1. What I didn't like:
1) I made a reservation for August 2nd to August 4th, 2026, back in March 2026. When I arrived at 4 PM, timing it with my boat ride, they said they couldn't find my reservation and I couldn't check in.
└ I kept insisting they reconfirm and questioning why my reservation wasn't there. Eventually, they said they had a spare room and let me in. (Trip.com showed no rooms available for that date... what's going on?)
→ Trip.com: The Vinpearl reception told me to contact where I booked, so I did. Trip.com said my reservation was confirmed and they had verified it with the resort. (What the heck?!)
→ Vinpearl: I received a KakaoTalk message asking if everything was okay. When I told them what happened, they confirmed my reservation was valid.
In conclusion, we just looked like the strange ones... ㅡ,.ㅡ (They say a good start is half the battle, but this...)
2) Accommodation: It was old, and there was a lot of dust on the interior walls. Cleanliness is fundamental for accommodation... it seems they don't clean properly... (I had to wipe it myself to hang my wet clothes...)
The window sills were so wide that bugs could easily get in. (There was a dead cockroach in the room). They should really add something to keep bugs out... there were also traces of hatched bugs on the wall...
3) There were stains on the bathroom wall (snot marks, mold...). It was hard to ignore.
It seemed like the towels were washed carelessly... there were several brown stains.
└ I think it would be good for them to visit other resorts and learn about their cleaning standards (perhaps even using a separate cleaning company and having the resort manager check every room after checkout).
2. What I liked:
1) Being on an island, there weren't too many people, and it was great for using the beach and pool.
2) All the front desk staff were friendly, making it easy to call the buggy car. Although they said it would take 15 minutes, they always arrived within 5 minutes.
3) The breakfast was delicious. The staff at Seabreeze were also very friendly.
4) After the mud bath, there were surprisingly many places to go on the way back to the accommodation (3 swimming pools (including the one for the accommodation), a children's water park, old houses, and restaurants scattered around).
Conclusion: If you can overlook the flaws, it's very satisfying. 90% willingness to revisit (the condition of the accommodation deducted 10%).
Original TextTranslation provided by AI