WoodSpring Suites | North Charleston Airport I-526

I was never able to even check in. The entire place was essentially closed by the time I arrived. I could not enter the facility because it required a key. I could see through the window a metal gate that was closed over the front desk. I couldn’t get in the building, I couldn’t check in and I had just arrived to Charleston BY MYSELF and was immediately stranded upon trying to check in. I had to book another hotel and leave. Absolutely horrific and terrifying experience.

I would not recommend this property. It was more like a shelter or a hostel. The mattress had a plastic case around it. The sheets were threadbare and the couch worn and filthy. There’s no overnight front desk staff one of the first rules of the hotel is not to get involved with police activity around the property. I booked for two nights but stayed one. I chose to sleep on my son‘s couch the second night.

the whole building was filled with **** smell, our room was not cleaned properly, the toilet was clogged and filled with poop and toilet paper, there were flying bugs in the room

Room was clean but the place is due for a good remodeling! Would definitely stay again if I’m ever in the area.

When arriving to the hotel, there is a door that you have to go in and call the front desk person on call to come to the hotel to let you check in. It smelled of **** and looked very nasty.

Myself and multiple guests were informing them that TVs weren’t Working. The staff said it’s beyond their capability so clearly it was not new issue yet they accept reservations without disclosing. From the entrance, inside elevator outside room, there strong smell of smoke. Elevator had duet, cigarette butts. The couch in room was filthy and torn tore up leather. Shower tub was not properly clean. Blinds were broken . Isn’t wasn’t for late night with children I’d never stay here. Certainly won’t in the future.

******* please refund my booking for this place. People should start eliminating all these third party vendors. ******* took my money and yet to refund for a place that was not fit to stay.

This my worst stay ever, we came after 8 pm and no body was at the front desk and when we called we had to wait for over 15 minutes for someone to come check us in. The bed was not comfortable at all and the room was nasty 😩

Brandy at the front desk is super sweet. But the overall property is not great. I found several roaches in the bathroom, lots of hair from the previous guest. There was mold and rust in the bathroom and kitchen area. It’s just a dark and dingy establishment. Customer service was great but I had to end my stay early and go to another hotel.