"Hotel was so good and breakfast was so great. Also location is very easy"

"This Chapel Hill hotel could be great. The staff are so friendly, but... I have been here two times and BOTH times there was a false and obnoxious fire alarm in the middle of the night that gives no helpful instructions. The highlight was spending 4:00 am - almost 5:00 am in the cold parking lot with a hundred other poor patrons in pajamas, making the best of it, saying things like "at least it's not raining." This most recent stay the elevator alarm also went off after I got stuck in it and could not get anyone to answer the elevator phone. The rest of the stay I tried to avoid the elevator, but that made it hard to find my room, because the signage is so lacking. Even the way the route to parking seems designed to confuse people. Also the pool and spa water were absolutely disgusting with oil, so unclean and unsupervised. Nowhere close to the serenity of other Courtyard Marriott pool areas. For no reason the harshest overhead lights are on there no matter what time of night. Instead of feeling luxuriant, the guest ends ups feeling like a fool. And the breakfast is completely inedible. Coffee so bitter even with cream I couldn't get down more than a sip. Desiccated, seemed like freeze dried and then microwaved scrambled "eggs" and horrible cold bacon and undercooked potatoes for way too much money served up in styrofoam. The entire stay was a disaster of indifference by management to anything important to guests."

"5 Star Pl. through and through"

"My son said it was very good"

"This stay experience is perfect, must give five stars praise! The overall atmosphere of the hotel is elegant and warm, full of history and southern style, and it feels very relaxing from the moment you step into the lobby. The rooms are clean and tidy, the layout is exquisite, the bedding is comfortable, and people sleep well. The details are also done very well, such as high quality toiletries, soft lighting, very intimate. The service is impeccable, the staff is warm and professional, from the front desk to the room service, people feel at home, any needs can be quickly helped. The location of the hotel is also very good, the surrounding environment is quiet and beautiful, and it is convenient to travel. Overall, this is a very pleasant stay experience, whether it is a business trip or a leisure vacation is very recommended. I will definitely choose here next time! 🌟🌟🌟🌟🌟"

"The hotel is what I expected. Good value for the money"

"It has a good balcony in my room"

"Everything was good except no refridgerator!! I've never been to a hotel with no fridge at all. A small one in the room would be great."

"Excellent value. We only stayed one night, but between the exceptional price and good proximity to downtown, we are glad that we stayed here."