Ocho Rios Hotels with Airport pickup service

PROS: The Food and Music are more authentic than any resort I’ve been to. Moon Palace's food was well seasoned and the music was mostly Dancehall and Reggae...which is what I expect coming to a Jamaican resort. The lobby is beautiful. The tile work is immaculate. Just a random observation. The property is very walkable. Unlike other all-inclusives I've been to, there was no need to wait on a cart or shuttle. You can get to everything pretty quickly on foot. The beach is beautiful. They regularly had people removing algae and cleaning. We're more of a pool family but we ended up spending far more time at the beach because it was so clean. The sand was soft as well. CONS: The customer service was awful. I try hard not to be entitled, especially on all inclusive vacations. I've seen so many rude vacationers treat staff poorly. However, I do expect to receive basic customer service. So many times I felt like simple requests were being met with an attitude. Almost like I was bothering employees by asking them to do their job. The amount of eye rolling and teeth sucking was unacceptable. So many random things ”out of stock.” I had to go to 3 different bathrooms to find toilet paper. I asked a poolside server for some wings. 2 hours later, she says they're out. My daughter and I wanted to use the water trikes. The guy says ”they're not working” even though there were 4 sitting right there. We wanted to go kayaking one day but we were told it was too windy. The water was calm and people at the nearby resort were doing all kinds of water sports. Everything had a line and a wait. It took us HOURS to get checked in despite our flight being delayed. We spent the entire time in the lobby waiting and when we did finally get our room, it was the wrong one. We had to move to another building at 11 pm with 2 children. They ended up offering us resort credits which are basically worthless. The buffet lines were long as well. The overall morale among guests was low. It's one thing to experience something negative on vacation. It's another thing when every time you're the elevator, the other guests are complaining and venting as well. We found out quickly that we weren't the only ones having a bad experience. The only time people weren't this way was if they were members. If I have to become a member to be treated with basic respect and receive quality customer service, I'd rather just go elsewhere...like back to Sandals. Even the sales people know the resort is lacking. Like many other resorts, they try to sell you on becoming a member or buying future vacations. We get it. Our salesperson was very nice but even in her presentation, she was telling us ”Don't worry about this property. It's our worse one.” I'm sorry but I'm not giving you upwards of 20k for future vacations when you can't get the one I'm on right. Furthermore, the amount of resort credits we were offered to attend the presentation mysteriously lowered once we declined. They really nickel an

When you stay at Jamaica Inn in Ocho Rios, you'll be in a national park, within a 10-minute drive of Jamaica Beaches and Dunn's River Falls. This beach resort is 11.3 mi (18.1 km) from James Bond Beach and 0.4 mi (0.7 km) from Coconut Grove Shopping Village.Pamper yourself with a visit to the spa, which offers body treatments and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of the room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and limo/town car service. A roundtrip airport shuttle is available for a surcharge.Make yourself at home in one of the 52 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and a turndown service.

Recently stayed here with 2 friends August 2022. I can honestly say it is a very BASIC hotel. Firstly, finding the entrance to the hotel was complicated as the sat nav takes you else where. Once you eventually arrive, the front of the hotel looks VERY old and needs a lot of TLC. At Check-in the Receptionist (Male) barely made eye contact let alone greeted us. Check-in process was ok but I could tell straight away the staff could not care less about the guests. We where given the keys to our room without any directions given and had to go find it ourselves. The hotel it self is very dark and musty inside. Our room was ok - expect the bare minimum. Bathroom needs more light and the water pressure needs to be looked into. The beds seemed clean and comfortable. The patio doors hardly worked and the curtains had holes in them. The Balcony was rusty and dirty, there was also a gap between the patio doors and the wall. This shows they couldn't even connect the balcony doors to the walls which is an open invitation to the wildlife Jamaica has to offer. They try to hide this with the curtains/drapes. Food - Breakfast was basic but edible. They have a set Lunch/Dinner menu which we tried the first 2 nights but found it to be quite pricey for what you get. The food was ok. We found the cocktails to be extremely sweet. Once we ventured out we found a seafood restaurant near by with AMAZING food! Would definitely recommend. Local attractions - We spent most of the time on the beach as it was very relaxing and chilled (Which is the best part about this hotel). Right next to the hotel there is a local beach where on the weekends you will find families pulling up in buses and Taxis bringing a lot of noise - This is where the 'Relaxing' feel ends. There is also a river 2 mins away where you can go rafting (Not worth the money). Staff - Clearly didn't want to be there. I asked numerous times for some housekeeping to get our room cleaned and towels changed which took about 3 days for them to actually come (the day before we left). Staff could be more professional and welcoming. They are easily irate and come across rude most of the time. The only staff member I can say was pleasant was the cleaner. Overall, not a location for young females currently. Leaving the hotel late at night is a hit or miss as the locals chilling will harass you as you walk by. Some people may find this uncomfortable and the road is very dark with little lighting. So a Taxi (From reception) is needed to go anywhere at night. This hotel has so much potential! with a BIG renovation, new management and new staff this hotel would be perfect for a retreat holiday.

