Just Sleep Osaka Shinsaibashi

Just Sleep Osaka Shinsaibashi Reviews

Just Sleep Osaka Shinsaibashi

2 Chome-9-15 Minamisenba, Chuo Ward, Osaka City, Osaka Prefecture, 542-0081, JapanView Hotel Details
Just Sleep Osaka Shinsaibashi
Just Sleep Osaka ShinsaibashiJust Sleep Osaka ShinsaibashiJust Sleep Osaka Shinsaibashi
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Just Sleep Osaka Shinsaibashi Guest Reviews

4.4/5
Very Good
97 review
Verified reviews
Location4.3
Amenities4.1
Service4.6
Cleanliness4.4
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All reviews(97)
Positive reviews(94)
Reviews with photos/video(23)
Clean and tidy(20)
Delicious breakfast(13)
Small room size(12)
Easy to get around(10)
Convenient for shopping(9)
Friendly front desk staff(7)
Close to metro(6)
Would stay again(3)
Negative reviews(3)
Kenneth Ooi Jun Jie
Superior Twin
Stayed in Jan 2025
Family
10 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Amenities was really good with laundry, free snacks, razors, pajamas and soap all provided. Location is a bit far from the station but this results in a more quiet neighbourhood where you won’t hear much sound in the night.
Response from Property: Thank you for choosing to stay at Just Sleep Osaka Shinsaibashi during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best Regards, Ryan Lin Duty Manager, Just Sleep Osaka Shinsaibashi
アルフィア
Superior Double
Stayed in Jan 2025
Travel with friends
7 review
3.7/5
Posted on Feb 26, 2025
Not bad but the room is small and just like the name… just sleep only not more
Response from Property: Thank you for choosing to stay at Just Sleep during your recent trip. We sincerely apologize for the frustration and inconvenience that you may experience at our hotel. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each and every stay. We have immediately reviewed the issues you've mentioned and taken action to solve the problem. Please do not hesitate to reach out to us anytime if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to welcome you back in the very near future.
Guest User
Deluxe Twin
Stayed in Nov 2024
Family
1 review
3.5/5
Posted on Dec 23, 2024
The service was extremely disappointing. I informed the reception in advance that I would be leaving early and requested a breakfast box, as I had already paid for breakfast but wouldn’t have time due to my early flight. The reception initially agreed, but the next day, when I was leaving, they told me they couldn’t provide it because it was too early. This level of service is unacceptable.
Response from Property: Thank you for choosing to stay at Just Sleep Osaka Shinsai. We are deeply sorry that the front desk service did not meet your expectations during your stay. In order to confirm for you in detail, if it is convenient for you, please provide your accommodation details for your investigation. We look forward to providing each guest with more complete and comfortable accommodation quality. We also sincerely hope that you will come again and give us the best service for you. Chance. I wish you good luck and good health. Yours sincerely, Lin Junming, Duty Manager at Just Sleep Osaka Shinsaibashi Branch
Guest User
Deluxe Twin
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Very kind! Room was clean and the breakfast was delicious :) I would like to visit this hotel again!
Response from Property: Thank you for choosing to stay at Just Sleep Osaka Shinsaibashi during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best Regards, Ryan Lin Duty Manager, Just Sleep Osaka Shinsaibashi
chong
Superior Double
Stayed in Nov 2024
Solo travellers
10 review
4.5/5
Great
Posted on Jan 20, 2025
Location is super close to shopping mall and restaurants.
Response from Property: Thank you for choosing to stay at Just Sleep Osaka Shinsaibashi during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best Regards, Ryan Lin Duty Manager, Just Sleep Osaka Shinsaibashi
Guest User
Superior Double
Stayed in Jan 2024
Solo travellers
1 review
4.5/5
Great
Posted on Feb 10, 2024
Nice service attitudes and diversified foods choices in tight way
Response from Property: Thank you for choosing to stay at Just Sleep Osaka Shinsaibashi during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best Regards, Ryan Lin Duty Manager, Just Sleep Osaka Shinsaibashi
Serene
Superior Twin
Stayed in Apr 2024
Couples
9 review
5.0/5
Outstanding
Posted on May 27, 2024
As the name suggests, Just Sleep! We had the best rest there for 2 nights. Located just a 5-7 min walk away from the Shinsaibashi Station. We also had access to the drinks and snacks, which was welcoming for guests. Lovely experience!
Response from Property: Thank you for choosing to stay at Just Sleep Osaka Shinsaibashi during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best Regards, Ryan Lin Duty Manager, Just Sleep Osaka Shinsaibashi
Eduardo
Superior Double
Stayed in Mar 2024
Solo travellers
35 review
4.7/5
Amazing
Posted on Apr 7, 2024
Room and bathroom are good, hotel is new/modern, but room is extremely small. Can't even open a carry-on wheels on the floor of so small. But location is great and hotel is new
Response from Property: Thank you for choosing to stay at Just Sleep during your recent trip. We sincerely apologize for the frustration and inconvenience that you may experience at our hotel. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each and every stay. We have immediately reviewed the issues you've mentioned and taken action to solve the problem. Please do not hesitate to reach out to us anytime if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to welcome you back in the very near future. Sincerely, Ryan Lin Duty Manager, Just Sleep
Suet Ping
Superior Double
Stayed in May 2023
Family
7 review
4.0/5
Very Good
Posted on Jun 17, 2023
