Top Apartments in Norcross

Worst hotel customer experience I've ever had. I need to book a hotel room for a family member who was traveling in an emergency situation. I called Hilton reservation line, and they assured me that it would be no problem for her to check in because I added her to the reservation, prepaid the room, and could complete a form to cover any incidental charges. Jermaine at the front desk was extremely rude to her when she went to check in. I called him and said that she was trying to check in, and he again said that he would not be letting her check in and I could call the reservation line and ask for their help. He then cancelled my prepaid reservation on the spot without telling me and would not answer the telephone when I asked the service representative on the Hilton reservation line to call him and resolve the issue. When I tried to call him back directly to clarify, he told me that he was not going to let her check in, and that he didn't need to explain anything to me, and that he was going to hang up on me (which he did). I don't think I've ever been told that I was going to be hung up on by a customer service provider. I still don't know why this happened, and the Hilton customer service person I spoke to on the reservation line confirmed that the situation did not make any sense. To top it all off, I was told that I would still be paying for the reservation, even though it had been cancelled, because it was prepaid. I tried to book this hotel to make a difficult situation for a close family member a little better. Instead she was treated terribly, sat in the parking lot of a hotel in an unfamiliar city for an hour while I tried to sort it out, and ultimately left exhausted, with no room. Hilton and specifically Jermaine, made a bad situation much worse. Anyone considering a booking at this or any other Hilton property should give my experience some thought first.

When you stay at Sonesta Select Atlanta Norcross in Norcross, you'll be in the historical district, within a 15-minute drive of Perimeter Mall and Gwinnett Place Mall. This hotel is 13.1 mi (21 km) from Emory University and 12.7 mi (20.4 km) from Lenox Square.Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Norcross? This hotel has 1392 square feet (129 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 122 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Horizon Inn has been a good value for your buck. The rooms are clean, staff is nice. Location is great. Very laid back.

Clean Easy Parking No hassles checking out Location nice and clean

You pretty much get what you pay for honestly. The place is in a decent location, close to shopping centers a mall and many restaurant so that's a plus. The staff all seem to be friendly and helpful for the most part. I'd obviously recommend it if you're needing a place to sleep and get some RnR. I'll be staying here again most definitely.

Rooms where actually great. Only downside is the toilets run all night and my toilet over flowed my first night there in the first 20 min, so that was not so cool. Great light breakfast and I love the quiet

For the price and the accommodations is one of the best deals in town. The staff is super friendly and professional. The rooms are super clean, well equipt with microwaves and mini fridges.I slept like a baby it was so peaceful and the bed was so comfy.

Please read in it's entirety! (Original visit January,2020) Just been lazy to make a review lol. But this hotel is spectacular. Service was on point and the staff was great! Room was clean. The room was nice but it did have a pool like smell, as mentioned from another review that I read from another reviewer. And the rooms are small. But nonetheless nice hotel! The hotel was very well kept and quiet. I was disappointed that they decided to give me a room on the lower floor instead of a room with a balcony. But again no biggie. Another thing, the hotel Wi-Fi does suck. But then again maybe marriot Wi-Fi isn't the greatest. Either that or they want to make money off the premium Wi-Fi. I usually use my hot spot when it comes to marriott hotels due to the Wi-Fi being very slow. I had very good reception here. A good trip to atlanta. Will definitely consider this hotel when I come and visit again.

My spouse and I booked a room at here due to an emergency after moving back from Virginia. Ms. Della was very gentle and understanding, and made us feel very welcomed in which I truly appreciate. The day we checked it, she booked us and it felt as if she was my very own family member who actually cared. She gave us hope to have someplace to bounce back from and just speaking with her gave me a sense of relief and not so much fear and frustration. I really appreciate Ms. Della and plan to be a guest here until I get back on my feet.

Very quiet. Kinda expensive tho