Regalia Gold Hotel

This hotel is definitely not a 5-star. The breakfast was terrible, with no variety at all. The only redeeming quality is the panoramic view from the 40th floor. I requested a high floor, but was given the 10th. The packed breakfast for our excursion was absolutely awful (just bread and ham, they could have at least included a boiled egg and cheese). If you have the option not to go or are hesitant, definitely don't book this hotel. A 5-star hotel 10 minutes from the city center would be much better. The 5-star hotel we stayed at before was truly on a different level. It's better to choose another hotel. Good thing we only stayed here for 3 days.

The view was great and the staff were friendly. The pool was really good. The room and breakfast were as expected, so no big disappointment there. On the other hand, the location is very convenient for getting around. I chose this hotel because it's in a busy area, and I'm satisfied. If you're friendly here, the staff will also be friendly. They respond to customers based on their demeanor, so if everyone is polite, you'll have a pleasant stay without any inconveniences. ^^

I liked the hotel. However, some rooms have very small windows, and that's the kind of room we got. It turned out to be a critical issue. I recommend paying attention to this when booking. The pool is beautiful, but the water is cold. There's a lot of infrastructure around the hotel (cafes and shops). It's also not far from the sea. The staff is polite. They even exchange dollars right at the reception, and the exchange rate is close to favorable.

I agree with the previous reviews – this hotel definitely doesn't feel like a 5-star property. Even a 4-star rating would be a stretch. Let's start from the beginning. We were checked in exactly at 2 PM. We arrived earlier, and while waiting, we went for a massage across the street, so the wait was actually quite pleasant. When booking, we requested a high floor, and we were given a room on the 33rd floor, which we appreciated. We booked a suite, but even the room category didn't improve the cleanliness. This is the second hotel we've stayed at in Nha Trang, so we have something to compare it to, and it was genuinely dirty here. The first thing I did when we entered the room was pick up someone's long black hairs from the floor – quite unpleasant, I must say. The floor wasn't really cleaned during the week either. Our room had a carpet, and I don't think it had ever been cleaned. But then again, cleaning is often subpar in Asia, so no cockroaches, and I'm grateful for that. The view, of course, was stunning. We had both sea and city views, which was essentially why we booked a suite – to enjoy the scenery. Apart from hangers, there was no storage space for clothes in the room. We had to improvise, storing clothes in the bedside table drawer, on the chair, and on the sofa. The bathroom had both a shower and a bathtub. As for breakfast, it's served on the 3rd and 4th floors. On our first morning, we went to the 3rd floor, and the next morning, we went to the 4th. We preferred the 4th floor; it felt cozier, and it had an exit to a terrace, where we mostly had breakfast since my mom felt cold in the main hall. The weather in September was perfect, like velvet season. The breakfast was monotonous, but we never left hungry. Surprisingly, the coffee was delicious; we drank it every morning with condensed milk. There were various pastries, fruits and vegetables, scrambled eggs and omelets, soups with meat (like pho bo), sometimes with noodles, as well as dim sum and banh mi. In general, there was plenty to eat. The location is definitely excellent, not far from the sea, about a 5-7 minute leisurely walk. We rented sun loungers, with prices ranging from 100,000 to 150,000 VND. The first row by the sea was 150,000, the second row 120,000 or 130,000, and the third row 100,000 VND per sun lounger. We always went to the same guys right in front of the DTX hotel; their loungers weren't crammed together, offering some personal space, though you had to walk a bit. There's also a laundry across from the hotel. We washed our clothes a couple of times; they charge 60,000 VND for 3 kg. If you bring less than 3 kg, they still charge for 3 kg. We picked up our clothes the same day, towards the evening. Honestly, I don't recommend it. The first time, they washed well, but the second time, we got back clothes with some stains that weren't there originally. The clothes had only been worn a couple of times, without stains. If you walk a little further down that road, there's another laundry on the right. We didn't use it, but the girls there seemed friendlier than the ones by the road. There's definitely a shortage of sun loungers by the pool.

The room is great, it was very quiet. There's a decent food selection, but not much meat – only one kind of chicken in gravy. The bed is very good. I'll definitely come back. The view from the 40th floor pool is stunning, I've attached photos.

The location is fantastic, no doubt about it. It's about a five-minute walk to the beach, which means it's close enough to be convenient but not so close that you're bothered by noisy parties or bars at night. Many of the shops and attractions recommended on Xiaohongshu (a popular Chinese social media platform) are within walking distance, so whether you're looking for food, shopping, or photo ops, everything is close by. Some of the hotel rooms offer a sea view, but even if you're on a higher floor facing inland, the city view is still quite beautiful. There are no taller buildings behind it, so you can see the distant mountains clearly. The rooftop infinity pool is also a must-try hotel amenity. The breakfast is pretty mediocre, though. You can totally skip it and head to a nearby place that supposedly sells the best French bread in Nha Trang. The air conditioning in the room, even when set to 18 degrees Celsius, sometimes felt warm. Especially considering Nha Trang's naturally high temperatures, there were times when I'd return to the room in the afternoon and have to strip down and stand directly in front of the AC vent just to feel cool. The TV in the room makes this five-star hotel feel a bit outdated. It doesn't have internet connectivity, meaning you can't watch Netflix or iQiyi. While you might think you don't have time for TV on vacation, there's actually plenty of downtime when you're in the hotel that you could spend watching something. Overall, it's a very good hotel.

Overall, I was satisfied with the rooftop pool, location, etc., but upon checking out, they demanded 80,000 VND for a missing pair of slippers. I wanted to argue and tell them to check CCTV and search my bags, but I didn't want a hassle, so I paid, warning them that their hotel would definitely suffer for it. The slippers that were clearly there in the morning disappeared while I was out, and the complimentary water had been replenished. These guys are clearly swindling guests this way. They charge 350,000 VND for luggage storage and arranging a pickup car when moving to the Cam Ranh resort area. It's a system where I pay 300,000 VND to the driver, and they pocket the remaining 50,000 VND. These petty scammers must be rooted out. I don't know who the owner is, but I hope they read my review and overhaul the hotel's image.