Good location just but need walk around 10ish from train station …. Free drink in bar but no water bottle provided inside the room … the room is so small …
Response from Property: Thank you for choosing to stay at Just Sleep during your recent trip. We sincerely apologize for the frustration and inconvenience that you may experience at our hotel. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each and every stay. We have immediately reviewed the issues you've mentioned and take action to solve the problem. Please do not hesitate to reach out to us anytime if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to welcome you back in the very nearest future.Sincerely,Ryan LinDuty Manager, Just Sleep
Guest User
Superior Double
Stayed in Nov 2023
Family
8 review
4.5/5
Great
Posted on Jan 22, 2024
The location of the hotel is very convenient for transportation and shopping. The service at the reception is highly appreciated.
Response from Property: Thank you for choosing to stay at Just Sleep Osaka Shinsaibashi during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best Regards, Ryan Lin Duty Manager, Just Sleep Osaka Shinsaibashi
Jasmin_B
Superior Double
Stayed in Mar 2023
Couples
23 review
4.0/5
Very Good
Posted on Apr 16, 2023
The Hotel is in a great location. Restaurants and shops are nearby. Dotonbori and other spots are also within walking distance. The room is quite small but very clean and totally fine for staying while exploring Osaka.
Response from Property: Thank you very much for choosing to stay at Just Sleep Osaka Shinsaibashi. Thank you for your affirmation of the service staff. We have immediately conveyed and shared it. It is a great honor for the overall quality of accommodation and the kind reception of the service team. It is deeply loved by you and your precious Opinions are the greatest motivation for us to continuously improve our service quality! We hope that the affinity of the service team can bring you a feeling of being at home, and look forward to your next visit and let us serve you again. I wish you good health Sincerely, Lin Junming, Duty Manager, Just Sleep Osaka Shinsaibashi Branch
You lin
Superior Twin
Stayed in Feb 2025
Travel with friends
2 review
4.7/5
Amazing
Posted on Mar 18, 2025
I really like the receptionist when I first arrived at the hotel. She was very enthusiastic to help me store my luggage and introduced the hotel facilities. She knew that I was not fluent in Japanese and saw that I was a tourist from Taiwan, but she didn't seem to be impatient at all. Although I didn't notice her name, I was still very happy because my trip to Japan became easy and comfortable because of her!
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Asha Huang
Superior Double
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 28, 2024
I really like the breakfast and the snacks provided in the hotel. There are many ********* people, but I just didn’t meet any ********* waiters, but the space is really small! If you have big luggage, you may want to consider a twin room.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Just Sleep Osaka Shinsaibashi. Thank you for your affirmation. We have immediately forwarded it to share. We are honored that the overall quality of the accommodation and the cordial reception of the service team have been deeply loved by you. Your valuable opinions are ours. The biggest motivation to continuously improve service quality! We hope that the affinity of the service team can make you feel at home. At the same time, we sincerely invite you to share your five-star positive accommodation experience on Google Reviews of Just Sleep Osaka Shinsaibashi Hotel, so as to recommend more travelers to know Just Sleep. We look forward to your next visit and let us serve you again. I wish you good luck and good health. Yours sincerely, Lin Junming, Duty Manager at Just Sleep Osaka Shinsaibashi Branch
LIM LAM
Superior Twin
Stayed in Sep 2024
Couples
3 review
4.0/5
Very Good
Posted on Oct 25, 2024
The room has enough space and can be opened for 1-2 people Overall clean and tidy The location is also convenient, about 5-10 minutes away from the station/Shinsaibashi There is no bottled water provided, but you can fill it at the water machine in the restaurant downstairs. Personally, I still prefer bottled water. In addition, the switch position is not ideal There's no room for an adapter either A hotel in a tourist hotspot location Suggestion to improve this problem
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Response from Property: Thank you for choosing to stay at Just Sleep Osaka Shinsai. We are deeply sorry that the comfort of the room did not meet your expectations during your stay. We look forward to providing each distinguished guest with more complete and comfortable accommodation quality, and we sincerely hope that you will come again and give us the opportunity to serve you. I wish you good luck and good health. Yours sincerely, Lin Junming, Duty Manager at Just Sleep Osaka Shinsaibashi Branch
Karen Chen
Superior Twin
Stayed in Sep 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 8, 2024
The hotel is in a good location and the service staff is very friendly. However, the room is very small and the toilet is also very small. It feels a bit oppressive when taking a shower. It's very convenient to walk to Shinsaibashi. The bed was also very good to sleep on.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Just Sleep Osaka Shinsai. We look forward to providing every guest with more complete and comfortable accommodation quality. We also sincerely hope that you will come again and give us the opportunity to serve you. I wish you good luck and good health. Yours sincerely, Lin Junming, Duty Manager at Just Sleep Osaka Shinsaibashi Branch