Passenger01992382532
July 21, 2025
The room (a "Premium Double Sea View") was nice and breakfast was excellent. The beach and setting are lovely, as is the pool. It's a short walk round the headland to the port, where there are several restaurants. It was useful to have a fridge in the room. However... 1. We had been there before but there was no acknowledgement of this. 2. When I booked, using the hotel's own website, I asked for a sunbed on the front row. This was included in the email confirmation I received back. When we arrived, they said they hadn't got the request. 3. The "sea view" was of a brown, concrete block. See attached photo. 4. There was a bottle of water in the room when we arrived, but it was never replenished. 5. The didn't clean the room on one day. We were in the room for about half an hour during the day and had the "do not disturb" sign on, which must have been when the cleaner came. However, they obviously didn't bother to come back later to check if the room was free, 6. There was no hot water in the room in the mornings (and occasionally in the evening as well). I told reception and they sent someone up, who told us it was "impossible" for there not to be any hot water. And yet there wasn't, for the whole duration of our stay. 7. The beach is incredibly crowded. Cars are parked everywhere, including on the beach. Many are parked on the pavements. Most visitors seem to be from Serbia and Romania, which I suppose are within driving distance. 8. The hotel allocate a beach umbrella/sunbed location for the duration of your stay. They gave us one right next to the adjacent beach club, with continuous loud music. We complained and they moved us to the other side. However, they rent out the unallocated sunbeds by the day to random non-residents, so we were surrounded by huge, noisy, extended families. It wasn't very relaxing. All in all, given that we had paid well over €2,000 we expected a better experience.