Mavruka Hotel

The rooms are spacious with comfortable beds, powerful hot showers, and balconies with lovely mountain views. The property maintains cleanliness through daily cleaning services, ensuring a fresh and tidy environment.

Just spent a week at this hotel. Got to say excellent cleanliness absolutely spotless. Made to feel very welcome. Before our stay we booked for half board. When we arrived we were the only couple having evening meals. The food was wonderful and staff were beyond reproach. They were outstanding and couldn’t do enough for you. A shout out to all the bar staff they were fabulous. Fantastic group of guys. Definitely recommend this hotel it has been exemplary. Location of hotel 30 secs from the main ***** with beach less than a five minute walk. Would happily stay here again. Highly recommended you couldn’t ask for better service. Jason and Jules Banks

This is an honest account of my stay at the Mavruka Hotel. I've been visiting Oludeniz for the past 15 years and have stayed in various hotels ranging from 2 to 5 stars, all of which have been wonderful—until this year. Unfortunately, this hotel has been the worst by far. The only positives are its proximity to the beach and a decent swimming pool. Beyond that, my experience at this hotel, especially with my children, was terrible. On our first day, a piece of the marble slab from the bathroom sink fell off. When I returned to the room and noticed this, I immediately reported it to reception. Instead of addressing the issue, I was accused of causing the damage, even though I had just walked into the room. The receptionist insisted that I pay for the damages, leading me to involve Jet2, who handled the situation brilliantly. Being accused of something I didn’t do was extremely stressful. The hotel staff were generally Miserable and tired, looking which created a negative atmosphere. The owner's daughter, in particular, was very rude and unwelcoming, constantly shouting at the staff. We witnessed her screaming at another guest for taking five towels, even threatening to cancel his reservation despite his full payment. Her behavior was shocking, she was swearing and screaming so loud we heard from our room which was on the top floor; we also had a bad encounter with her. After my daughter fell off the bed and hurt herself, my son went to ask for some ice, only to be refused because the bar needed it for drinks. Despite explaining that it was a head injury, our request was still ignored. When I went down to speak with the barman myself, he showed no concern for my daughter's injury. The owner's daughter found the situation amusing and even laughed in my face when I asked for ice. She refused to provide her name and denied working at the hotel, despite being at the reception every morning. Fortunately, as a nurse, I knew how to care for my daughter, and being Turkish, I knew who to call in case of an emergency. However, the lack of assistance at the hotel is appalling. God forbid if you’re not Turkish or unfamiliar with the area and don’t know who to call in emergency situations as at this hotel none of the staff have first-aid training. Housekeeping only changes the bedsheets every three days, but they charge £10 each if the sheets or towels are stained, which is absurd. We stayed at the hotel for 21 nights, and our room was only cleaned five times, if that. The maids, who were overworked and underpaid, actually quit during our stay due to the treatment they received from the owner's daughter, which was very disheartening. Upon checkout, I was charged 12,500 lira even though my children had burgers and chips 3 or 4 times around the pool during our 21 nights stay, but when I opted to use my card, the charge increased to 13,500 lira. When I asked for an invoice to clarify the charges, I was refused and told that no invoice was available. This h