Sheraton Nice

Sheraton Nice Reviews

Sheraton Nice

Park Phoenix s, 480 Promenade des Anglais, Av. des Grenouillères Entrance via, Nice, 06200, FranceView hotel details
Sheraton Nice
Sheraton NiceSheraton NiceSheraton Nice
Check available rooms for your travel dates
We Price Match

Guest Reviews of Sheraton Nice

8.8/10
Very good
118 reviews
Verified reviews
Location9.2
Amenities8.6
Service8.2
Cleanliness9.2
Filter by:
Sort by:
All reviews(118)
Positive reviews(114)
Reviews with photos/video(27)
Easy to get around(41)
Close to airport(36)
Convenient location(31)
Clean and tidy(19)
Awesome rooms(16)
Clean pool(13)
Great swimming pool(13)
Awesome stay(8)
Negative reviews(4)
Guest User
Deluxe King Room With Sea View
Stayed in Jun 2026
Solo traveller
15 reviews
9.0/10
Great
Posted on Aug 2, 2026
Just a short walk across the road to the airport and the direct tram line to the center city. Stunning views from the room itself and the rooftop restaurant.
Guest User
Deluxe Room With 2 Single Beds
Stayed in Mar 2026
Travelling with friends
11 reviews
10/10
Outstanding
Posted on Jul 1, 2026
The room was great! It's conveniently located, not too far from the city center and the beach. I loved that I could run about 2 kilometers in the morning and hit the coastline – super refreshing! Breakfast options were a bit limited, but they did have fried eggs, which was a plus. Plus, there's a rooftop pool, perfect for relaxing.
Original textTranslated by Google
Guest User
Deluxe King Room
Stayed in Jan 2026
Family
4 reviews
8.0/10
Very good
Posted on Feb 11, 2026
Traveling during the off-season, the rooftop pool was locked and inaccessible. I had hoped to go up there for photos. The room wasn't particularly large. It's located right across from the airport and very close to where you catch the mini-train, making getting around quite convenient. However, most of the nearby restaurants were closed; there was one place selling only pizza, which was actually pretty good. There are no supermarkets nearby either.
Original textTranslated by Google
Response from Property: Hello,Thank you for taking the time to share your impressions. I’m sorry that you weren’t able to access the rooftop pool during your stay. As it is not heated, the area must remain closed during the winter months for safety reasons, and this is also part of our Clef Verte environmental commitments. I fully understand that you would have liked to go up simply to take photos.I’m glad to hear that our location, right by Nice's Airport and close to the train station, made your travels easier. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back to Nice in a different season.Kind regards,Fernando LobinaReservations Supervisor – Sheraton Nice
Guest User
Deluxe King Room
Stayed in Apr 2026
Couple
2 reviews
8.7/10
Very good
Posted on Jun 3, 2026
This hotel is located near the airport, so you might hear a bit of noise, but the soundproofing in the rooms is pretty decent. Right across the street, there's a bus stop that can get you to Nice Old Town in about half an hour, which is quite convenient. The check-in process at the front desk was incredibly slow; I'm not sure if it was a system issue, but I often saw a long queue of people waiting. The room itself was equipped with new and complete facilities, making for a comfortable stay. There's a rooftop pool and bar with a rather chic vibe, but the hotel rooms offer almost no sea view. If you're looking for a sea view, I'd suggest looking elsewhere.
Original textTranslated by Google
Guest User
Deluxe Room With 2 Single Beds
Stayed in Apr 2026
Travelling with friends
4 reviews
8.0/10
Very good
Posted on Jun 2, 2026
The hotel's internal facilities are decent, and it's conveniently located near the train station and airport. However, it's quite a distance from the city center, requiring a daily commute by bus. This hotel is suitable for those using Nice as a transit point during their travels.
Original textTranslated by Google
Anonymous User
Deluxe King Room
Stayed in Apr 2026
Business traveller
3 reviews
3.0/10
Posted on May 28, 2026
I left something at the hotel and asked them to mail it to me, but their response was incredibly slow. The bathroom floor drain had a terrible odor. Overall, it was a very bad experience.
Original textTranslated by Google
Anonymous User
Deluxe King Room
Stayed in Apr 2026
Solo traveller
6 reviews
10/10
Outstanding
Posted on Jun 27, 2026
Very convenient for catching flights, I stay here every time. The planes aren't noisy at all, so I sleep really well.
Original textTranslated by Google
Guest User
Deluxe Room With 2 Single Beds
Stayed in Mar 2026
Family
3 reviews
10/10
Outstanding
Posted on Jul 3, 2026
The hotel is conveniently located with a bus stop right outside and a train station behind it, making it easy to get anywhere. The staff who assisted us were all very friendly, and we were able to store our luggage.
Original textTranslated by Google
WilsonSS
Deluxe King Room
Stayed in Jan 2026
Family
