To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.5
Cleanliness4.3
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All reviews(59)
Positive reviews(55)
Reviews with photos/video(12)
Clean and tidy(14)
Convenient location(13)
Awesome stay(10)
Friendly owner(10)
Located in the city centre(10)
Awesome rooms(8)
Easy to get around(8)
Great value for money(7)
Negative reviews(4)
Callum Liam Man Lung
Superior Room
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Jan 1, 2025
Night staff helped with water temperature issue immediately and was compensated for the inconvenience which was kind of them.
Guest User
Double Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Very good commute to Castle and City center. The room is clean and the staffs are ok.
MaryMV86
Double Room
Stayed in Aug 2024
Solo travellers
7 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Very clean hotel when you need to stay over for 1 night. The staff is very friendly and very helpful. I am suggesting this hotel for those who need a place to stay near the central train station. It’s literally 5 min walk from it.
Guest User
Double Room
Stayed in Nov 2024
Couples
3 review
4.5/5
Great
Posted on Dec 30, 2024
Great service, great staff.
Good location within center of Newcastle
Chlo_ellen
Double Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Perfect room for what we needed. Very central, clean and quiet at night.
Patipan Prasongsup
Double Room
Stayed in Jul 2024
Travel with friends
17 review
4.2/5
Very Good
Posted on Aug 7, 2024
Bathroom door cannot be closed so if you travel with friend, make sure you guys can see each other naked
Anonymous User
Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Good location, nice room, easy& quick check in also beautiful price😁
Guest User
Double Room
Stayed in May 2024
Travel with friends
1 review
3.0/5
Posted on Jun 19, 2024
The hotel’s location is great, which only minute’s walk from central station. The service is fine and the room is big. However, the wall of the room is just like a ‘paper’, we can clearly hear the outside noise. It’s really noisy and the cleaning staff even works from early morning and really disturb us to sleep. Also, they just use the key to open our door without asking or checking if we are still in the room and sleep, which is only 9am. Besides, the bathroom’s water sound is so loud and almost influenced us for a whole night. Overall, it is a not recommended place to live if you want to have a quiet and safe sleeping environment.
AUNG NYAN
Double Room
Stayed in Dec 2024
Couples
2 review
3.5/5
Posted on Jan 11, 2025
Need more amenities. Overall it is good.
Kostas
Double Room
Stayed in Mar 2024
Solo travellers
1 review
4.5/5
Great
Posted on Apr 29, 2024
Was just an overnight stay and an early bird departure to catch up the train in the morning , heading back to Edinburgh.
Staff was very helpful as i had an issue with transportation following my arrival (Metro from airport was temp suspended) , so i checked in after 23:30.
Hotel was nice, very central and a comfy bed indeed!
Can't say about facilities, food as i was there for just 6 hours!
Maidah Benta
Double Room
Stayed in May 2024
Couples
1 review
4.0/5
Very Good
Posted on Jun 22, 2024
The hotel atmosphere was nice and the people were very friendly and professional
鍾細明
Family Room
Stayed in Aug 2023
Solo travellers
18 review
4.0/5
Very Good
Posted on Sep 16, 2023
Location is good 👍
Just go shopping and dining in one minute
L
Double Room
Stayed in Apr 2024
Solo travellers
86 review
4.7/5
Amazing
Posted on May 9, 2024
Great location and fairly priced. Staff very helpful.
Guest User
Double Room
Stayed in Sep 2023
Other
6 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Clean Comfortable friendly hotel
Great location
Good food
Great entertainment
This is our second visit
Would recommend.
Arlene
Double Room
Stayed in Aug 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Sep 12, 2023
It's a good price for where th hotel is it's nice and close to everything! But the restaurant inside th hotel has actually shut down and we didn't no this until we actually went to get food which was abit annoying! The staff were ok but not as friendly and nice as other hotels I have been to. I am diabetic and my blood sugar was dropping we tried to ask for help but they weren't to fussed thankfully there was a vending machine