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A week ago, I booked a ”superior Deluxe” room with bathtub, for our 8th couple Anniversary, as I wanted to treat my wife for this occasion. As she was around and I couldn't speak, I immediately confirmed by e-mail, requesting (with a supplement) some flowers and chocolates. First my request was denied for ”short notice” ! Like you need over 2 days to pick a flew flowers and buy some chocolates... Upon arrival, we had to pay the total amount, 18'000 peso, in advance ! Now I understand why... The first room did not have a bathtub, so I demanded that my booking to be fulfilled ! Then we were brought to the one with a bathtub... For the whole week-end we didn't have any warm water, so no bathtub, no shower ! The room was filthy... I ate a cookie on saturday afternoon, the crumbs were still on the nightstand when we left on monday ! The room 581 ”Superior Deluxe” is totally run down, just check the pictures !!! Stains everywhere on the walls, dirty windows, loose electric wires hanging in front of windows... Cobwebs on the Shower ceiling... And the bathtub... Probably some antiques from the 19th century when you see this piece of work (pictures to prove...). If you like geology, you will enjoy that room, as you also havbe a wonderful ”fault line” going across the room ! Now the restaurant... Many dishes are ”unavailable” even simple hashbrowns !!! What's left is totally overpriced and the crew prefers to sit and make jokes about the customers (bad luck, my wife is pinay and understood the whole lot...) ! So all in all ? A week-end in Hell at the price of a very good hotel in Manila... Just stay away !

This hotel was simple but cute, with small but attractive rooms. The beds were very comfortable. Rooms with a balcony are better as those without feel a bit stuffy. The pool is not as big as the photo makes it look. There is no restaurant so they gave us breakfast vouchers at a small restaurant next door. The food here was all right but repetitive over a few days. The hotel is within walking distance to some good restaurants so this was an advantage. I liked the quietness of the location.

I am currently staying at Palm Tree resort and will be departing tomorrow. I have been a guest here about 6/7 times since they opened and I have never failed to be impressed with the friendliness and helpfulness of the staff, the service and the food. I have also stayed at several other local hotels but always return to Palm Tree. The restaurant serves really good food and the Sunday traditional roast is first rate. The room I am in (203) has a comfortable king size bed, patio doors leading onto a patio that overlooks the small swimming and paddling pool below, and ice cold air con. Wi-Fi for the most part was good but occasionally was slow or would drop off. I did ask reception once if they could reboot their system, which they did and within about 5-minutes it was back on. The location is perfect, straight onto the beach at the rear and in the centre of the Barretto from the main exit. There is some building work being undertaken currently but this is at the front, near the main entrance and is almost complete (even the builders were very friendly, always a ”good morning” or ”hello” greeting). Overall a very enjoyable stay.

The resort is right on the beach. The pool is a little small but the bar is right next to it. Staff are very friendly and helpful. My room was rundown though. Shower was weak and the drain was blocked. Bed sheets were clean. Would recommend if you're travelling on the cheap

We really had fun for our day tour experience here in this place, all of the staff was accommodating and the day tour fee was reasonable. Rest assured will go back here again for us to stay away from the city (that is so busy) Fee was 500php and 300php consumable at the pool bar. It means you pay only 200php for their amenities and beach-front area. Thank you so much for the experience, see you soon 🤍☀️

The room was very comfortable and the service was great

Basic but good

Location is good and budget friendly but other than that there is nothing nice about this hotel. No bottled water, no toiletries and no towels provided. We requested 2 towels and they provided us with a fee. Upon checkout they mentioned that there should be 4 towels, 2 that should have been in the room as complimentary and the 2 that we requested. Housekeeper confirmed he definitely placed 2 towels in the room but there weren't any. Towels looks like rags by the way. They let me go and didnt charge for the ”missing” rags aka towels but asked me to pay P100 for the supposedly additional towels. Which I later realised I shouldn't have paid since there should have been 2 complimentary towels in the first place which they missed to put in the room. The smell on the elevator is bad even in the room. Floor feels sticky and we saw a cockroach crawling around. Corridors are dark and some tiles were dislodged and uneven, we tripped a few times. Toilet bowl does not have a seat cover. Too bad I didn't take pictures. Better stay somewhere else. I should have read reviews from Tripadvisor and booked somewhere else. I relied on Agoda reviews which showed only the positive reviews hence ended up booking in this hotel.

On checking in for 3 days I paid for my room cash up front and was shown my room. A few hours later received a text to say the room I was given was more expensive and I could either pay the difference or leave. After an argument I opted to pay the diff. but despite all the credit card signs on the counter the receptionist could not accept my card as she did not know how to operate the machine. I could not connect to the internet and was told if I looked on my key tag the password was there. However they soon discovered they had put the wrong password on my key. That night I found the new bedside lamp did not work, nor could I open the safe which was locked. The website stated tea and coffee were provided in the room, there was none, it also mentioned a bed cover or duvet, yet my bed had a single thin sheet. the bar fridge had a list of drink prices taped to the door, but was empty. The glass window was smashed and the broken glass held together with sticky tape (Picture provided !) On leaving I was told I did not need to pay the difference on the room !!