En Kaya Hotel

The services guaranteed on *********** were not, however, guaranteed in the hotel's package. While the room we booked listed "air conditioning" among the guaranteed amenities in the price, the hotel didn't even have a window facing outside. When we asked the receptionist for an explanation, she explained that it was normal for them to misrepresent their claims because it was strategic for bookings, and that if we wanted a window or other amenities, we could change rooms for a higher rate. Furthermore, at check-in, we were charged a higher price than the one listed on the website. However, upon first request for an explanation, this was immediately retracted without any explanation. I feel it is important to emphasize to those who have not experienced the cultural differences between the two sides that these types of inconveniences are commonplace on the Turkish side. However, the Greek side, despite being steeped in European culture and currency, presents itself to everyone as much more transparent and generous in every respect. So don't be offended, because it's simply one of the many nuances of the Turkish side.

Otele vardım, resepsiyon sizinle çalışmadıklarını, rezervasyonumun olmadığını söyledi, destek hizmetinizle yazıştım ama para bana asla iade edilmedi, iki katını ödedim! Bu işi çöz ve paramı geri ver!