Royalton Negril Resort

Staff was Amazing! Up on arrival, we checked into our room, as soon as we opened the door it smelled like mold. I quickly returned to the front desk to advise them of the issue. The front desk receptionist stated that is was nothing that could be done and they did not have any other rooms that I could be moved to, I requested to speak with a manager. The manager apologized for the the issue and worked to get another room, she explained that it would take a minute. I told her that I would grab some food and come back. She came to the restaurant to let me know that she locate a up-graded room, she was very apologetic. I went to my new room, it smelled like mold as well, not as bad as the first one. For the duration of the trip we tried as much as possible to stay out of room, since my spouse was waking up headaches.

Ricardo and Oshane were attentive and accommodating. Our suite was phenomenal and lives up to the Uber luxury designation.

I booked this reservation for my daughter and I want to say a wonderful thank you for Tameika from reservations. Not to mention Talecia from Guest Services with her exceptional customer service, she went above and beyond to make sure this was an extraordinary experience for my daughters 18th birthday. She was there with me every step of the way thank you so much Royalton team and I will definitely be sending alot more people your way

I had a wonderful experience during my stay. The hotel looks just like the pictures—beautiful, clean, and well-kept. But what truly made the stay special was the staff. Everyone I interacted with was incredibly kind, friendly, and helpful. Their warm hospitality really stood out and made me feel welcome from start to finish. It was a great stay overall, and I genuinely appreciated the service.

We loved everything about Royalton Negril. The beach was breathtaking and the Diamond Club swim out room was amazing!!

What was unique about this property, was their accommodations for people with disabilities. My aunt was able to utilize the beach because of their floatable lawn chair. This was my first time seeing one, and I was quite impressed. This chair makes it possible for her to enjoy the beach. Also, the golf car was available each time she needed to leave her room to go another section of the property. Without these two mode of transportations, she would been stationary.. Thank you Royalton for making her stay enjoyable.