1 Chome-1-3 Shioji, Nishinari Ward, Osaka City, Osaka Prefecture, 557-0052, JapanView Hotel Details
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The Peak Tengachaya Guest Reviews
4.2/5
Very Good
15 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.1
Cleanliness4.3
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All reviews(15)
Positive reviews(14)
Reviews with photos/video(1)
Awesome rooms(5)
Large rooms(4)
Negative reviews(1)
CCL30
Tengachaya A
Stayed in May 2024
Solo travellers
6 review
4.0/5
Very Good
Posted on May 27, 2024
Not bad , location is great . Direct train station from airport
Response from Property: hank you for your support. If you have any other requests or suggestions, please feel free to let us know.. We will do our best to improve service, next time will bring you an extraordinary experience. look forward to your next visit. Please feel free to contact us for more information, and we will offer you additional discounts.have a nice day !
Guest User
Tengachaya A
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 24, 2024
good location, big room, very nice room
Response from Property: Thank you for your support and recognition of our homestay. We look forward to providing you with a comfortable accommodation experience again in the future.look forward to your next visit. Please feel free to contact us for more information, and we will offer you additional discounts.
Ka Ho David
Tengachaya C
Stayed in May 2024
Family
2 review
4.2/5
Very Good
Posted on May 23, 2024
Will be back
Response from Property: Thank you very much for your feedback and for recognizing the environment and facilities of our guesthouse. We will do our utmost to provide better amenities and services for your stay and look forward to your next visit.If you are looking for more accommodation options, we have other guesthouses under our management. Please feel free to contact us for more information, and we will offer you additional discounts.
JJ1976
Tengachaya A
Stayed in Oct 2024
Family
27 review
5.0/5
Outstanding
Posted on Oct 16, 2024
5 minutes away from Tenkachaya Station, very convenient to the airport
It takes about 8 minutes to arrive at Kishisato Station
There are large supermarkets, convenience stores, and restaurants nearby, which is very convenient
Very good location
Original TextTranslated by Google
Response from Property: Thanks for your feedback! We are pleased that you were satisfied with the facilities and environment. Tenkachaya Station is one of the most convenient stations in Osaka. Whether you are going to the bustling downtown Namba or the international airport Kansai Airport, it is the first line of arrival. The area is surrounded by very comfortable Japanese residential areas with complete living facilities. , is definitely an excellent choice for travel and accommodation. If you have other suggestions or needs, please feel free to tell us, we look forward to your visit again!
Guest User
Tengachaya A
Stayed in Nov 2024
Family
1 review
2.5/5
Posted on Nov 17, 2024
I couldn't watch the TV. I called and emailed support but got no reply. The wall clock also stopped. There was a bathrobe in the amenities but I couldn't find it. The detergent was under the sink so I was disappointed when I finally noticed it. This area is unsafe so there were biker gangs at night and they were so loud I woke up a few times.
The good thing was that the building was new and the room was clean.
The bed was nice and soft.
Original TextTranslated by Google
Response from Property: Thank you very much for your feedback. We are very sorry that you were unable to watch the TV and that we were unable to reply to your support inquiry. We also sincerely apologize for the inconvenience caused by the location of the wall clock, bathrobe, and detergent. We will improve these points as soon as possible and strive to improve our services in the future. We also deeply apologize for the inconvenience caused by the security of the area and the noise at night. On the other hand, we are very happy to receive your compliments about the newness and cleanliness of the building and the comfort of the bed. We will continue to make efforts to make our customers' stay more comfortable, so please use our service again if you have the opportunity. Thank you very much.
Guest User
Tengachaya A
Stayed in Oct 2024
Travel with friends
3 review
3.5/5
Posted on Oct 27, 2024
The room is big enough, but there is no solution for any problem from the hotel, and the bedding is not good!
Original TextTranslated by Google
Response from Property: Thanks for your feedback! Sorry to hear about the problems you encountered during your stay. We value your feedback on the quality of our bedding and ensuring our hotel staff can better assist our guests. If you have other suggestions or needs, we have our WeChat, line, email, phone and other contact information in the lobby on the first floor. You can also contact us through the Ctrip platform. We hope you will come again and we will wholeheartedly provide you with better quality products. Serve.
