Anantara Plaza Nice

Anantara Plaza Nice Reviews

Anantara Plaza Nice

12 Av. de Verdun, Nice, 06000, FranceView Hotel Details
Anantara Plaza Nice
Anantara Plaza NiceAnantara Plaza NiceAnantara Plaza Nice
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Guest Reviews of Anantara Plaza Nice

9.1/10
Great
42 review
Verified reviews
Location9.1
Amenities9.2
Service9.1
Cleanliness9.0
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All reviews(42)
Positive reviews(40)
Reviews with photos/video(11)
Friendly staff(13)
Awesome stay(12)
Great location(8)
Awesome rooms(7)
Negative reviews(2)
Guest User
Grand Deluxe
Stayed in Mar 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Apr 27, 2025
My stay at the Anantara Plaza Nice Hotel, nestled in Nice’s Carré d’Or, was pure bliss. Just steps from the Promenade des Anglais, the location is unbeatable. My Deluxe room was incredibly spacious, big, and super comfy, with a plush bed and sleek marble bathroom. The staff, were warm and attentive, making every moment seamless. Pet-friendly perks and a fair-trade espresso machine added a special touch. This elegant, modern haven is a Riviera gem—I’m already dreaming of my next visit! 🤩
Response from Property: Thank you for your wonderful feedback! We are so grateful you chose to stay with us, and we are delighted to know you had a pleasant experience. You are always welcome at the Anantara Plaza Nice Hotel—we look forward to your next visit!Kind regards,Liubov L – Quality Manager
Deehan
Grand Deluxe
Stayed in Apr 2024
Couples
15 review
8.5/10
Very Good
Posted on May 14, 2024
Great hotel and location but not necessarily a 5 star service for reasons as follows: 1. It took 6 hours for our luggage to be taken to our room (it was only 2 rucksacks) which we would have happily carried up to our room ourselves but they insisted on check-in for us to leave for them to do. 2. The rudest restaurant hostess Valentine we have ever met in our many years of travelling and dining - when my husband asked to book a table for dinner, she failed to look up from her notepad and barked loudly and aggressively the words ‘WHAT?’ at him. 3. Restaurant clearly understaffed in the evening and being carried by a few superb waiting staff, namely Ken, whilst others swan around busy with little impact. Food was great and timely (once you could order it). 4. Tried to order a bottle of wine with dinner - Two of the four white wines on the menu were out of stock. Clearly some teething issues with this new hotel, understaffed and poor communication and training. A few excellent staff too. But seemed to lack any meaningful or visible leadership in key client facing areas, which the brigade seemed to need.
Response from Property: Dear Guest,thank you for choosing our Anantara Plaza Nice, and for sharing your detailed feedback with us, giving us the opportunity to further our team's training and to improve our guest service. While I am delighted to learn that you appreciated and enjoyed our beautiful, newly-renovated facilities and space, I extend you my warmest apologies for the inconsistencies you experienced throughout your stay. Our team's primary goal is to ensure that every guest lives a memorable experience, leaving with nothing but amazing memories, and I am sorry if we failed to offer a perfect moment of relaxation throughout your time with us. Your experience has been shared with our Management team, in order to deepen our trainings and enhance our standards of service. I hope you will soon give us a new opportunity to regain your trust in our brand and our Hotel, welcoming you back in our warmest and most luxurious "Anantara-style" hospitality. My warmest regards,Martina Caretta - Quality Manager
LOUISE ALISON
Grand Deluxe
Stayed in Mar 2024
Couples
17 review
10.0/10
Outstanding
Posted on Apr 4, 2024
Wow! What a hotel! Exemplary from start to finish and activities spectacular. Breakfast is expensive but well worth it! Definitely the hotel to stay at in Nice!
Response from Property: Dear Guest, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your lovely feedback with us! We are delighted to learn that our service and hospitality exceeded your expectations, and we are looking forward to welcoming you back in our beautiful Hotel, My warmest regards,Martina Caretta - Quality Manager
Comet Love
Premium Panoramic Sea View With Terrace
Stayed in Sep 2023
Couples
1 review
8.5/10
Very Good
Posted on Oct 27, 2023
Brand new hotel (renovated)on posh street overlooking beautiful Côte d’Azur. Rooftop restaurant Seen is popular and buffet breakfast is amazing. Room is not that big like their booking photo but nice stay overall.
Response from Property: Dear guest,thank you for choosing our Anantara Plaza Nice, it was a pleasure to share our beautiful, recently renovated spaces with you! We are delighted to know you enjoyed our location and our services, with a special mention to our luxurious breakfast buffet (there is no better feeling than tasting our fresh pain au chocolat while watching the sun rising on the roofs of Nice!). We are looking forward to welcoming you back really soon in our gorgeous Hotel, My warmest regards,Martina Caretta - Quality Manager
Anonymous User
Grand Premium Garden View Room With Balcony
Stayed in Sep 2023
Business travellers
23 review
10.0/10
Outstanding
Posted on Dec 20, 2023
amazing place to be
Response from Property: Dear guest, thank you sharing your feedback with us! We are delighted to know our care and attentions exceeded your expectations, and we are looking forward to welcoming you back really soon in our gorgeous Hotel! My warmest regards,Martina Caretta - Quality Manager
Donny666
Premium Sea View Room With Balcony
Stayed in Mar 2024
Business travellers
51 review
10.0/10
Outstanding
Posted on May 2, 2024
Very good
Response from Property: Dear Guest, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your feedback with us! It is a pleasure to learn that our service and hospitality exceeded your expectations, and we are looking forward to welcoming you back in our beautiful Hotel! My warmest regards,Martina Caretta - Quality Manager
JAMES YC
Grand Deluxe
Stayed in Feb 2025
Couples
35 review
10.0/10
Outstanding
Posted on May 7, 2025
Nice top luxury, superior location, advanced service concept, the front desk directly guides you to the room and introduces relevant room information! The lobby design and paintings are tasteful!
