Verified traveler
October 3, 2023
Hotel is renovated and rooms are very nice. A somewhat older gentlemen was at the front desk, he was very dry and rude to everyone, I think he was overwhelmed. They did not have a room ready when we tried to check in earlier, so we went to our event and returned at 10:00 pm for check in, and they did not have the 2 beds rooms we booked available, we all had to share a king size bed.
Next day when checking out same older gentlemen did not even look at me when I informed him we were checking out, I did not receive a copy or anything.