Bakuromachi 1-9-13, Chuo Ward, Osaka City, Osaka Prefecture, 541-0059, JapanView hotel details
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Guest Reviews of Hotel Sanrriott Osaka Hommachi
8.4/10
Very good
278 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.1
Service8.3
Cleanliness8.5
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All reviews(278)
Positive reviews(253)
Reviews with photos/video(69)
Clean and tidy(67)
Easy to get around(41)
Convenient for shopping(34)
Close to metro(29)
Great value for money(19)
Small room size(18)
Many amenities(17)
Quiet & comfortable(13)
Negative reviews(25)
JeanChai3
Simple 2-bed Room
Stayed in Nov 2025
Solo traveller
10 review
10/10
Outstanding
Posted on Dec 12, 2025
You get all you need. Strategic location. If you don't mind walking a little further you can walk to Shinsaibashi shopping street. The ramen shop next to it is pretty good! The bathroom is a bit small and may be hard to turn around.
Response from Property: Thank you for your review. We’re glad to hear that you enjoyed our strategic location and found the nearby dining options convenient. We appreciate your feedback regarding the bathroom size and will keep it in mind. We hope to welcome you back to Osaka for another comfortable stay in the future.
Anonymous User
Double Room
Stayed in Oct 2025
Business traveller
2 review
8.5/10
Very good
Posted on Nov 28, 2025
All good. Only a smell at corridor on 13th floor is not that fresh.
Response from Property: Thank you for your review. We’re glad to hear that your stay was overall enjoyable. We appreciate your feedback regarding the corridor on the 13th floor and will address this to improve the freshness of the area. We hope to welcome you back to Osaka soon.
Guest User
Double Room
Stayed in Sep 2025
Business traveller
15 review
10/10
Outstanding
Posted on Oct 15, 2025
I've been here for Osaka Expo. This hotel is Very good location and many convenience shop nearby
Response from Property: Thank you for your review! We’re delighted to hear that you chose to stay with us for the Osaka Expo and that you found our location very convenient with many nearby convenience stores. We’re glad our hotel could make your visit easier and more enjoyable.We hope you had a wonderful time at the Expo and look forward to welcoming you again!
Guest User
Bunk Bed Room
Stayed in Jul 2025
Travelling with friends
2 review
6.0/10
Posted on Aug 7, 2025
Located in Osaka Honmachi, safety wasn't an issue, but the convenience factor was lacking. It's about a 7-8 minute walk to the nearest subway station. Shinsaibashi is only one stop away, or a 10-15 minute walk. While it's acceptable for shopping in areas like Shinsaibashi, if you frequently rely on public transport, you'll find yourself walking quite a bit.
The room itself was smaller than anticipated. There wasn't enough space for two people to open their suitcases simultaneously, making it feel quite cramped. The bathroom was, without a doubt, the smallest I've ever encountered in any hotel. I'd always thought Hong Kong bathrooms were tiny, but this one in Osaka was akin to a train restroom. Both using the toilet and showering were incredibly inconvenient, and the shower water was never consistently hot.
Room cleanliness was frankly very average. I'm not sure if it was because there was no window or another reason, but there was a persistent sour smell in the room upon entry. It only somewhat faded after the air conditioning had been running for a while. The smell was especially noticeable in the bathroom. The bed offered only mediocre comfort, and the sheets felt rather low quality. I'm not typically particular about hotel bedding, but this room left me feeling itchy all over, prompting me to constantly spray insect repellent.
The only redeeming quality was the hotel staff's pleasant and helpful demeanor, and they did offer luggage storage.
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Saw Fen
Twin Room With Semi Double Bed
Stayed in Nov 2025
Family
9 review
8.5/10
Very good
Posted on Jan 5, 2026
Great location
Response from Property: Thank you for your review. We’re glad you enjoyed our convenient location and hope to welcome you back to Osaka soon.
Guest User
Double Room
Stayed in Jun 2025
Business traveller
8 review
10/10
Outstanding
Posted on Jul 27, 2025
Excellent transport links, and the place is clean and tidy. Convenient shopping centers with reasonable prices.
