D'Arcici Hotel Sunter

D'Arcici Hotel Sunter Reviews

D'Arcici Hotel Sunter

Jl. Sunter Permai Raya No.A1 2, RT.2/RW.12, Sunter Agung, Paradise, Tanjung Priok, North Jakarta Jakarta, Special Capital Region of Jakarta 14350, IndonesiaView hotel details
D'Arcici Hotel Sunter
D'Arcici Hotel SunterD'Arcici Hotel SunterD'Arcici Hotel Sunter
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Guest Reviews of D'Arcici Hotel Sunter

7.1/10
52 review
Verified reviews
Location8.3
Amenities6.5
Service6.5
Cleanliness7.4
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All reviews(52)
Positive reviews(46)
Reviews with photos/video(8)
Negative reviews(6)
Muhammad Zahid Ramzan
Deluxe Twin Room
Stayed in Dec 2025
Family
15 review
10/10
Outstanding
Posted on Jan 31, 2026
It was good for short stay
Response from Property: Dear Muhammad Zahid Ramzan, Warmest greetings from the D'Arcici Hotel Sunter. Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
Travelingcow
Suite Twin
Stayed in Feb 2024
Travelling with friends
5 review
4.5/10
Posted on Apr 19, 2024
Being THE ONLY (so called) hotel that walking distance with Jakarta International Stadium did make them need to raise the rate when Ed Sheeran held concert in JIS. That is the only perk (& reason) to stay there. The room is not clean at all, we need to call the cleaning team again to sweep and change the bed sheet because the floor was so dusty and they even have dead cockroach on our room floor. I don't have anything else good to review here. Service level is not good enough but they're trying their best. But the parking man should learn to be more polite, he assumed us only want to park our car there for the concert even though I told him that we have booked room here. So arrogant.
Response from Property: Warmest greeting from D Arcici Hotel Sunter, Thank you for taking the time to review us. We sincerely apologize for the less-than-perfect experience you had while staying with us. Your comfort is our priority, and we're working diligently to make the necessary improvements based on your feedback. Management
Guest User
Grand Deluxe King
Stayed in Dec 2023
Couple
7 review
10/10
Outstanding
Posted on Jan 28, 2024
Tempat nya nyaman, bersih, recommended for stay..thanks
Response from Property: Warmest greeting from D Arcici Hotel Sunter, Thank you for taking the time to review us. We sincerely apologize for the less-than-perfect experience you had while staying with us. Your comfort is our priority, and we're working diligently to make the necessary improvements based on your feedback. Management
Guest User
Deluxe Twin Room
Stayed in Feb 2026
Couple
1 review
9.0/10
Great
Posted on Apr 2, 2026
Not bad
Response from Property: Dear Guest, Warmest greetings from the D'Arcici Hotel Sunter. Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
Guest User
Deluxe King Room
Stayed in Jun 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Jul 30, 2025
Bagus recommended
Response from Property: Warmest greetings from the D'Arcici Sunter Hotel. Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
Aspraxs
Grand Deluxe King
Stayed in Aug 2023
Business traveller
328 review
8.0/10
Very good
Posted on Sep 15, 2023
Lupa sarapan
Response from Property: Warmest greeting from D Arcici Hotel Sunter, Thank you for taking the time to review us. We sincerely apologize for the less-than-perfect experience you had while staying with us. Your comfort is our priority, and we're working diligently to make the necessary improvements based on your feedback. Management
Guest User
Deluxe King Room
Stayed in Aug 2023
Family
10 review
6.0/10
Posted on Sep 3, 2023
Gk ada tisue
Response from Property: Warmest greeting from D Arcici Hotel Sunter, Thank you for taking the time to review us. We sincerely apologize for the less-than-perfect experience you had while staying with us. Your comfort is our priority, and we're working diligently to make the necessary improvements based on your feedback. Management
Guest User
Deluxe King Room
Stayed in Sep 2025
Couple
1 review
7.5/10
Posted on Oct 31, 2025
For the hotel, it's nice, all the facilities are complete, the room is also big, the water is flowing, but for smokers, you have to smoke on the balcony first hehehe and the TV isn't smart yet so the TV channels are like that... And for the sheets and blankets, when you look at them neatly, when you open them, there are stains from menstruation, so they are behind the sheets, but it's still obvious that we want to cover ourselves. Parking is free as long as you ask for a stamp from the hotel. For the price of around 300 thousand, it's cheap, right on the side of the road, close to my husband's office, just cross the road, it's easy..
Original textTranslated by Google
