No. 99 Min'an East Road, Yinzhou District, Ningbo, Zhejiang, 315042, ChinaView hotel details
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Guest Reviews of Pan Pacific Ningbo
9.5/10
Outstanding
2777 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(2777)
Positive reviews(2743)
Reviews with photos/video(494)
Delicious breakfast(226)
Friendly front desk staff(127)
Perfect for business trips(106)
Clean pool(99)
Great swimming pool(99)
Loved the view(72)
Luxurious(24)
Negative reviews(34)
EW@Chillax
Superior King Bed Room
Stayed in Dec 2025
Business traveller
14 review
10/10
Outstanding
Posted on Jan 18, 2026
Convenient Hotel with classic style decoration in Ningbo.
Response from Property: Dear Guest, thank you for your full-star review. We look forward to your next visit!
Woxiyizhen
Superior King Bed Room
Stayed in Nov 2025
Business traveller
4 review
10/10
Outstanding
Posted on Dec 24, 2025
The room was comfortable, and Miya provided excellent and thoughtful service. Originally, guests only had one breakfast included, but Miya kindly arranged for a complimentary second breakfast to facilitate their business discussions. I'll definitely look for Miya again next time!
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Response from Property: 尊敬的賓客,您的好評收到啦!感謝認可房間和 Miya 的貼心服務~ 下次來直接找 Miya,我們繼續為你提供超讚體驗,期待再見呀~
Guest User
Superior King Bed Room
Stayed in Oct 2025
Couple
2 review
10/10
Outstanding
Posted on Jan 18, 2026
Very good
Response from Property: 尊貴的賓客,感謝您花費時間留下5分好評,您的認可是我們前進的動力。期待您下次光臨!祝好~
Seow Eddie
Deluxe King Bed Room
Stayed in Apr 2025
Business traveller
14 review
8.5/10
Very good
Posted on May 31, 2025
recently stayed at this hotel and overall had a pleasant experience. The rooms were clean and comfortable, and the service staff were friendly and attentive.
However, I believe there is room for improvement in the breakfast offerings. During my stay, the breakfast menu was the same every day, with very little variety. It would be great if the hotel could consider rotating the menu or adding more options to make the breakfast experience more enjoyable for guests staying multiple days.
Thank you for your hospitality — I look forward to seeing improvements on my next visit.
Response from Property: Dear guest, thank you for choosing Pan Pacific Ningbo as your accommodation in Ningbo and for taking the time to leave us a review. The buffet breakfast restaurant has a wide variety of dishes. We have received your feedback and have reported your concerns to our food and beverage department. Thank you again for your prompt feedback. We hope to welcome you back to Pan Pacific Ningbo in the near future and have a memorable and wonderful experience.
Guest User
Superior King Bed Room
Stayed in Sep 2025
Business traveller
1 review
10/10
Outstanding
Posted on Nov 1, 2025
While many hotels in Ningbo have lost their level of hygiene, attention to detail, and customer service since COVID, Pan Pacific has continued to be one of Ningbo’s best hotels. Their Guest Service Manager, Igor, went out of his way to accommodate a unique request of mine, proactively finding a solution to resolve my special need. He was personable and available throughout our stay. The room was large, decor nice, hotel clear, and breakfast good. Will definitely keep returning to the Pan Pacific going forward.
Response from Property: 尊敬的賓客,太感謝你的認可!疫情下能讓你覺得我們依然保持高水準,還有伊戈爾的服務讓你滿意,我們特別開心。會把你的肯定轉達給他,也期待你下次再來~
Guest User
Deluxe King Bed Room
Stayed in Sep 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Oct 10, 2025
The stay was excellent manager Igor was very nice and helped me with everything with a new booking with withdrawing cash with locations he’s very knowledgeable and took care of me without even knowing me.
Response from Property: 尊敬的賓客,聽到您説伊戈爾經理知識淵博、友善貼心,還幫您處理了從預訂到現金提取的各類事務,我們心裏特別温暖!您的滿意是我們前進的動力,期待下次還能在這兒與您相遇,繼續為您帶來棒的住宿體驗~
Viggs
Superior King Bed Room
Stayed in Jun 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jul 4, 2025
Very good service from reception to check-out. The lobby is a very good place for working and enjoying wine with oysters (very good and fresh ones). Special thanks to Igor for taking care of my stay (extend my stay, laundry service…)
Response from Property: 尊敬的貴賓您好, 請接受來自寧波泛太平洋大酒店誠摯地問候!感謝您選擇泛太平洋大酒店作為您在寧波的下榻之地,並留下您的寶貴評論。我們非常高興您在我們酒店擁有愉快的入住體驗,您的點評是激勵酒店不斷提升品質、員工不斷提升服務的無限動力。期待下一次再見,祝好!
