Holiday Inn Express & Suites Newport News Reviews

Really enjoyed my stay here, staff were friendly and accomodating. The room was good and the breakfast had some delicious cinnamon scrolls that I highly recommend

The room was clean. The front office was friendly and check in was a breeze.. The food was excellent. Definitely will stay again.

Front desk was warm n welcoming. He assisted us in an early check in after being in the heat n traveling. Room was clean and in order. Complementary breakfast was an 8 out of 10. Food could hv been hotter but overall was good.

Bathtub drain was clogged with hair and it was pretty disgusting. But thank you for moving us to another room

This hotel was decent. The size of the room was good, and the TV was big. There are a few places to eat within a 5-10 minute walk. There is an enclosed pool area (with shallow water) and the gym looked very nice. Breakfast was decent, but both mornings I was there they ran out of coffee. (There is a coffee maker in the room though). The bathroom was the main issue. The tissue dispenser was empty, the soap container was empty, the water faucet pressure was so strong that water shot all over the room when I turned on the water, the water pressure in the shower was super low, the toilet continued to run after flushing (or stopped filling), and there appeared to be black mold under the bathroom sink. I left my room at 3:15pm on a Friday afternoon to go to an event, but the hotel staff did not clean my room. Overall it was fine, but for $160 per night I will probably explore other options next time.

The food is ok for Continental. The showers could stand to be deep cleaned and the coffee machine did not work.