Sheraton Norfolk Waterside Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Norfolk

Sheraton Norfolk Waterside Hotel

Health Protected
777 Waterside Dr, Norfolk, Virginia 23510, United States
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Located in Norfolk (Downtown Norfolk), Sheraton Norfolk Waterside Hotel is within a 5-minute drive of Norfolk Scope and Norfolk State University. This hotel is 2 mi (3.2 km) from Sentara Norfolk General Hospital and 3.4 mi (5.5 km) from Old Dominion University.Show More
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hotel overview picture
3.8/5Good·Cleanliness: 3.8
All 102 Reviews
Amenities
Golf CourseOutdoor Swimming PoolHikingFitness RoomPublic ParkingBarTennis CourtRestaurantMeeting RoomLuggage Storage
All Amenities
Surroundings
Airport: Norfolk International Airport
(16.9 km)
Airport: Naval Air Station Oceana
(33.4 km)
Train: Norfolk Amtrak Station
(1.3 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

King Room with Harbour View
5

King Room with Harbour View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Room Details
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Concierge level, Guest room, 2 Queen, City view, EAST
4

Concierge level, Guest room, 2 Queen, City view, EAST

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Room Details
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Guest room, 1 King, City view
6

Guest room, 1 King, City view

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Doorbell/ Phone Alerts
Hair Conditioner
Shampoo
Room Details
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Club lounge access, Suite, 1 King, WEST, Balcony
7

Club lounge access, Suite, 1 King, WEST, Balcony

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Room Details
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Guest room, 2 Queen, Harbor view
5

Guest room, 2 Queen, Harbor view

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Room Details
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Poolside Suite, Concierge Lounge Access, 1 Bedroom Executive Suite, 1 King, Sofa Bed, East
5

Poolside Suite, Concierge Lounge Access, 1 Bedroom Executive Suite, 1 King, Sofa Bed, East

1 King bed
Air Conditioning
Private Bathroom
TV
Daily Housekeeping
Room Details
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Guest room, 1 King, Corner room, Balcony
7

Guest room, 1 King, Corner room, Balcony

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Room Details
Check Availability
Guest room, 2 Queen, City view
6

Guest room, 2 Queen, City view

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Room Details
Check Availability
Club lounge access, Guest room, 2 Queen, Harbor view
6

Club lounge access, Guest room, 2 Queen, Harbor view

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Room Details
Check Availability
Club lounge access, Guest room, 1 King, Harbor view
5

Club lounge access, Guest room, 1 King, Harbor view

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Room Details
Check Availability
Club lounge access, Guest room, 1 King, City view
6

Club lounge access, Guest room, 1 King, City view

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Room Details
Check Availability
Executive One-Bedroom Suite

Executive One-Bedroom Suite

1 King bed
Has window
Non-smoking
Daily Housekeeping
Room Details
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Urban Club Suite King
5

