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Holiday Inn Express New York City Chelsea, an IHG Hotel
3.9/5107 Reviews

Holiday Inn Express New York City Chelsea, an IHG Hotel

Chelsea New York|0.84km from The Prince George Ballroom
Must talk about it. Hotel location, service and hygiene, not to mention, anyway, generally pass. The breakfast was really good, things were basically the same every day, and I was tired for six days. By the way, breakfast is free to eat, no matter your room rate includes breakfast, just go down to the first floor to eat, no one cares, no breakfast coupons. What I want to say this time is that the hotel's checkout will not be refunded if you charge more! It was a very irresponsible and unreasonable hotel. Later, under the coordination of Ctrip, a part was returned, and Ctrip helped me to pay the rest. Thanks for Ctrip's support! The hotel received $ 162.76, but in the end it charged me $ 413.41, more than $ 250! The pre-authorization at check-in was only $ 187.76, and the front desk had no objection to the pre-authorization account at check-out. The remaining part was charged without my knowledge after leaving. What is the difference between stealing and stealing? And they are all received by mistake, and some fees are repeatedly collected. Later, with the help and coordination of Ctrip, the hotel promised to refund some of the fees that were repeatedly charged, and the overcharge of the front desk staff caused by their own mistakes was 125 dollars, and it was not refundable! Totally rogue behavior! In the end, Ctrip advanced the 125 US dollars equivalent to RMB and returned it to me. Thanks again for Ctrip's support! Once again, please pay attention to the hotel bill when you check out, including after leaving. Here's the thing. When I checked in, a man at the front desk (later known as Richard) told me that if the twin room was a total of $ 25, I changed the twin bed. Credit card pre-authorization at check-in

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Top rated hotels in New York

