The location is perfect, and the spa facilities are truly excellent. Our room faced the town/church and the sounproofing was exceptional, allowing me to sleep soundly despite the church bells ringing frequently and being located on a lower floor. The room was also spotlessly clean.
Every service person we met was exceptional, and the breakfast was outstanding with a fantastic and ample selection. The hotel also provides high-quality e-bike rentals. The staff was incredibly flexible with the rental time when possible.
A few things are important to note for future guests. The central air conditioning made our room too warm, but we were provided a fan upon request. Also, be aware that if you open the windows with no screen, the noise and mosquitoes can be a problem.
Few minor hiccups were upon our arrival. A power outage in our room delayed our access to the spa, as it took them over an hour to send someone. That was unacceptable for such a hotel and the price paid. Once we finally got to the spa, we were told they were closing.We were told by the receptionist that the spa was open 24 hours, but later found out it closes at 8 p.m except for the exercise room.This was most likely a simple language barrier.
Despite these issues, we were able to thoroughly enjoy our stay, especially since we dedicated a rainy day to using all the great amenities.
