Holiday Inn accommodation in Norwich

We lived one night in a king bed room 416, there was no heater available, only air conditioner, but the air-con wasn't working for heating function for the whole night since we entered the room, the wind came out are all CLOD! It was freezing all night compared the temperature was only 2 degree that day. The experience was terrible.

This hotel provides great value for money, especially due to the leisure facilities such as pool, jacuzzi, sauna and steam room. The room service is well priced and the service is prompt.

My stay at the Holiday Inn is generally a pleasure, but my recent experience deviated from the norm, marking a mix of expectations and reality. Initially, I was assured by the service team over the phone that my premium king room would include a microwave oven, an amenity I looked forward to utilizing during my stay. Unfortunately, this was not the case upon arrival, leading to a slight inconvenience. Furthermore, I encountered minor cleanliness issues, which, although not drastically affecting my overall comfort, did catch my attention. Despite these setbacks, I must commend the hotel for its unbeatable location. Situated conveniently close to the railway station and the city center. Additionally, the responsiveness and attentiveness of the service team were impressive.