Villa Le Corail, A Gran Melia Hotel Reviews

Response from Property: Dear our valued guest,Thank you so much for your glowing review and for choosing to stay with us at Villa Le Corail, A Gran Meliá Hotel. I am truly delighted to hear that our front desk team made such a positive impression, with their ability to assist in both Chinese and English, ensuring your experience was smooth and convenient from the very beginning.We are thrilled that you enjoyed the stunning scenery, our delightful breakfast offerings, and the dedicated service provided by our butlers. Knowing that these elements made your stay unforgettable brings us immense joy.It was a pleasure to have you with us, and we would be honored to welcome you back for another memorable stay in the future.Best regards,Nguyễn Minh TâmGuest Experience Manager

Response from Property: Dear 豪华间,Thank you for taking the time to share your experience at Gran Meliá Nha Trang. We are delighted to hear that you enjoyed the relaxing atmosphere, spacious and well-designed rooms, private beach, and the delicious buffet breakfast with a variety of choices.Our team works hard to provide a welcoming and memorable experience for our guests, and it's rewarding to know that we've met your expectations.Your recommendation is highly appreciated, and we look forward to welcoming you back for another relaxing stay.Best regards,Elena Lopez de SilanesDirector of Guest Experience

Response from Property: Dear our valued guest, Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at our resort. We look forward to welcoming you back in the future.Best regards,Nguyễn Minh TâmGuest Experience Manager

Response from Property: Dear distinguished guest, thank you for sharing your experience at Melia Nha Trang. We're happy to hear that you enjoyed our amenities, spacious suites, and the variety of entertainment we offer. We are delighted to know that the children had a great time in our large playground. We also appreciate your feedback on Wi-Fi. We recognize that connectivity is critical to our guests' comfort and are currently working on improvements to ensure a better experience in the future. While our location provides a peaceful setting ideal for relaxing and vacationing, we're glad you find our city shuttle service convenient. Your feedback helps us continuously improve our services, and we will seriously consider your opinions in order to provide the best experience. We look forward to welcoming you again and making your next visit even more enjoyable. Sincerely, Nguyễn Minh TâmGuest Experience Manager

Response from Property: 尊敬的客人，感謝您分享您的反饋。對於房間佈局和前台工作人員的體驗給您帶來的不便，我們深表歉意。我們將會解決這些問題，以確保將來能夠提供更好的服務。我們很高興聽到其他當地工作人員很友好，並且您的孩子在酒店的住宿體驗非常愉快。期待下次有機會為您提供更為順暢的體驗。謹致問候，Nguyễn Minh Tâm客户體驗經理

Response from Property: Dear guest, thank you very much for taking the time to share your stay experience with us! We are delighted to hear that you and your family enjoyed our beautiful and peaceful surroundings. We're delighted to know that the children's activity center and tranquil beach were highlights of your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and your feedback really inspires us to keep working hard. We look forward to the opportunity to welcome you and your family again in the future! Sincerely, Nguyễn Minh TâmGuest Experience Manager

Response from Property: Dear 임채혁,Thank you for your wonderful feedback about your recent stay with us. We are thrilled to hear that you and your family enjoyed your time at Gran Melia Nha Trang. It’s fantastic to know that the room condition, pool water quality, and the cleaning service met your expectations.We are especially pleased to hear that Amy made a positive impact during your stay, and we're glad we could assist you in recovering your lost item. It’s heartwarming to know that her assistance led you to name your daughter after her.We can’t wait to welcome you and your family back next year. Thank you again for your kind words!Best regards,Elena Lopez de Silanes GalloDirector of Guest Experience

Response from Property: Dear guest, thank you for sharing your feedback. We are happy to hear that you were satisfied with your room and breakfast and that we were able to help you move to a villa closer to the beach. We sincerely apologize that our service did not meet your expectations and that you found your hotel experience to be average. We will seriously consider your opinions and continuously strive to improve the quality of our services. Hope to have the opportunity to provide you with better service in the future. Sincerely, Nguyễn Minh Tâm Guest Experience Manager

Response from Property: Dear Guest,Thank you for your wonderful review! We are thrilled to hear that you found our hotel to be perfect, clean, and new. Your kind words about our attentive and friendly staff are much appreciated.We look forward to welcoming you back and providing another exceptional experience.Best regards,Elena Lopez de Silanes GalloDirector of Guest Experience

Response from Property: Dear Shin Hyuk, Thank you for choosing Villa le Corail, A Gran Meliá Hotel (formerly Gran Melia Nha Trang) for your first family trip abroad in Nha Trang. We are glad that you found it convenient to take a taxi to the city center despite the distance from the airport. We are especially glad to hear that you enjoyed the meal and the buggy ride to your accommodation. We are very happy to hear that you had a positive experience. We look forward to welcoming you back again! Best regards, Nguyễn Minh Tam, Guest Experience Manager

Response from Property: 親愛的 MuyiyouYe，感謝您的反饋。我們很高興聽到您覺得設施很新，衞生也很乾凈。我們也感謝您對環境和服務的評價。您的意見對我們非常寶貴，我們會加以改進。期待未來有機會為您提供更好的體驗。此致，Nguyễn Minh Tâm客户體驗經理

Response from Property: Dear our valued guest,Thank you for choosing Gran Meliá Nha Trang for your honeymoon! We're delighted you enjoyed your stay and our friendly staff. We look forward to welcoming you back on your next trip to Nha Trang!Best regards,Nguyễn Minh TâmGuest Experience Manager

Response from Property: Dear 수달달수,Thank you for sharing your experience. We are delighted to hear that Gran Melia Nha Trang was the perfect destination for your relaxation and rest. It’s wonderful to know that you enjoyed your full-time stay at the resort and had such a happy time.We look forward to welcoming you back for another blissful retreat.Best regards,Elena Lopez de Silanes GalloDirector of Guest Experience

Response from Property: 친애하는 고객님께,저희 Villa Le Corail, A Gran Meliá Hotel에서의 멋진 후기를 남겨주셔서 진심으로 감사드립니다! 고객님께서 저희와 함께 매우 만족스러운 경험을 하셨다는 소식을 듣게 되어 기쁩니다. 저희가 나트랑의 전설로 여겨지게 되어 영광이며, 고객님의 기대를 뛰어넘을 수 있어 매우 기쁩니다. 또한 오마카세 경험이 기억에 남으셨다니 저희도 기쁩니다.다시 한 번 기억에 남을 숙박을 위해 고객님을 다시 맞이할 수 있기를 기대합니다.가장 따뜻한 감사와 함께,Nguyễn Minh TâmGuest Experience Manager