Searching for hotels near The Prince George Ballroom? Compare room rates and reviews to find your ideal stay.
Life Hotel New York
4/5102 Reviews
Gramercy
Very compact small hotel, the room is OK, relatively clean, the general Chinese travel more, the Empire State Building or Times Square in the surrounding area are relatively close, the location is good.
The Evelyn NoMad
3.8/5104 Reviews
Gramercy
Stayed here one night with my family and was extremely happy with the service, the room, and the location. We were on the 23rd floor in a double suite and the room was perfect, roomy and the view was spectacular. Room had a small kitchenette which was perfect to keep snacks and beverages in a full fridge. Keurig and coffee and tea provided as well. Starbucks conveniently located on corner.
Hotel 27 by LuxUrban, a Baymont by Wyndham
3.4/544 Reviews
Gramercy
The hotel didn’t provide even short expectations. Based on the central Madisson Av street, you hardly can find it at a glance, since there is a bright pink board and a sticker on a window with the Physic consultation for 10 dollars. There is no lobby, just reception at a bad condition, 2 chairs and 2 elevators, one of them is always out of service. It was not announced on site, they charge 5 dollars for 1 piece of baggage storage. I had to change 4 rooms during 5 days, since the basic facilities were out of order, especially connected to bathroom and air conditioning. They all far from advertised standard, with outdated furnishings and cleanliness issues that made us a question the overall maintenance. At 503 the shower tray is clogged and doesn’t flush, so you can’t take a shower, since the water quickly overflows. At 603 the sink was clogged with debris and the dirt floated from the pipe and the water did not flush. At 905 the air conditioning was not working, it was cold, the plug didn’t come into the socket, they were of different types, also the wires were pulled out of the TV, the set-top box did not work. The problem is that these all problems they do not fix, just move the guests to new rooms that have almost the same problems. The rooms are small, old, nothing is done ti renovate them, the windows are black from dirty. Guys at reception change several days a day, the only one was permanent in the morning - Lily. She feels really sorry about the discomfort the guests have during their stay. The other staff seemed indifferent and unhelpful and even rude, especially Wilson. Upon arrival our check in process was disorganised and time - consuming. His unprofessional talk and behaviour and lack of training. He refused to accept hotel deposit 150 USD in cash and said or we pay with credit card or can move to a different hotel even we have 100% prepaid the stay. The problem that Russian cards go not work in foreign countries and we can pay only in cash, he didn’t accept and told the he doesn’t want to be rude but we should pay only with card or no other alternatives. I have asked my friend who lives in USA, to provide the details of his credit card to pay deposit. Since that was not my personal card, Wilson has frozen 75 US dollars instead of 150. The next step that was very nervous for me is that Wilson told he can’t see my payment. So he cannot settle us in the room. I showed him the evidence, my booking with amount debited and the card authorisation but he told he cannot see it in the local system, advised me to connect with my local travel agency. After 10 hours flight, early in the morning I had to contact with my agency to confirm! Thanks God, the agency has confirmed the card was debited and the hotel was fully paid, but in the site the hotel email was provided wrongly. Wilson gave us a new email, which turned out to be incorrect again , so he could not receive confirmation. I learned this only the next day from a different manager
The James New York - NoMad
4/5101 Reviews
Gramercy
In downtown Manhattan, the location is quite good. It takes about 10 minutes to get to the subway station. The New York subway can go anywhere. Of course, it is better to call Uber at the airport. The room is small but very new and very design, the lobby is very beautiful, you can sit by the window and feel the busy streets.
Best Western Premier Empire State Hotel
4.6/583 Reviews
Gramercy
Excellent staff, very helpful the entire stay (reception, facilities service, house keeping, with a special shout-out to Khaoula). Perfect location, in a great neighborhood, with easy subway excess and great food options all around. Great rooms, we had the quietest stay with best sleep here in NY (compared to 5 other hotels during our trip). After checkout, the staff continued to be just perfect hosts, storing luggage until the end of the day and allowing us to freshen up, have a coffee and wait for our taxi (arranged by hotel). Thank you.
Royalton Park Avenue
4.2/5106 Reviews
Gramercy
EVERYTHING IS JUST IN VERY GOOD QUALITY FROM ROOM - SERVICE - LOCATION We even booked for Queen room and Automatically upgraded to King room which gave us the access to a room with a terrace and lounge, all ours. NOT COMMON TERRACE! Couldn’t ask for more 💓

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New York Travel Guide

Book hotels in New York via the Trip.com website or app, it's easy and hassle-free. Book your hotel on Trip.com for an amazing travel experience. While traveling to United States, New York is one of the most popular destinations. New York is a city with tons of tourist attractions. You'll never want to leave!

Newark Liberty International Airport is the primary airport in New York. Besides flying, taking a train to Grand Central Terminal is one of the other major methods of transportation.

Trip.com offers discounts of up to 20% on 891 boutique hotels in New York. New York has many well-known chain hotels which are suitable for both business trips and vacations. Those who favor Ramada can choose a hotel under its name. Hotels under the Ramada brand are a good choice. A popular hotel in New York, Hotel Pennsylvania is also one of the highest rated. Many tourists also stay at Wyndham New Yorker Hotel.

In the city center of New York, you'll have easy access to One World Trade Center, Wall Street, Chinatown. If you want to spend a fun vacation with your family, locals recommend visiting Flushing Town Hall, New York Botanical Garden, Long Beach. The most famous attractions locally are Central Park, Empire State Building, Fifth Avenue. Upon departure, you can head to popular commercial areas like Madison Avenue, Baccarat, Downtown to buy souvenirs or travel accessories.

Average seasonal TemperatureNight

• Spring: 37.56°F during the day, 30.09°F at night

• Summer: 63.91°F during the day, 56.43°F at night

• Autumn: 75.47°F during the day, 67.8°F at night

• Winter: 48.67°F during the day, 41.32°F at night

Average seasonal Rainfall

• Spring: 42.862206 cm

• Summer: 47.795273 cm

• Autumn: 49.397636 cm

• Winter: 45.69685 cm

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