혜인스
Tengachaya A
Stayed in Oct 2024
Couples
9 review
4.5/5
Great
Posted on Nov 4, 2024
It was a check-in system where you receive a QR code without a human, but I had a really hard time because it didn't recognize it. Fortunately, I was able to contact a staff member and they resolved the issue right away. The room was spacious, clean, and very nice. It was also close to the subway station, so it was good👍
Original TextTranslated by Google
Response from Property: Thanks for your feedback! We're glad to hear you were satisfied with the spaciousness and cleanliness of your room, and we're sorry for the issues you encountered during the self-check-in process. Thank you for contacting us, we will continue to improve the system to ensure a smoother check-in experience in the future. Looking forward to your next visit!
Huangchenggenwang
Tengachaya B
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Very nice B&B, the furniture in the room is still new, and the management is also standardized. It is very close to Tenkachaya Station, there is a good supermarket nearby, and there are many small restaurants and izakayas, which is very convenient. The only thing I am not satisfied with is that the mattress is a little too soft
Original TextTranslated by Google
Response from Property: Thank you for your support! If you have requirements on the firmness of the mattress, you can contact us in advance and we will provide you with extra cushions. We look forward to your next visit to Japan.
Shulin
Tengachaya C
Stayed in Sep 2024
Business travellers
5 review
4.7/5
Amazing
Posted on Oct 10, 2024
The CP value is very high, the rooms and living rooms are large, and the transportation is convenient! Supermarket shopping is convenient!
Original TextTranslated by Google
Response from Property: Thank you for your review! We are glad that you were satisfied with our hotel's value for money, spacious rooms and convenient transportation. We strive to provide a comfortable environment and convenient facilities to ensure that every guest has an enjoyable stay. Looking forward to your next visit!
Guest User
Tengachaya C
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 13, 2024
First-class location, big place, new and complete facilities
Original TextTranslated by Google
Response from Property: Thank you for your stay and review. We look forward to your next visit.
Guest User
Tengachaya A
Stayed in May 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on May 20, 2024
Very close to the subway station! ! Self check-in. The room is just like the photo! Very clean. Highly recommended. If you are only going for a day or two, you can stay there. If you are staying for more than three days, you can find another place.
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation and your recognition of the B&B's environment and facilities. We will do our best to provide better facilities and services for your stay and look forward to your visit again. If you are looking forward to more accommodation options, we have other B&Bs under our umbrella. You can contact us to learn more and we will provide you with more discounts.
Parisying
Tengachaya A
Stayed in Aug 2024
Couples
2 review
4.5/5
Great
Posted on Oct 2, 2024
The room is big enough and the facilities are good
Original TextTranslated by Google
Response from Property: Thank you for your review! We're glad you were satisfied with our spacious room. We strive to provide a comfortable environment and convenient facilities to ensure that every guest has an enjoyable stay. Looking forward to your next visit!
Guest User
Tengachaya A
Stayed in Jul 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The location is okay and the room is okay.
Original TextTranslated by Google
Response from Property: Thank you for your review. We will do our best to provide the services you need and look forward to your next visit.
Anonymous User
Tengachaya A
Stayed in Sep 2024
Couples
7 review
4.5/5
Great
Posted on Sep 29, 2024
The room is big enough.
Original TextTranslated by Google
Response from Property: Thanks for your feedback! We're glad you enjoyed the space in your room. Looking forward to your next stay
Guest User
Tengachaya A
Stayed in Nov 2024
Couples
1 review
3.2/5
Posted on Dec 1, 2024
무인으로 운영되어서 호텔이용에 익숙하지 않으면 많이 힘들 수 있습니다. 그외에는 모두 괜찮았습니다
Translate
Response from Property: Dear GuestSince this is a guesthouse and operates without on-site staff, the check-in instructions have been sent to the platform. Additionally, there are contact methods available in the lobby on the first floor, so please don’t hesitate to reach out to us anytime if you have any questions. We hope our guests can understand this setup. Also, thank you for recognizing other aspects of our service!We look forward to welcoming you again!