1 Chome-1-1 Nipponbashihigashi, Naniwa Ward, Osaka City, Osaka Prefecture 556-0006, JapanView hotel details
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Guest Reviews of Chuan House Kuromon
9.4/10
Amazing
670 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities9.5
Service9.4
Cleanliness9.6
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All reviews(670)
Positive reviews(660)
Reviews with photos/video(214)
Great location(253)
Many amenities(73)
Quiet & comfortable(72)
Large rooms(59)
Convenient for shopping(50)
Would stay again(43)
Luggage delivery service(22)
Awesome kitchen(22)
Negative reviews(9)
Anonymous User
Double-bed Room
Stayed in Jul 2026
Couple
3 reviews
10/10
Outstanding
Posted on Sep 5, 2026
Clean, tidy, and beautifully cozy with amazing room amenities. It was such a comfortable stay, truly my ideal accommodation. It was very quiet at night, and having a small balcony to dry clothes and enjoy the breeze was lovely. The surrounding area has convenient transportation and plenty of food options too!
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Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to us. It's a great honor for our service to get such high evaluation from you. We will continue to maintain this enthusiasm and sincerely serve our guests! Look forward to your coming again!
Guest User
Double-bed Room
Stayed in Jul 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on Aug 17, 2026
Extremely clean, a dream for anyone with OCD or a germaphobe. Self check-in was smooth, and it was quiet at night. Very convenient location for getting around. They offer free luggage storage too. Overall, a great experience, I'll definitely stay here again next time I'm in Osaka!
Original textTranslated by Google
Response from Property: Thank you for your support and patronage. Your satisfaction is our greatest motivation. Thank you for your recognition. We will continue to work hard. Please continue to support and follow us. We look forward to your next visit!
Guest User
Double-bed Room
Stayed in Jul 2026
Solo traveller
4 reviews
10/10
Outstanding
Posted on Aug 24, 2026
Extremely satisfied with this hotel, I'll definitely be back!
Original textTranslated by Google
Response from Property: Dear customer, your trust is our greatest comfort. We hope our shop can bring you a surprise and joy!
Cake0502
Double-bed Room
Stayed in May 2026
Solo traveller
18 reviews
10/10
Outstanding
Posted on Jun 12, 2026
The room was quite spacious and new, and the location was also very easy to find. It's close to Namba Station, making it convenient to get to Kuromon Market, Takashimaya, and Namba City. There's a Family Mart convenience store right downstairs, which is really handy. I'll definitely book here again next time I visit, and I highly recommend it to anyone looking to stay near Namba. It's genuinely a great place.
Original textTranslated by Google
Response from Property: Thank you for your high praise. Your satisfaction is our greatest encouragement. We are honored that our service has received such high praise from you. We will continue to maintain this enthusiasm and wholeheartedly serve our guests! We look forward to your next visit!
Xinxilanaoxia
Double-bed Room
Stayed in May 2026
Solo traveller
12 reviews
10/10
Outstanding
Posted on Jun 26, 2026
The location is decent, with a large supermarket, 7-11, FamilyMart, and plenty of vending machines nearby. The furniture and facilities are good and relatively clean. I quite like it personally. I'd probably stay here again if I get the chance.
Original textTranslated by Google
Response from Property: Thank you so much for your stay and have a pleasant trip!
peachy on the go
Double-bed Room
Stayed in Apr 2026
Family
24 reviews
10/10
Outstanding
Posted on Jun 2, 2026
great location, close to kuromon market, walking distance to dotonburi, convenience stores right opposite, i highly recommend this place! and most importantly , it is spacious enough to open 2 big luaggges, which is very rare for other hotels around the area.
Response from Property: Thank you so much for your sincere and sweet compliment, which gives us great encouragement to be better! And thank you for your detailed information regarding our apartment! We really appreciate that! Best regards!
LoveTraveler
Double-bed Room
Stayed in Apr 2026
Other
17 reviews
10/10
Outstanding
Posted on May 14, 2026
I certainly enjoy the stay and all the staffs are very attentive and kind! Hope to see you soon! keep up the good work! It was so nice to talk to you! :)
Response from Property: Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time for your trip. Your appreciation has greatly encouraged the apartment, and it is also the driving force for our progress. We will continue to be enthusiastic and strive to make every guest feel at home, and look forward to your coming again! Welcome to come back and experience again, and wish you a happy life ~
ZhanshurenxingHK416A5
Double-bed Room
Stayed in Apr 2026
Couple
13 reviews
10/10
Outstanding
Posted on Jun 2, 2026
Excellent value for money! The room is super spacious compared to typical hotels, and you can even cook your own meals with a large fridge provided. There's a Lawson convenience store right outside, and Kuromon Market is just a short walk away. Beyond the market, you'll find a subway station. One thing to note: don't come too early to drop off your luggage. You need a key to enter the hotel's main door, and this key is bundled with your room key, which is only placed in a box by the entrance at check-in time. Even if you arrive an hour or two early, you won't be able to get into the hotel. We only managed to get in and store our luggage because another guest happened to be leaving.
