Elizabeth Oceanfront Suites, Ascend Hotel Collection

Was our first time staying here and it was amazing, friendly staff, room was clean, very nice hotel. Definitely will be staying here again

When we arrived, we were greeted by the friendly staff. We got to our second floor room and loved the beautiful view of the Ocean. However I recognized the need for some maintenance fairly quickly. The first thing was trying to open the glass door to the balcony which was extremely difficult especially for my wife. The door needs new rollers as well as the whole door handle was rusted so the it doesn’t lock at all. It’s just stuck rusted and the outside handle paint was all corroded off. I understand the Salt Water destroys this hardware but if it is maintained and sprayed with lubricants than it will last a while and the amount this hotel earns, you would think they could easily afford the extra maintenance. Also the balcony just has a couple pieces of plywood lightly painted which feels a little rough and concern for splinters for sure. This should be finished with either a heavier coat or even a heavy sand grit paint. Also there was a board at the ceiling on the top of our balcony that was splitting away from the wall. It made it appear that the structure is starting to sag as it was separated on both sides of the balcony. The balcony is the main attraction of these suites and I believe they should be better maintained and more presentable.

Amazing ocean front rooms with nice design and amenities. Very clean. Staff was very helpful and friendly.

Older hotel but right on the beach and all rooms face the ocean with balcony. Smoked salmon chowder every night with warm cookies provided by hotel staff. Warmed pool & jacuzzi. Walking distance to downtown and shopping. What more can you ask for. As an older widow I felt very secure with locked entrances and staff are all friendly and very helpful. My go to stay in Newport.