Original textTranslated by Google
M38677****
Twin Room With Semi Double Bed
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Aug 1, 2025
I was very pleased with this hotel during my Osaka trip. It was spotless and had a very convenient location.
Original textTranslated by Google
lipinke
Twin Room With Semi Double Bed
Stayed in May 2025
Family
69 review
10/10
Outstanding
Posted on Jul 8, 2025
The room was very clean, and the hotel's location is excellent. There are three major stores nearby, and a whole row of restaurants right downstairs, making dining incredibly convenient.
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_WeChat53251****
Triple room
Stayed in May 2025
Family
14 review
10/10
Outstanding
Posted on Jul 2, 2025
The hotel offered a great variety of food. The rooms were also very clean and quiet. It's conveniently located near a subway station. I would definitely stay here again.
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Guest User
Double Room
Stayed in Oct 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Nov 26, 2025
I had an extremely well time while staying at Hotel Sanriott. Staff is very nice and helpful. Room was good enough for one person, amenities and everything else was on the level. But the one thing that stands out here is location: hotel is located in walkable distance to Dotonbori and has metro stations close to it, which helps with moving around (it took me 25 minutes to get from hotel doors to Osaka castle). I shall recommend it to anyone searching for a place to stay in Osaka.
Arigato gozaimasu!
Response from Property: Thank you very much for your wonderful review. We’re delighted to hear that you had an enjoyable stay and found our staff helpful. It’s great to know that our location made exploring Osaka convenient, from Dotonbori to Osaka Castle. We truly appreciate your recommendation and look forward to welcoming you back to Hotel Sanriott in the future. この度のご滞在、誠にありがとうございました!
Guest User
Bunk Bed Room
Stayed in Dec 2025
Travelling with friends
4 review
8.5/10
Very good
Posted on Jan 21, 2026
Decent location with good food spots in the area. Small walk for public transport.
Response from Property: Thank you for your review.We’re glad you enjoyed the dining options in the neighborhood and found the area convenient overall. We appreciate your feedback and hope to welcome you again in the future.
Guest User
Double Room
Stayed in Apr 2025
Solo traveller
18 review
9.5/10
Amazing
Posted on May 21, 2025
Location of hotel is between 2 main metro lines and walkable to dotonburi area. There are quite a number of food choices nearby as well!
6/8
Alilouist
Bunk Bed Room
Stayed in Oct 2025
Travelling with friends
6 review
9.5/10
Amazing
Posted on Jan 12, 2026
the room was pretty small, we had a bunk bed but it was enough for the two of us. and the price was reasonable.
great location
Response from Property: Thank you very much for sharing your honest feedback.We appreciate your understanding regarding the room size and are glad to hear that the bunk bed setup worked well for the two of you. We’re also happy that you felt the price was reasonable and that our location met your expectations.Your comments are very valuable to us, and we hope to have the opportunity to welcome you again on your next visit to Osaka.
Guest User
Double Room
Stayed in Sep 2025
Solo traveller
1 review
8.5/10
Very good
Posted on Dec 15, 2025
From the reception area to the room, the space were always very tight.
The staff was nice and I felt safe as a solo traveller.
For a couple nights, it is totally ok!
Response from Property: Thank you for your review. We’re glad to hear you felt safe and welcomed as a solo traveler, and that our staff made your stay comfortable. We appreciate your understanding regarding the compact spaces, and we hope to welcome you back to Osaka for another pleasant stay in the future.
AL3XITH
Double Room
Stayed in Sep 2025
Couple
2 review
7.0/10
Posted on Oct 24, 2025
Overall good but have some more procedure to chk in just like upload passport photo to email.
Response from Property: Thank you very much for your feedback and for taking the time to share your experience. We’re glad to hear that, overall, you had a good stay. We understand that some of our verification procedures, such as uploading passport photos via email, may feel a bit inconvenient. Please know these steps are required for security and legal compliance, and we truly appreciate your understanding and cooperation.