Stayed here with my partner for 2 weeks over Christmas and new year it suited us as we were meeting up with family who live over there there’s no bar restraint or entertainment etc but is centrally located so everything is nearby our unit 14 was on the ground floor with terrace to the front with garden view close to the pool and balcony to the back with sea view can see the cruise ships coming in the apartment itself was comfy enough but could. Do with some updating as it was very dated and tired the cleaning service (extra charge) was very good all staff were very helpful and friendly overall we had a good stay and would stay here again

When you stay at Ocean Palms Resort in Ocho Rios, you'll be on the beach, within a 10-minute drive of Dunn's River Falls and Jamaica Beaches. This beach hotel is 0.3 mi (0.5 km) from Ocho Rios Clock Tower and 0.7 mi (1.1 km) from Mahogany Beach.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.You can enjoy a meal at the restaurant serving the guests of Ocean Palms Resort, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge.Stay in one of 25 guestrooms featuring flat-screen televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

When you stay at Hermosa Cove Villa Resort and Suites in Ocho Rios, you'll be on the waterfront, within a 10-minute drive of Dunn's River Falls and Jamaica Beaches. This beach hotel is 0.1 mi (0.2 km) from Mahogany Beach and 0.6 mi (1 km) from Ocho Rios Clock Tower.Spend the day on the private beach or dip into one of the 3 outdoor swimming pools. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 150 mi.Grab a bite to eat at Christopher's, a beachfront restaurant where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges.Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 9 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

With a stay at Hillview at Mystic Ridge in Ocho Rios, you'll be near the beach, within a 10-minute drive of Dunn's River Falls and Ocho Rios Clock Tower. This guesthouse is 0.3 mi (0.5 km) from Ocho Rios Craft Market and 0.3 mi (0.5 km) from LandMark Plaza.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.Grab a drink at the swim-up bar while enjoying a refreshing dip in the guesthouse pool.The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 18 air-conditioned rooms featuring microwaves and Smart televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.

With a stay at Sandcastles Beach Resort in Ocho Rios, you'll be within a 10-minute drive of Dunn's River Falls and Turtle River Park. This family-friendly resort is 0.2 mi (0.3 km) from Jamaica Beaches and 0.2 mi (0.3 km) from Turtle Beach.Relax at the full-service spa, where you can enjoy massages. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).Satisfy your appetite for lunch or dinner at the resort's restaurant, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Full breakfasts are available daily from 6 AM to 9 AM for a fee.Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 40 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

When you stay at Sandals Royal Plantation - ALL INCLUSIVE Couples Only in Ocho Rios, you'll be next to a golf course, within a 10-minute drive of Dunn's River Falls and Jamaica Beaches. This all-inclusive property is 0.1 mi (0.2 km) from Coconut Grove Shopping Village and 0.8 mi (1.4 km) from White River Reggae Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and an outdoor pool. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Le Papillion, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7:30 AM to 11:00 AM.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ocho Rios? This property has 1876 square feet (169 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies or patios. 32-inch plasma televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.

When you stay at Sky Castles in Ocho Rios, you'll be near the beach, a 2-minute drive from Jamaica Beaches and 5 minutes from Dunn's River Falls. This apartment is 0.3 mi (0.4 km) from Reggae Xplosion Museum and 0.3 mi (0.5 km) from Taj Mahal Mall.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 50 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and microwaves, and housekeeping is provided daily.