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Response from Property: Dear James YC We are delighted to hear about your pleasant experience at our hotel! We are very pleased to know that our professional front desk service and lobby aesthetics resonated with you. Thank you very much for your compliment on our advanced service concept and excellent location. Our goal is to provide our guests with a luxurious experience, and we are glad to meet your expectations. We look forward to welcoming you again in the future. Sincerely. Liubov L Quality Manager Anantara Plaza Nice Hotel
Guest User
Grand Premium Garden View Room With Balcony
Stayed in Jul 2024
Travel with friends
6 review
10.0/10
Outstanding
Posted on Oct 16, 2024
The hotel is in a good location and the stay was good. Although the check-in time was more than an hour late, I got a drink voucher. Also, I lost a mobile phone in the hotel, and they found it in time and sent it back to China for me. The service was good.
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Response from Property: Hello,Thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your lovely feedback with us! It has been a pleasure to welcome you, and we are delighted to learn that our hospitality and our service exceeded your expectations, giving our team the opportunity to create unforgettable memories with and for you. We are looking forward to welcoming you back to our beautiful Hotel.My warmest regards, Sabrina Botter - Training and Quality Manager
Guest User
Deluxe Room
Stayed in Jun 2024
Travel with friends
6 review
5.0/10
Posted on Jul 17, 2024
The room cleaning is so bad for such an expensive room rate. On the second day, they forgot to put coffee cups, coffee capsules, and breakfast delivery cards. On the third day, they forgot again. What's even more outrageous is that the shower head was broken and was placed directly on the sink... Every time I come back from the beach, I have to call to tell them about these small things. I stayed for 5 days and 4 nights, and there was no sign of cleaning the bathroom floor and the bedroom floor
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness of your room and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for your time.Best regards,Lorena Cuartero - Hotel Manager
Guest User
Grand Premium Garden View Room With Balcony
Stayed in Feb 2025
Family
5 review
9.5/10
Amazing
Posted on Mar 29, 2025
The room and service are in place, and the breakfast is also very rich
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Response from Property: Dear Guest,It's heartening to hear that you enjoyed your stay with us. Your positive remarks about our room, service, and breakfast options are greatly appreciated. Our team always strives to provide the best hospitality to ensure that our guests have a wonderful and memorable experience. Your satisfaction is our utmost reward!Looking forward to welcoming you back on your next visit.Liubov LQuality ManagerAnantara Plaza Nice Hotel
Guest User
Grand Premium Sea View Room With Balcony
Stayed in Nov 2024
Travel with friends
6 review
9.7/10
Amazing
Posted on Mar 14, 2025
The service is very thoughtful, there is help with parking, it is clean, but don't choose a low floor as it will block the view of the sea
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Response from Property: Dear Guest,We sincerely appreciate your positive rating and constructive feedback! It’s always rewarding to know that our guests leave with wonderful memories. Our team is dedicated to providing exceptional service, and your feedback encourages us to continue doing so.We hope to see you again very soon!Kind regards,Liubov L – Quality Manager
Guest User
Grand Premium Sea View Room With Balcony
Stayed in Sep 2024
Solo travellers
16 review
8.0/10
Very Good
Posted on Dec 2, 2024
Well, how should I put it? It's not bad, but don't have too high expectations. The location is a bit slanted and you can't see the sea directly. The room is very new. The price is high.
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Response from Property: Hello, thank you for your feedback. We are happy to hear that you enjoyed our new rooms, however we apologise that we did not meet expectations with the location, pricing, and view. We hope that you will give us another chance in the future to welcome you again. Kind regards, Sabrina Botter - Training and Quality Manager
Guest User
Premium Sea View Room With Balcony
Stayed in Sep 2024
Family
1 review
8.0/10
Very Good
Posted on Oct 24, 2024
The French service attitude is good, but the efficiency is average. The hotel did not provide slippers, and they were delivered an hour after I called. In addition, the toiletries are the hotel's own brand, but the quality is average, which is not in line with the hotel's positioning.
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Response from Property: Hello, Thank you for your feedback. We are happy to hear that you enjoyed our service attitude, however I apologise for the efficiency issues regarding the slippers and the quality of the toiletries. We do appreciate you taking the time to give us feedback on this and reviews your points internally. We hope to welcome you back soon. Kind regards, Sabrina Botter - Training and Quality Manager
Guest User
Deluxe Room
Stayed in Mar 2024
Travel with friends
9 review
9.5/10
Amazing
Posted on Jun 30, 2024
The room is not big, but very comfortable, and the breakfast is delicious! The sea view on the restaurant balcony is also beautiful! The paintings in the lobby are beautiful! It is very convenient to go shopping nearby, just around the corner.
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Response from Property: Dear Guest, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your lovely review with us! We are delighted to learn that our service and hospitality exceeded your expectations; it has been a pleasure to have you as our guest, and we are looking forward to welcoming you back in our beautiful Hotel. My warmest regards, Lorena Cuartero - Hotel Manager
Guest User
Grand Deluxe
Stayed in Dec 2024
Family
3 review
10.0/10
Outstanding
Posted on Feb 2, 2025
Very good room and location, a very good travel experience
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words—it was a pleasure to have you with us! We are delighted to know that your travel experience at Anantara Plaza Nice hotel met your expectations. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another memorable stay.Warmest regards,Liubov L – Quality Manager