Crowne Plaza ORLANDO-DOWNTOWN by IHG

Good location

I had an excellent stay at this hotel. The property was clean, comfortable, and beautifully updated, with modern technology integrated throughout the common areas. My room was spacious, quiet, and offered a wonderful view of the lake, making it the perfect place to relax after a busy day. What truly elevated the experience was the staff. Every employee I encountered was cheerful, welcoming, and genuinely helpful. The attention to detail was evident in the high-quality amenities, from the toiletries to the coffee provided in the room. Overall, the hotel delivered a first-class experience, and I would gladly stay here again.

All staff were amazingly friendly and very helpful. Always greeted when you entered lobby or dining area. Valet staff always greeted you as you came and went from hotel. Housekeeping was always fast to respond to any needs we had. Pool & Hot tub were both relaxing and enjoyable area to be in. Exercise room was clean and well equipped with stair steppers, treadmills, hand weights & bench’s as well as other items for exercising. Centrally located to many stores & restaurants in the area. I would recommend!

I absolutely loved the roll in shower! Because I am limited in my mobility it really helped to have a place where I could shower and still feel comfortable.

Location, location, location. My reason for staying there was because I was attending a function at the banquet hall and decided to stay the night. The banquet area was nice and clean. The sound equipment worked fine, the staff was excellent and they did not rush you. We all had a wonderful and relaxing atmosphere.I love that the property was located in a nice area and still not too loud, even though it was right next to I-4. It was minutes from Lake Eola, which we went and spent the afternoon at the park and enjoyed food, entertainment and quiet moments. The room was spacious for 2 people, the lobby area was clean and the breakfast was very good with plenty of options and the serving staff was excellent and very accommodating. I would definitely recommend this hotel and I would stay there again in the future.

Crowne Plaza Orlando is conveniently located, but its position directly along the freeway means that rooms facing the highway can be noticeably noisy at night, which significantly affects the quality of rest. While the hotel offers all the expected amenities, the overall feel is dated. The renovations appear to have been done piecemeal over the years rather than as part of a cohesive vision, resulting in a jarring mix of design eras — seventies, eighties, and early two-thousands aesthetics coexisting without harmony or unity. The property lacks the polished, consistent identity one expects from the Crowne Plaza brand. A full, top-to-bottom renovation is long overdue. With the right investment and a unified design concept, this hotel has the potential to once again meet the standards that Crowne Plaza guests have come to expect.