It's a hotel apartment type, in an apartment building. The cleanliness was acceptable, and the rooms had microwaves and refrigerators. There were about three rooms per floor, and one on the top floor. There was a self-service laundry room on one floor. There were FamilyMart, Maxvalue supermarkets, and drugstores nearby. We took a bus from Kokusai-dori to a nearby bus stop, then a 10-minute taxi ride, which cost 50 yuan.
The check-in experience was extremely poor! First, this is a self-check-in hotel apartment (not the one with a staffed front desk as described on Ctrip). You need a password or phone number to get your room key, but the password wasn't the booking code provided by Ctrip, and the phone number wasn't mine. We couldn't get the password from customer service, and we finally got our room key after a staff member appeared.
Second, there was no easy way to contact hotel staff. We couldn't get through to the hotel's phone number listed on Ctrip, and it seemed to only allow communication in Japanese, so even when we got through, we couldn't communicate. We needed to check out around 5 AM and wanted to store our luggage. After communicating with the staff, we agreed that they would bring it to the front desk area after they came to work, and we would pick it up in the afternoon. However, when we arrived in the afternoon, no one was there. We waited patiently for a while, but thankfully a cleaning staff member returned. The hotel staff I encountered were very welcoming, but I lacked an immediate way to contact them.
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