JStar Hotel shinsaibashi

JStar Hotel shinsaibashi Reviews

JStar Hotel shinsaibashi

1-chōme-7-18 Kawarayamachi, Chuo Ward, Osaka City, Osaka Prefecture, 542-0066, JapanView Hotel Details
JStar Hotel shinsaibashi
JStar Hotel shinsaibashiJStar Hotel shinsaibashiJStar Hotel shinsaibashi
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JStar Hotel shinsaibashi Guest Reviews

4.7/5
Amazing
33 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(33)
Positive reviews(32)
Reviews with photos/video(7)
Clean and tidy(17)
Awesome rooms(12)
Awesome stay(10)
Awesome amenities(9)
Convenient location(8)
Friendly staff(6)
Large rooms(5)
Negative reviews(1)
Guest User
Double Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 23, 2024
comfiest bed and pillow,everything was very clean too,we love the smell of the hotel and that there are brolly down at the apartment to borrow in the event that jt is raining.also supermarket,food street and plenty of food around.we will highly recommend this place to anyone whos coming to osaka.
Response from Property: We are deeply grateful for your time in leaving a review for our hotel. Your positive feedback is of utmost importance to us, as it lets us know that our services and facilities have met your expectations. We are delighted to hear about your satisfaction with our hotel, and we will continue to strive for the highest quality of service. We look forward to welcoming you back in the near future. Once again, thank you for your support and understanding.
Rokas
Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Great place to stay. Clean, lots of space and well sound proofed from other neighbours. Slight noise from the traffic outside, but it's to be expected.
Response from Property: We are deeply grateful for your time in leaving a review for our hotel. Your positive feedback is of utmost importance to us, as it lets us know that our services and facilities have met your expectations. We are delighted to hear about your satisfaction with our hotel, and we will continue to strive for the highest quality of service. We look forward to welcoming you back in the near future. Once again, thank you for your support and understanding.
Jo89
Twin Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 17, 2024
This is one of our most comfortable hotel/airbnb stay in the whole of our Japan trip. We have been to Osaka 3 times for 5-7 days stay and this is by far the best, affordable stay. Room is really clean and new. Towels are fluffy and soft. Great shower taps with micro adjustment for water temperature. Heated water comes out consistently. (Comparing with some reputable hotels), no cold water burst during shower. Awesome! separate shower and bathtub, big plus point. Washing machine function well, balcony for drying clothes. Room looks like what’s advertised and way better than expected considering the price. Big, comfortable, enough space for couples. Shampoo, conditioner, body wash are of good quality, not drying. Beds are really comfortable, comforters keep use warm enough. Pillows are not too high or hard. Curtains are not the total blackout kind, so bring eye mask if you’re a light sleeper but normal sleeper like my husband can sleep through the early morning sunrise with no issue. I slept really well even though I am a very light sleeper. Close to train station. Met the staffs on our first day and very friendly and helpful. Highly highly recommend. Would definitely stay here again when we visit!
Response from Property: We are deeply grateful for your time in leaving a review for our hotel. Your positive feedback is of utmost importance to us, as it lets us know that our services and facilities have met your expectations. We are delighted to hear about your satisfaction with our hotel, and we will continue to strive for the highest quality of service. We look forward to welcoming you back in the near future. Once again, thank you for your support and understanding.
Anonymous User
Double Room
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Mar 7, 2025
The room is very large and clean. It is about 17 minutes' walk from Shinsaibashi, which is very convenient! The subway station is about 7 minutes away, and it is also convenient to go to Umeda
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Taosuya🍑
