Niigata Homestays

The hotel lobby is on the third floor, and the accommodation is on the 25th floor. Don’t forget to go to the wrong place when checking in. You live on the sea side. You can see the sea every morning when you get up early. The hotel breakfast is all Western-style, including curry and rice. Yes, I’m not used to eating anything else. There is no soy milk, and the milk and orange juice are all iced. The hotel’s toothbrushes are super hard and my teeth hurt when I brush them. The room is relatively small, but it’s enough for one person. You can also take a bath. Two bottles are provided every day. pure water.

It's conveniently located right in front of the station. I had a comfortable time. When I chose the plan that included breakfast, it was a very varied buffet style meal, and I was able to enjoy two types of Koshihikari rice from Niigata with various side dishes. When I stay at this hotel again, I would like to choose a plan that includes breakfast.

My family and travelled to Niigata at the end of April 2023 and had the pleasure of staying at Hotel Okura Niigata. Prior to the trip, I had reached out to them via email to inquire about coordinating a van + driver for us (6 of us) so that we could go visit some sake breweries and to make dinner reservations for us at a nearby restaurant. The concierge team was amazing and booked a large van (jumbo taxi) and driver for the day. they also ensured that the van could accommodate a folding wheelchair for one group member that needed it. The van and driver arrived on time and was quite reasonably priced. Great experience that was made possible by the hotel team! Upon return to the hotel, we realized we had left some items on the van - the hotel called the taxi company and coordinated the return of our items. Beyond these experiences, the hotel itself is a bit older but rooms are comfortable and fairly spacious for a hotel room in Japan. Location is great and the breakfast buffet was one of the better ones we had on this trip. If I should ever travel back to Niigata, I will most definitely be staying here. The hotel and team won my business by going above and beyond...even for Japan standards of customer service! Domo arigatogozaima****a!!!

I stayed at JAL Niigata because I saw the Hideaki Amano exhibition. On Bandai Island, where the longest river in Honshu Island flows into the sea, the exterior design of the hotel is like a yacht docked by the Shinano River, blending with the ocean island into a picture. In the highest place in the city, in the guest room or on the top floor of the Sky Banguet, have a glass of Niigata local wine Kirin Mountain, and enjoy the 360-degree view of the fireworks on both sides of the Shinano River and the magnificence of the North Japan Sea.