Olympian Bay Grand Resort

The hotel provides diverse, delicious meals, spacious rooms, and convenient amenities. Its friendly staff prioritizes guest satisfaction. Convenient location near downtown, beaches, and nightlife.

There is nothing good to say about the hotel and also nothing good about the staff. My review is long but i hope you will have time to read it, especially if you are with a baby!!! I don’t recommend this hotel at all, unless you want to ruin your vacation. First time in Greece and had such a bad experience. We are 2 adults + a 3 months old baby + 2 dogs Yorkshire and we reserved a bungalow room via booking + a crib for the baby. We arrived at 4 o’clock in the afternoon and the room was not ready. We waited 2 hours and after when they show us the room was first of all at the first floor with some really tight and long stairs and we were with a stroller and couldn’t take it upstairs and also only with 2 single beds connected and no crib for the baby because they said they don't have because are all occupied and suggested to put the baby sleep between me and my husband. I explained that the baby can fold down like that or catch and broke the hand between beds but they said that all rooms are occupied and can not do anything, even though it appears that they had rooms available. So we cancel the reservation for free because we had this possibility on booking, we book another hotel for that night and rebook again for the next day in Olympian Bay Grand Resort a room with 3 single beds so we would have a bed for our baby. Surprise it was when we came back the next day, that the room was only with two single beds connected. We call the reception from the room and ask why we received this when we paid for something else and where our baby will sleep and they said it will try to fix it as soon as possible and ofcourse they didn’t. I went after personally in reception and try to discuss with them and they said it will bring another extended bed and i explained that is not what i paid for… they bring in the lobby a dirty mattress and covered with a sheet and they wanted to put my baby sleep there. I tried to explain many times that this is not what i paid for, but they didn’t care! I called after booking and explained everything what happend. Booking contact the property but still they couldn’t resolve nothing with them… and i went again on reception and i start to fight with them, tell them i will call police and go to the embassy if is necessary… they continue saying that we are only two persons, like why we would need a third bed… i explained that this is what we paid for and is for the baby normally. After minutes of fighting and screaming the woman manager came out from the office, which was just behind the reception bar, and ask me to come and discuss the problem… even though she already heard and for sure she knew the issue she came out to discuss after minutes of fighting and screaming with the receptionists… I was really tired and angry because all this happened and started to cry and fight with her as well, because is not normal all this to happened in a civilized country and especially because we were with a small baby. There are no rooms with 3 b

I paid 1940Eur, 9 nights, 2 adults, 1 child in 31.08-09.09 for 4* and found an exceptionally dirty location. 1. Food: In the morning you have 4 kinds of eggs, 2 cottage cheese, 2 sausages, 3 supermarket puffs, green tomatoes, yesterday's salad leaves, 4 kinds of jam, cereals, drinks. Day after day exactly the same. Lunch and dinner bring a little more, but it is dirty and messy 2. Maintenance and cleanliness: I have attached pictures of the pool, the refrigerator with ice cream, the coffee machine, the furniture for cutlery, etc. Make your own conclusions about the total lack of respect for tourists. 3. Services: you pay on the spot for the children's playground and for drinking water. 4. The state of the hotel:. You see outdated furniture, damaged walls everywhere. We also had 2 days of rain. Being accommodated in the bungalow, we saw water seeping into the walls and the terrace of the restaurant (correctly called the canteen), which was covered, flooded instantly, the roof was probably for the purpose of a sunshade. As long as it rained, at mealtimes, people were standing and waiting for seats to be freed, crowded, etc. 4. Staff: There is an acute lack of employees, they are smiling and kind, but they don't make faces. 5. Location: It is close to the sea, 5 min, but part of the circuits pass by showers and taps meant to wash you of sand, but they, being without drainage, with puddles, make everyone carry mud to the hotel and swimming pools . About 25% of the green area represents a better maintained garden, clean furniture, but guess what? You do NOT have access to this fenced area - it is for people with red wristbands (probably super all inclusive), see the stupidity in several places. Conclusion: It was a blast. We do not recommend taking all inclusive and/or long term in this hotel. Excluded income with children for reasons of hygiene. Be careful when you get a bungalow, behind the rows of bungalows there is a road with quite a lot of traffic, you won't sleep with the window open there, there are no screens for moskitos.