Heather
December 2, 2025
I just booked on Ctrip, and the hotel promptly sent an email asking about any food allergies and my arrival time. Sure enough, as soon as my chartered car pulled up to the hotel entrance, a staff member was already there to confirm my details. The check-in process was handled entirely by a dedicated person in the lounge area while I sat comfortably on a sofa, enjoying welcome snacks. It was a really pleasant experience. I booked a private onsen suite this time, and the room was spacious and well-equipped, featuring not only a private hot spring but also a massage chair. All drinks at the hotel bar were complimentary, and the Kaiseki dinner I added in the evening was incredibly fresh and delicious, course after course. Although breakfast was a fixed set menu, the ingredients and fruits changed daily. While it's not super close to the ski resort center, the hotel provides a shuttle bus service, and there's also a convenience store and vending machines on-site. Overall, it was truly excellent and exceeded my expectations. I'll definitely be back next time, whether for skiing in Niseko or just for a quiet getaway!
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