Guest User
August 28, 2023
Honestly, it just wasn't pleasant. First of all, it says check in is at 2pm. I arrived about 2.30pm and had to wait for 15 minutes while the room was being cleaned. It's fine, it happens, although it was frustrating as I had just walked an hour and a half. I came right in to shower, and the knobs fell off when you turned it on. (Also unrelated, I had to open the drawers on the dresser and I couldn't get them closed because that also seems to be falling apart) They didn't provide shampoo and conditioner, I know a lot of hotels don't, but for the price of 180 something, it would have been nice. I had bought razors to shave my legs, it came with 2 razor heads, and when I came back from my concert, the room had been cleaned and clearly they were also binned. For it only being a 2 night stay, I didn't really see the need for everything being cleaned, and as somebody that used to clean in hotels, we cleaned the best we could and left things in their place as most people don't enjoy having people snoop through their things. The bed wasn't the most comfortable either, this has to be the only hotel I've ever stayed in that has a spring mattress. Everyone has different taste, I didn't enjoy that and I didn't have a single good night's rest. The walls are also paper thin, I had two loud boy neighbours that stayed up talking and laughing all night, and you could hear even little thing they did, even just walking about their room with the creaky floors. I was staying in room 12 I believe, number 47 house. I thought this was maybe just London quality as it was cheap in comparison to other places, but my flight was cancelled and I've checked into another hotel for 88 quid, and it's miles better. I wouldn't recommend staying here.