Original textTranslated by Google
Response from Property: Thank you for choosing our apartment. We are delighted that you had a pleasant stay. Thank you for your support and trust. Hello, we have a luggage storage area on the first floor of our apartment. You can store your luggage free of charge before check-in or after check-out. If you need to store your luggage, please contact us one day before your arrival, and we will send you the specific instructions, storage location, and main door code. Thank you for your understanding. We will continue to strive to provide you with a more comfortable and welcoming stay. We look forward to your next visit!
Cm0911
Double-bed Room
Stayed in Mar 2026
Solo traveller
3 reviews
10/10
Outstanding
Posted on Apr 22, 2026
Walking distance to multiple train stations, and some of the attractions.
Clean and quite environmentally friendly.
Response from Property: Thank you for your perfect comment. Your support and encouragement are the greatest motivation for our progress. Our apartment strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. We look forward to your coming again!
Krystle M’sia
Double-bed Room
Stayed in Mar 2026
Family
19 reviews
9.5/10
Amazing
Posted on Apr 25, 2026
Would recommend Chuan House Kuromon as it’s conveniently located near Namba station. Place is clean, easy to get amenities. There’s a Family Mart opposite the building. Super near to Kuromon Market less than 200m. We bought stuffs (Wagyu beef, scallops, prawns) to cook as a pantry was provided with utensils as well. We stayed 7 nights with no regrets.
Response from Property: Dear customers, your trust is our greatest comfort. I hope we can bring you a surprise and happiness.
Johnny Yong
Double-bed Room
Stayed in Feb 2026
Solo traveller
5 reviews
8.0/10
Very good
Posted on Mar 10, 2026
Begin first time to stay in Japan using AirB&B my experience is quite ok. It is fast and convenient to booking in and collect the apartment key. Location wise is almost very near to Namba Station. Just a small walk distances to the apartment and is easy to locate(basically just straight walk from Station).
Apartment amenities is ok and clean. Kitchen with utilities, cooking hood n hod so you can buy fresh food to cook your meal if you want to? Got washing and dryers (in the bathroom) can easily washed your clothes.
For bed wise sizes is normal but just I don’t the mattress type it too soft and no backrest(a metal bed frame). Pillow also a bit too soft I needs two to lay my head down. Overall is a nice and easy accommodation choice. Last thing location have 3 convenience stores nearby very good.
6/13
Response from Property: Thank you so much for your stay and your valuable review and feedback.Thank you for recognizing and liking our property.To meet the needs of different guests, our apartments offer pillows and beds with varying firmness. If you have any special requests, please contact us after booking to make arrangements. Additionally, if you need anything during your stay, you can contact us online at any time. Our staff is available from 9:00 AM to 6:00 PM; please feel free to contact us, and we will do our best to resolve any issues you may encounter.Thank you for your valuable review and stay. We look forward to seeing you again in the future.
Guest User
Double-bed Room
Stayed in Feb 2026
Solo traveller
4 reviews
10/10
Outstanding
Posted on Mar 14, 2026
The room was a good size and very clean, with all the necessary amenities. Customer service was very responsive. It's only about a 7-8 minute walk to Namba Station, there's a FamilyMart right across the street, and a Life supermarket less than a 10-minute walk away. The location is super convenient for both daily necessities and transportation. I'd definitely choose to stay here again next time.
Original textTranslated by Google
Response from Property: Thank you for your support and patronage. Your satisfaction is our greatest motivation. Thank you for your recognition. We will continue to work hard. Please continue to support and follow us. We look forward to your next visit!
Udara Rathnayake
Double-bed Room
Stayed in Jan 2026
Couple
5 reviews
10/10
Outstanding
Posted on Feb 23, 2026
Highly recommended this place if you’re visiting Osaka and can give 10/10. Our room is specious and all amenities are available. It also has balcony and views are also really nice for 9th Floor. Also there is convenient shops nearby and location also nice. Only downside is you need to walk 10 mins to nearby station but this place is really worth for your money.
6/12
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to us. It's a great honor for our service to get such high evaluation from you. We will continue to maintain this enthusiasm and sincerely serve our guests! Look forward to your coming again!
akuiakuiakui
Double-bed Room
Stayed in Jan 2026
Solo traveller
8 reviews
10/10
Outstanding
Posted on Mar 2, 2026
Excellent! It's right next to Kuromon Market. The location and surroundings are fantastic. There's a FamilyMart convenience store directly opposite, which is super convenient for grabbing essentials. Customer service was very responsive, and they had everything we needed.
Original textTranslated by Google
Response from Property: Thank you for your high praise. Your satisfaction is our greatest encouragement. We are honored that our service has received such high praise from you. We will continue to maintain this enthusiasm and sincerely serve our guests! We look forward to your next visit!
Guest User
Double-bed Room
Stayed in Jul 2026
Solo traveller
4 reviews
9.5/10
Amazing
Posted on Aug 20, 2026
It was pretty central, 10min walk from namba station and around 20min walk to the famous running man area. No buses close to the hotel, but things like a convenience store are right in front of the hotel.
Its self-check in and there is no reception, but stuff answered really quickly to trip.com messages!
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to us. It's a great honor for our service to get such high evaluation from you. We will continue to maintain this enthusiasm and sincerely serve our guests! Look forward to your coming again!