Premier Inn Northwich South

One room is really dirty, poop at the toilet door frame, fan very dusty. Hairs in toilet sink. Air con doesn’t work. The other room abit better but fan is cracked , window and ceiling still very dusty. The bed cover is smaller than the bed.

We had a wonderful stay at this hotel. The staff were thoughtful, polite, and genuinely warm in their hospitality. We booked a family room with our two children, and to our delight, we found Easter activity packs, chocolates, and a handwritten welcome note placed thoughtfully on the children’s beds. It was such a lovely surprise, and our kids were absolutely thrilled! The room was very clean, and the beds were comfortable – we all had a good night’s sleep. Considering the quality of service, cleanliness, comfort, and those special personal touches, we felt it was excellent value for money.

We stayed as a last minute journey break up between south wales and Scotland with our 2 children. The staff were incredibly friendly particularly the lady on reception (I missed her name unfortunately) who was really kind to the kids. Room was really clean. Great experience!

Overall I was impressed with the Northwich South Premier Inn. It was very clean, rooms were a bit dated, smaller than standard Premier Inn rooms but had everything you needed. Bathroom was small, the shower was so good, powerful and hot. Breakfast was ordered at the table and you would have presumed cooked to order, but parts were not as hot as they should have been. Continental selection was good. The staff I came into contact with were all very friendly and helpful. My only issue was that the room was VERY HOT. As soon as you entered the corridor it felt like walking into a sauna. The fan in the room did nothing to reduce the temperature and the windows had such small openings that there was no air flow. Hairdryer in my room was temperamental.

Lovely receptionist but not an elite Premier Inn - the room was comfortable and clean and well-appointed needing an update but fine for an overnight stay. No air-con but there was a fan. The breakfast was terrible - the waitress did not engage and the food was cold. The evening meal beforehand was unremarkable but nice service.

Great customer service, they helped us with checking in early, as we had had a bad experience at a different local hotel. They are lovely and polite and happy to answer any questions.