1300 Kamihatsuishimachi, Nikko City, Tochigi Prefecture, 321-1401, JapanView Hotel Details
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Nikko Kanaya Hotel Guest Reviews
4.4/5
Very Good
43 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.1
Service4.5
Cleanliness4.4
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All reviews(43)
Positive reviews(41)
Reviews with photos/video(19)
Awesome stay(9)
Friendly owner(9)
Negative reviews(2)
Guest User
Standard Twin Room A
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Been visiting family in Tokyo for 6 weeks and finished our holiday with 2 night stay in Nikko. What a wonderful place to end our time in Japan.
Hotel beautiful, service impeccable, food delicious and two perfect old fashion and sidewinder cocktails mixed in the cosy bar.
Look forward to hopefully returning next year .
Guest User
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Nov 25, 2024
Historic old hotel near major shrines and Shinkyo bridge. Unique to the area. Not a chain hotel.
Zambezi
Standard Twin Room A
Stayed in Oct 2024
Couples
9 review
3.7/5
Posted on Nov 13, 2024
Arriving at the train station, I found out the shuttle bus for the hotel wouldn't arrive for another 45 minutes, so we opted to walk there. It takes about half an hour but going uphill in the blazing sun was a bit torturous. The driveway is also very steep, so beware if you have a lot of baggage. Hotel has a wealth of history. It hosted a lot of famous guests in the early 20th century. Modern hotels are sterile in comparison. It's an old building, so is draughty and full of ancient furniture. This may be a turnoff for some but I found it completely charming.
Anonymous User
Standard Twin Room A
Stayed in Jun 2024
Couples
27 review
3.2/5
Posted on Jul 10, 2024
The location is very good for sightseeing and quiet. We expected more proactive service in a 4-star-hotel. (We had to make up our beds on our own, even after confirmation that the room should be cleaned up. Surprising in a 4-star-hotel.)
The facilities are historic, yes, but also not well cared. It is a shame that the wooden furniture or the wooden elements like window sills are not renovated.
Richard Albert
Deluxe Twin Room
Stayed in Sep 2023
Couples
4 review
4.7/5
Amazing
Posted on Oct 23, 2023
Fantastic historical hotel, quite Unique. Delightful art work and wooden carvings. Surprisingly the menu seemed to be only in Japanese.
Beibei
Deluxe Modern Twin Room
Stayed in Dec 2024
Couples
24 review
5.0/5
Outstanding
Posted on Jan 29, 2025
The hotel has a long history, beautiful environment and rich historical atmosphere. Western-style dining is a major feature that is unforgettable. The hotel is not far from various attractions and is convenient for walking!
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6/12
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Business travellers
30 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The staff has a good service attitude, the room is comfortable and spacious, the Family Bath doesn't look big, but it is deep enough to fully meet the needs of a family of three (two adults and one child) taking a bath together.
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Suzhichengke
Superior Twin Room-Non-Smoking
Stayed in Dec 2024
Family
2 review
4.2/5
Very Good
Posted on Feb 9, 2025
This is a hotel where famous people such as Einstein stayed in the last century. There is a history gallery and museum in the hotel. It is clean and the service is very good. They will personally lead guests to the door of the room. The room is relatively large compared to Japanese hotels. However, the disadvantage is that the facilities are relatively old, with a small TV and two small beds, and there is no socket next to the bed, so you can only charge on the table. It is suitable for a short experience of one or two days, not for long-term stay, but no one comes to Nikko for a long time.
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Baoxiaohedexiatian
Standard Twin Room B
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Jan 13, 2025
It is a hotel with a historical atmosphere. If you are good at English and Japanese, you will experience more. It is very close to the Shinkyo Bridge. The hotel service responded promptly and the attitude was good. The well-received Western food is really good. The marbled steak tastes amazing. The Japanese red trout is not impressive at first, but I actually like it haha. In short, both sets are quite satisfactory. The breakfast is a simple carbohydrate satisfaction, and the butter is good. I give satisfaction points for both meals. The deluxe room is large and the equipment is relatively new. The bedding is soft and thick. There is no dissatisfaction with other things such as bathroom hot water, toiletries, air conditioning temperature, room odor, etc. I left the hotel to play and stored the gift. When I returned, I asked the hotel to help call a taxi. Due to the evening rush hour, I didn’t make an appointment for the car, but the hotel waiter kept trying to make a call. In the end, he was very sorry and gave the taxi company card for our subsequent use. In short, it is a recommended hotel to stay in Nikko.
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6/10
Yougui
Standard Twin Room A
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 16, 2024
With its classic atmosphere and attentive service, I was able to spend a wonderful time.
I was very satisfied with the rare experience of staying at a cultural property.
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Guest User
Stayed in Sep 2024
Travel with friends
20 review
4.2/5
Very Good
Posted on Dec 2, 2024
The hotel is strategically located next to the Holy Bridge, opposite two temples and one shrine. It is very convenient to visit attractions. The 150-year-old hotel provides French food for dinner and Western breakfast, which is quite good. The bathroom in the room is small and the facilities are a bit basic. Many celebrities have lived there.
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ぬぬぬぬ
Standard Twin Room B
Stayed in Aug 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Sep 27, 2024
I finally arrived at the coveted Kanaya Hotel!
It's a classic hotel with a sense of history.
The room felt old, but it was clean, including the bathroom.
And the breakfast and dinner were really delicious.
Nikko Toshogu Shrine and Nikko Station are both within walking distance, so it was a blink of an eye when I walked and shopped.
When I checked in around 5pm, they were just doing a hotel tour, so I joined halfway through.
I enjoyed hearing about the hotel's history.
I'd definitely like to visit again.
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Guest User
Standard Twin Room B
Stayed in Jul 2024
Couples
1 review
4.2/5
Very Good
Posted on Aug 10, 2024
I'm glad we were able to stay at the coveted Kanaya Hotel.
The hotel's interior and the service from the hotel staff were excellent.
The hotel staff provided a tour of the hotel, explaining the hotel's history and features, as well as the famous people who have stayed there. We were able to once again appreciate just how wonderful the hotel is.
It will be a lifelong memory for my husband and I.
We hope to come and stay here again someday.
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6/10
AKI
Standard Twin Room A
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
I was able to spend a very comfortable time in the room with a great view from the annex. The breakfast was delicious and I would like to have dinner there next time.
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Kevinzhy828
Standard Twin Room B
Stayed in May 2024
Solo travellers
12 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The first hotel in Japan that can accommodate foreigners, the overall layout is particularly historical, and the room door is opened with a physical key.
It is recommended to take a taxi or the hotel car to arrive. There is a very steep uphill slope in front of the hotel.