Guest User
Superior Twin Garden
Stayed in Sep 2025
Business traveller
2 review
10/10
Outstanding
Posted on Oct 20, 2025
location, staff excellent room size i often take this hotel
Response from Property: 尊敬的賓客,太開心你這麼認可!位置、服務和房間能讓你常來,我們也特別榮幸~
Catz
Superior King Bed Room
Stayed in Oct 2024
Solo traveller
11 review
10/10
Outstanding
Posted on Nov 24, 2024
Loved my stay here. Everyone was friendly and the room was quiet. The pool was big and there was a hot tub and sauna. I’ll be back!
Response from Property: Dear valued guest, thank you for choosing the Pan Pacific Hotel and for taking the time to leave us a 5-star rating. Your recognition is the driving force behind our progress. Looking forward to your next visit. Best wishes!
Guest User
Superior Twin Bed Room
Stayed in Feb 2025
Business traveller
28 review
8.0/10
Very good
Posted on Mar 24, 2025
Hotel is about 25 minutes car ride from Ningbo train station. Hotel's cleanliness, service and facilities are okay. Though there are limited restaurant options for on-site dinning, notably the Thai restaurant was permanently closed and the cafeteria on the second floor is only open for buffet breakfast and closed for dinner period.
Response from Property: 尊敬的賓客,歡迎您光臨寧波泛太平洋大酒店,並在百忙之中給我們留下珍貴的點評。酒店位於寧波東部新城核心區域,交通十分便利。酒店內有五家餐廳,分別是海天樓中餐廳、帕西菲嘉西餐廳、櫸樹日式料理餐廳、Madr 99餐廳以及大堂酒廊,歡迎下次入住時來品嚐哦!祝好,市場傳訊部
Guest User
Superior Twin Bed Room
Stayed in Jul 2024
Business traveller
7 review
7.0/10
Posted on Aug 13, 2024
The staff are well trained and polite. The location is not convenient. Surrounded by office buildings and no subway station. Must take a taxi. Breakfast average.
Response from Property: Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Looking forward to your next visit.
Guest User
Superior King Bed Room
Stayed in Jun 2024
Business traveller
54 review
8.5/10
Very good
Posted on Jul 6, 2024
Very good hotel, except the porter. Didn’t provide any service when arrived.
Breakfast is also good, quite rich
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Christina Wu, Director of Marketing & Communications
KIM IK-HYUN
Superior King Bed Room
Stayed in Oct 2025
Business traveller
1 review
10/10
Outstanding
Posted on Nov 10, 2025
Wonderful ~~~
Response from Property: 尊敬的貴賓,感謝您一如既往對我們的信任與支持。我們一定會不斷自審,不斷進步,希望每一次都能為您帶去舒適融洽的住宿體驗。期待您下次光臨!祝好~
Guest User
Superior Twin Bed Room
Stayed in Mar 2024
Business traveller
1 review
10/10
Outstanding
Posted on Apr 28, 2024
Hotel is excelent, allways I choose Pan Pacific Ningbo because the service is very well. Specially I have to tell, las time I made a mistake with my reservation then I talked with Mrs Lynn Liu and she helps to me very profesionally. I recomend this hotel without any doubt.
Response from Property: Dear guest ,Thanks for choosing Pan Pacific Ningbo and we are so glad that you are satisfied with our equipment and service, especially our associates - Lynn! Looking forward to seeing you again in Ningbo. Sincerely yours, Sue Zhu, Digital Marketing Manager
J.A!
Superior Twin Bed Room
Stayed in Sep 2023
Business traveller
64 review
10/10
Outstanding
Posted on Oct 20, 2023
Its not the first time I have booked this hotel. All my visits in Ningbo I stay here. Great service & location
Response from Property: Dear Guest, Thank you for choosing Pan Pacific Ningbo as your home away from home in Ningbo and taking your precious time to share your specific feedback. Looking forward to seeing you again in Ningbo! Asst. Digital Marketing Manager Sue Zhu