27 reviews
9.2/10
Great
Posted on Mar 19, 2026
The surroundings were a bit desolate, and they seemed understaffed. I had to queue for about 20 minutes at the front desk to check in. The pool and lounge were also completely closed. However, it's really close to the airport, and there's a train station just a 5-minute walk away.
Original textTranslated by Google
Response from Property: Hello,Thank you for taking the time to share your feedback following your recent stay with us.I am sorry to hear that your first impression was affected by the quiet surroundings and by the waiting time at reception. Our location, close to the airport, naturally offers a calmer environment outside peak travel hours, and I regret if this gave you an unexpected impression. As for the delay at check‑in, please accept my sincere apologies, our team always strives to ensure a smooth and efficient arrival experience, and your comment will help us reinforce our responsiveness during busy periods.Regarding the pool, please note that it is a seasonal facility. The rooftop area is fully exposed to weather conditions and cannot be operated safely during the colder months, which is why the pool and all outdoor services remain closed during low season. As for the Lounge, this facility has been permanently closed following an internal operational review and is no longer part of the services offered at Sheraton Nice. On a positive note, I am pleased that you found our location convenient. Indeed, the hotel is just a few minutes’ walk from Nice Airport Terminal 1, and the train station nearby makes travelling to the city or exploring the region very easy.Thank you again for your feedback. We hope to have the pleasure of welcoming you again under better conditions and offering you a stay fully aligned with your expectations.Warm regards,Fernando LobinaReservations SupervisorSheraton Nice
Guest User
Deluxe Room With 2 Single Beds
Stayed in Dec 2025
Business traveller
61 reviews
10/10
Outstanding
Posted on Feb 6, 2026
Sheraton, as always, is reliable. Facilities: Very new, even though the parking lot had some water. Hygiene: No issues. Ambiance: Impeccable. Service: Very polite service. Nice is indeed perfect for a vacation, even if the Bay of Angels is just so-so.
Original textTranslated by Google
Response from Property: Hello,Thank you very much for your kind review. We’re delighted that you enjoyed Sheraton Nice modern facilities, the cleanliness of the hotel and the courteous service of our team. We’re also glad to hear that the environment met your expectations and that Nice offered you a pleasant holiday experience.I’m sorry about the inconvenience with the parking area during your stay: your feedback is appreciated and will help us improve.We hope to have the pleasure of welcoming you back to the Sheraton Nice on a future visit.Warm regards,Fernando LobinaReservations Supervisor – Sheraton Nice
Lazaroux
Deluxe King Room
Stayed in Dec 2025
Business traveller
5 reviews
8.5/10
Very good
Posted on Jan 15, 2026
getting there : you dont need the tram from Terminal 1 (its walking distance and its well sign posted)but you do for terminal 2. The main door was out of order so in the dark it’s hard to find the side one. Reception was easy but there can member of staff after 10/11pm which could delays things. Rooms are fine but I would not say to Sheraton standards and certainly nothing to brag about on the deluxe room option. All comfortable, practical , clean and what you need for an overnight stay. The pool was closed as Jan/feb there is no one to supervise and rather cold. This was not mentioned when booking was done which is a shame if you have kids! Room: is fine but there is a constant buzzing noise which either comes from the aircon or the electrical unit outside ( not sure). Bed is comfy and cosy and bathroom is all what you need. However there is a constant smell of sewage coming and going either in the hotel area or the bathroom. It’s intermittent and comes and goes, somewhat unpleasant at times but not overwhelming annoying. Breakfast was good and you can order an omelette (as per previous unsure reviews) on request though plenty of choice is presented for full international breakfast. It’s all spread out over the whole room so there is a lot of going and coming around :) Overall easy stay for a night , Summers or hot days must be fun with the top terrace/pool thought the view is mostly over the airport ( if you like that). I would say a tick expensive for what you get but they can charge a premium for airport surroundings! Recommend for short stay or late arrival.