Urban Club Suite King

1 King bed
Non-smoking
Daily Housekeeping
Room Details
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Guest Reviews(102)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.6
Elisa Marie
December 27, 2023
Location is awesome, the waterfront view is beautiful! Lots of food options available within walking distance. Only downside was that the housekeepers busted in my room at 10am without knocking or saying who they were an hour before checkout. Very jarring, I understand misunderstandings happen, but that was very unprofessional way to go about it.
Guest User
July 13, 2021
While the location is wonderful this hotel has fallen victim to the Covid standard. Basically they provide little to no service, no cleaning, no room service, can’t even get the room adequately stocked with coffee for a room price markup of 20-30%. Plus you have to pay $13/day for on site parking in which they park their shuttles so there’s even less parking lot parking. Initially I thought it was nice to find water and tea in the lobby but soon found the tea hadn’t been changed and was old and sour. Also the breakfast offered at the restaurant is outrageously expensive.
Selena
January 16, 2024
The hotel is beautiful and clean. The staff was very friendly and helpful especially Donovan.The problems I had were the parking $20 per day in a garage you have to walk to or valet parking for $25 per day. Breakfast buffet was $18.95 per person for mediocre food. With almost paying $200 per room you would think there would be something included besides wifi that we didn't use.
Octavio
January 15, 2024
The location of the property was great. Personal very friendly and professional. Keep the good work
Verified traveler
January 8, 2024
Was very disappointed with the hotel. It looked so nice in the pictures but it wasnt that nice in reality. The room didn't have the large bathtub like pictured on the website and the staff said they dont have those in their hotel.
MARIA CHARINA
December 29, 2023
Staff were amazing! We will definitely return. Food is excellent. The facility needs updating and the mattress needs to be upgraded. But the staff made our stay memorable. We travel quite a bit and stayed in hotels in the US and abroad. I can easily say that the staff in this hotel is the best this far. Special thanks to Mimi for being so gracious and made our breakfast experience wonderful!
Gloria
December 28, 2023
The staff was mostly friendly. My room was nice and clean and I enjoyed the view although I paid extra for it. Everything was "pay extra" for it. The TV did not work, Breakfast was not included and it was pricey. Made the mistake ordering dinner without asking how much and payed almost $80 for a meal. There was never any fresh coffee at the coffee station, it was empty each time I stopped for a cup (3 days in a row). I don't think I'll be staying there again.
Kwame
December 26, 2023
Property is in a great location but looks and feel dated. Fridge had no light. No exhaust in bathroom. HVAC was noisy. The most annoying was the smoke detector that kept flashing like lightning every minute or so all night. No parking on site. Valet parking is $35 a night - just like big city parking. I will not stay in the facility if offered to me for free. Staff were nice and very friendly.
Kiana
January 16, 2024
This was my first time in Norfolk, I really enjoyed my stay here, would come back again.

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 15 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleBoxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.8/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1997
  • Renovated: 2018
  • Number of Rooms: 241
Located in Norfolk (Downtown Norfolk), Sheraton Norfolk Waterside Hotel is within a 5-minute drive of Norfolk Scope and Norfolk State University. This hotel is 2 mi (3.2 km) from Sentara Norfolk General Hospital and 3.4 mi (5.5 km) from Old Dominion University.

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at City Dock Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Norfolk? This hotel has 35004 square feet (3252 square meters) of space consisting of a conference center and meeting rooms. A train station pick-up service is available for a surcharge.

Stay in one of 468 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Sheraton Norfolk Waterside Hotel?

Prices at Sheraton Norfolk Waterside Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Sheraton Norfolk Waterside Hotel?

The closest airport is Norfolk International Airport. It is 16.9 km from the hotel and approximately a 16minutes journey by taxi.

What are the check-in and check-out times at Sheraton Norfolk Waterside Hotel?

The check-in time is after 16:00 and the check-out time is before 11:00.

Does Sheraton Norfolk Waterside Hotel provide airport transfer services?

No, the Sheraton Norfolk Waterside Hotel doesn't provide airport transfer services.

What amenities and services does Sheraton Norfolk Waterside Hotel have?

Sheraton Norfolk Waterside Hotel has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Golf Course.

Does Sheraton Norfolk Waterside Hotel have a swimming pool?

Yes, Sheraton Norfolk Waterside Hotel has a pool. Pool type: Outdoor Swimming Pool.

Does Sheraton Norfolk Waterside Hotel have fitness amenities?

Yes, Sheraton Norfolk Waterside Hotel has fitness amenities.

Does Sheraton Norfolk Waterside Hotel provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Sheraton Norfolk Waterside Hotel have non-smoking rooms?

Please view the hotel listing for details.

Does Sheraton Norfolk Waterside Hotel provide breakfast?

Yes, Sheraton Norfolk Waterside Hotel provides breakfast.

About This Property

Nearest AirportNorfolk International Airport
Distance to Airport16.94KM
Nearest Train StationNorfolk Amtrak Station
Distance to Train Station1.33KM
Average Price FromGBP239
Hotel Star Rating3