Response from Property: Dear Guest, Warmest greetings from the D'Arcici Hotel Sunter. Thank you for taking the time to review us. We sincerely apologize for the less-than-perfect experience you had while staying with us. Your comfort is our priority, and we're working diligently to make the necessary improvements based on your feedback. Management
Guest User
Deluxe Twin Room
Stayed in Dec 2025
Other
1 review
4.5/10
Posted on Jan 28, 2026
I've stayed here several times and the receptionists are usually friendly and straightforward. This was the first time on the 25th that I was annoyed by the receptionist. First, they said the room they gave me was exactly what I booked. IT WAS MUCH DIFFERENT. I've been told many times that I've stayed here many times and gotten the same room as the one pictured, but they still stubbornly said the room they gave me was exactly what I ordered, even though it wasn't. Second, I was too lazy to argue with someone who wasn't clear because I was tired from the long trip. When I got to my room in the next building, it was scary and quiet, but suddenly the room was still being cleaned. I don't know, I was really tired. When I went back to the receptionist to ask for a room in the first tower (not the restaurant), they suddenly said it was full, even though there was no sign of it being full from the parking lot. Please, whoever the staff or hotel management is, evaluate that receptionist, because I've stayed here quite often and have met two receptionists who are nice and not complicated. This is the first time they're stubborn and complicated. If you want to know who the person is, please check the shift schedule for the person on duty on the 25th at 10:00 PM.
Original textTranslated by Google
Response from Property: Dear Guest, Warmest greetings from the D'Arcici Hotel Sunter. Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
Guest User
Deluxe King Room
Stayed in Nov 2025
Couple
2 review
10/10
Outstanding
Posted on Dec 22, 2025
The service is good, cleanliness is also okay, I have ordered several times and the price is cheap
Original textTranslated by Google
Response from Property: Dear Guest, Warmest greetings from the D'Arcici Hotel Sunter. Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
harvina
Deluxe King Room
Stayed in Oct 2025
Booked for others
23 review
6.0/10
Posted on Nov 27, 2025
The reservation was made online and it was ready... but they offered to pay in cash again... so we paid double... the receptionist wasn't very thorough when checking in the guest..... they said they hadn't checked in yet.....
Original textTranslated by Google
Response from Property: Dear Harvina, Warmest greetings from the D'Arcici Hotel Sunter. Thank you for taking the time to review us. We sincerely apologize for the less-than-perfect experience you had while staying with us. Your comfort is our priority, and we're working diligently to make the necessary improvements based on your feedback. Management
Anonymous User
Deluxe Twin Room
Stayed in Mar 2025
Business traveller
30 review
10/10
Outstanding
Posted on Apr 18, 2025
The room is comfortable, the breakfast is also delicious..overall comfortable, only the cleanliness of the toilet needs to be improved..because it is slippery..afraid parents will fall🙏🏻
Original textTranslated by Google
Response from Property: Warmest greetings from the D'Arcici Sunter Hotel, Thank you for taking the time to review us. We sincerely apologize for the less-than-perfect experience you had while staying with us. Your comfort is our priority, and we're working diligently to make the necessary improvements based on your feedback. Management
Laoliudeshuaige
Grand Deluxe King
Stayed in Sep 2025
Business traveller
23 review
10/10
Outstanding
Posted on Oct 16, 2025
The hotel features a swimming pool, gym, and restaurant. A spa service is also available. The rooms are spacious and equipped with sofas and desks, making them convenient and comfortable for guests.
Original textTranslated by Google
Response from Property: Warmest greetings from the D'Arcici Sunter Hotel. Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
Guest User
Suite King
Stayed in Oct 2024
Solo traveller
5 review
8.0/10
Very good
Posted on Nov 6, 2024
For those who want to take a campus test, it is highly recommended
Original textTranslated by Google
Response from Property: Warmest greeting from D Arcici Hotel Sunter, Thank you for taking the time to review us. We sincerely apologize for the less-than-perfect experience you had while staying with us. Your comfort is our priority, and we're working diligently to make the necessary improvements based on your feedback. Management
Muhammad Naufal Shidqii
Grand Deluxe King
Stayed in Dec 2024
Business traveller
48 review
10/10
Outstanding
Posted on Jan 25, 2025
The room is quite spacious, clean and comfortable. It's just that the hot water is lacking because it takes a long time for the flow to reach the room.
Original textTranslated by Google