Response from Property: Hello Mr Lazaroux,Thank you very much for taking the time to share such a detailed review. I’m glad to hear that reaching the hotel from Terminal 1 was easy and that check‑in went smoothly. I’m also pleased that you found your room comfortable, clean and that you enjoyed the breakfast variety with the option to order eggs on request.I’m sorry, however, for the aspects that did not meet your expectations. The temporary issue with the main entrance and the reduced team presence late in the evening can understandably create inconvenience, and your comment is truly appreciated to improve our performance.Regarding the pool, it is closed during the winter months for safety reasons and because it is not heated, this information is available on our website, but I understand that it may not always be clearly seen during the booking process, especially when travelling with children.I’m also sorry for the disturbance caused by the buzzing noise and the intermittent smell you mentioned. These points will be passed on to our technical and housekeeping teams so they can be investigated and addressed.Despite the view over the airport and the practical nature of the rooms, I’m happy to know your stay was overall easy and suitable for a short stopover. Thank you again for your constructive feedback: always it helps us to improve.We hope to have the opportunity to welcome you again for an even smoother experience.Warm regards,Fernando LobinaReservations Supervisor – Sheraton Nice
Guest User
Deluxe King Room
Stayed in Nov 2025
Family
7 reviews
8.0/10
Very good
Posted on Dec 20, 2025
If you just stay there for closer to the airport for one night, perfect, otherwise no. You can’t go anywhere but eat at their expensive and salty restaurant. You don’t see much except the airport and some ocean on the roof, but not nice culture.
Response from Property: Hello,Thank you for taking the time to share your impressions. While I’m glad our location was convenient for your overnight stay, I would like to clarify a few points you mentioned.Regarding our restaurant, it follows Sheraton brand standards and aligns with pricing typical of the Côte d’Azur. It is actually very popular with external guests as well, who appreciate its refined yet warm atmosphere and the quality of the cuisine. I’m sorry if this did not match your expectations.In terms of the surroundings, although we are only a five‑minute walk from the airport, an advantage many guests value, we are also very well connected to the city centre. Bus stop in front of the Hotel, tram and train services 5 minutes walking reach the heart of Nice in around 15 minutes, and the train takes you there in just one stop. This allows guests to enjoy the cultural and historic areas of the city with ease.From our rooftop, guests can admire the Mediterranean Sea and the Baie des Anges. The pool, however, remains closed in the winter months, as it is not heated. This is part of our environmental commitment as a Clef Verte–certified hotel. It reopens for the summer season, which fortunately starts early here on the French Riviera and lasts well into September.Thank you again for your feedback. We hope to have the opportunity to welcome you back for a stay that better reflects the experience we strive to offer.Kind regards,Fernando LobinaReservations Supervisor – Sheraton Nice
Yashangyoucai
Deluxe King Room
Stayed in Oct 2025
Solo traveller
8 reviews
7.2/10
Posted on Dec 26, 2025
The hotel is very close to the airport, which is super convenient. The breakfast was quite simple, and when I checked in, the room door was ajar. Also, there were no slippers in the room.
Original textTranslated by Google
Response from Property: Hello Yashangyoucai, Thank you for sharing your feedback. I’m glad to hear that our location near the airport made your stay convenient.However, I am truly sorry that you found your room door not properly closed on arrival: this is absolutely unacceptable, and I will inform our Housekeeping Manager immediately so this does not happen again.Regarding the absence of slippers in the room, I would like to reassure you that we do provide all the amenities required by both Sheraton and Marriott International standards. As a Clef Verte–certified hotel, we avoid placing certain items automatically in every room to reduce unnecessary waste, especially for amenities that are often unused. Slippers, dental kits, shaving kits and similar items are always available upon request at the reception.That said, I sincerely apologize if this was not clearly explained at check‑in.Thank you again for your comment, it is very helpful, and we hope to welcome you back for a smoother stay.Kind regards,Fernando LobinaReservations Supervisor – Sheraton Nice
Guest User
Deluxe Room With 2 Single Beds
Stayed in Jan 2026
Couple
1 reviews
10/10
Outstanding
Posted on Apr 20, 2026
Only a 5-minute walk from the airport.
Original textTranslated by Google
Response from Property: Being just a short five‑minute walk from the airport makes the hotel especially convenient, particularly for late arrivals or early departures.Fernando Lobina – Reservations Supervisor – Sheraton Nice
Guest User
Deluxe Room With 2 Single Beds
Stayed in Apr 2026
Travelling with friends
21 reviews
10/10
Outstanding
Posted on Jun 1, 2026
The environment is okay.
Original textTranslated by Google