Wyndham Resort Torquay

Stayed for 1 night in Autum. It was a little pricey for my budget. The location was good, it was across the road from the beach but would need a car or bike to the main shopping area & restaurants on the esplanade. The 2-bedroom apartment was nice & spacious with a full kitchen, fridge, microwave & laundry facilities. Ensuite & main bathroom. Our room had a large balcony however our view was not great but didnt spoil the stay. The only issues where the couches are old & not very comfy. The resort facilities were nice with a large outdoor pool that was warm for a non-heated pool, outdoor large spa that was always busy. Spent most of the time in the heated indoor lap pool. There was a games room, tennis court, gym & bbq area. The staff were also obliging in letting us use the facilities before check in was ready. The only issue was Winkipops breakfast cafe, service was not professional, the food was average with lack of presentation, they ran out of some of the ingredients of the meal order & instead of consulting me they just added other ingredients that was not wanted & the price did not reflect the meal or service thus I would not recommend eating there. Overall, highly recommend the resort.

While the cleanliness was good, the daily housekeeping wasn’t available as listed on their website or yours for amenities.  We got an unprofessional answer from a staff member who on request gave us extra towels that due to salary/wages and time of year that daily housekeeping wasn’t being done. We stayed two nights and needed rubbish removed and sheets changed, also new towels, bath mat replaced daily. If we wanted to stay in self serviced apartments, fair enough, but we were staying in a hotel/resort without a kitchen sink to wash our wine glasses provided or the glasses etc.  I found that they left cleaning clothes and dish wash liquid under the bathroom sink which I think is wrong as due to health regulations, you don’t wash dishes in the bathroom sink. It’s a hotel not a self contained apartment.

On arrival we were booked in by Marcia, who was just lovely. Our room was very clean and tidy, very large shower and king size bed, which was very comfortable. The carport is not numbered to the rooms, so it just hit or miss with parking. The only real negative in the room would be the sliding wire door was very flimsy and you couldn't lock it if you wanted to leave the glass door open overnight. Overall we did have a nice stay, I would recommend that the rooms have some sort of literature about the local area including where you can eat etc.

Quick family get away, suitable for all ages, rooms where clean. Outdoor spa was the family’s favourite

It was a good weekend with great accommodation. We will be back .

Was very busy and loud , nowhere to sit by the pool area. No restaurant even though it’s advertised as a restaurant it was a cafe that served limited food and closed very early. Not adequate for the price paid, looked more like a $200 a night hotel rather than the $500 we paid, expected a lot more for the price.