The Point by Edge

The Indian Man who runs this place is a womanizing control freak that does violating things to guests! He bullied his way into our room on the 2nd day of our reservation. Add insult to injury the only ones in our room was my children… why did that man think it was appropriate to push his way sinto our room with 13 teen in it? We are not clear… he is way out of line and someone needs to Fire this man immediately! Had we not come to the room when we did it would have more than likely become a physically harmful situation to our kids. We seen him earlier that morning harassing the room next to us at 10:58 screaming at them and recording them for not being checked out or paid up when check out time is 11! He even said he was calling the cops (he did) and banning them from ever booking… STAY FAR AWAY FROM THIS PLACE AND THAT INDIAN ESP IF YOU HAVE KIDS

Very clean, spacious room with microwave, toaster, fridge, hair dryer and iron. The only drawback is there are no shops nearby. We needed to hire Uber every time when we went out. The closest Walgreens is at least 15 minutes on foot.

I am very disappointed with my recent stay. This property is listed as a 4-star hotel on *******, but my experience did not reflect that rating. I would strongly recommend checking reviews on Yelp before booking. Upon arrival, we were assigned a room that was clearly not cleaned properly. The floors were sticky, there was visible residue on a lamp, and the comforter had a noticeable brown stain. We reported this to the front desk and were assured by both the manager and receptionist that a replacement comforter and additional towels would be delivered while we were out at Epcot. Unfortunately, when we returned around 11 PM, nothing had been delivered, and there was no staff available at the front desk to assist us. As a result, we had to sleep using only the sheets. We contacted customer service, and the items were not delivered until the following day after further follow-up. Additionally, we requested housekeeping services three times during our week-long stay, but service was provided only once. We were also promised a refund of the resort fee and a late checkout at 1 PM; however, when we followed up, those commitments were not honored. Overall, the level of service and communication was extremely disappointing. I recommend documenting the names of any staff members you speak with, as there appears to be a lack of accountability. Based on this experience, I cannot recommend this property.