Double Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The room is very spacious! Yes! It is spacious! In Japan, where every inch of land is valuable, it is not easy to live in a hotel with two 26-inch suitcases flat and still have room to spare! The sanitation is very clean, and the boss is very considerate to change the socket to a domestic socket that can be plugged into a triangular socket, which is really great! There are a wide variety of disposable items, including razors, cotton swabs, hair bands, cotton pads, eye masks and earplugs. The hotel also thoughtfully prepared ironing equipment on the first floor~ We booked three rooms, and they thoughtfully upgraded us to a high floor, and we can also dry clothes on the balcony.
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Response from Property: 我們非常感謝您花時間給我們的酒店留下評論。您的正面評價對我們來說非常重要，很高興聽到您對房間的寬敞度、清潔度以及各種設施感到滿意。能夠為您提供舒適的入住體驗是我們的榮幸！同時，也很高興您喜歡我們貼心的插座設計和豐富的一次性用品。希望這些小細節能為您的旅途增添便利和溫馨的感覺。您的鼓勵對我們來說非常重要，我們會繼續努力提供優質的服務，期待能夠在不久的將來再次為您服務。再次感謝您的支持，祝您一切順利！😊
AneleFung
Double Room
Stayed in Oct 2024
Family
2 review
4.5/5
Great
Posted on Nov 24, 2024
It is very convenient to get to the hotel from Kansai Airport. You only need to take the Nankai Express to Tenkachaya Station and transfer to Naga Horibashi Station. Then walk for a few minutes and you will reach the hotel. Due to traffic reasons, you will arrive at the hotel late. Customer Service The staff still responded patiently and assisted us to get to the hotel. I am very grateful to the hotel for the considerate staff🫶🏻, which made the whole trip a comfortable  experience
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Response from Property: We appreciate you taking the time to leave a review for our hotel. Your positive review is very important to us, it lets us know that our service and facilities have met your expectations. We are happy to hear that you are satisfied with our hotel and we will continue to strive to provide the best service. We look forward to welcoming you again in the near future. Thank you for your valuable advice! We will humbly accept it and try our best to improve!
Guest User
Double Room
Stayed in Oct 2024
Travel with friends
42 review
4.6/5
Great
Posted on Dec 1, 2024
A quiet hotel in a busy city with good value for money. It is very convenient to cook by yourself, but it is a pity that there are not enough tableware. There are many surprises hidden in the shopping street next door. There are many century-old shops~ I was lucky to see the red leaves🍁
Original TextTranslated by Google
Response from Property: Thank you for taking the time to leave a review for our hotel! We are very happy to hear that you are satisfied with the hotel's services and facilities, and your positive review means a lot to us. In particular, we are very pleased that you like the nearby Hikari Shopping Street. This charming Japanese shopping street indeed brings countless surprises to every guest who visits, and we are very happy that you can discover this special place😊 We have always been committed to providing high-quality service and comfortable accommodation experience, and will according to Your valuable suggestions continue to improve and improve. We look forward to welcoming you again in the near future and providing you with even more perfect service. Thank you again for your support and encouragement! 🫶🫶🫶
Anonymous User
Twin Room
Stayed in Dec 2024
Couples
12 review
5.0/5
Outstanding
Posted on Feb 20, 2025
The room of this size is quite big in Japanese hotels. It has a balcony and an induction cooker. You can cook by yourself. It has a washing machine and a microwave. It is very good.
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Response from Property: 非常感謝您花時間給我們留下寶貴的評論！您的正面評價對我們來説意義重大，它讓我們知道我們的服務和設施已經達到了您的期望。我們非常高興得知您對酒店的滿意，並且我們會繼續努力，確保每位客人都能享受到最優質的服務。再次感謝您的支持，祝您在大阪的旅行充滿愉快與美好的回憶！
Aichilajiaodetangguantou
Double Room
Stayed in Dec 2024
Travel with friends
77 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The room is spacious, well-equipped, and easy to use. The location is great, and it's convenient for eating, drinking, and having fun around.
Original TextTranslated by Google
Response from Property: We really appreciate you taking the time to leave a review for our hotel. Your positive comments are very important to us, as they let us know that our services and facilities have met your expectations. We are glad to hear that you are satisfied with our hotel and we will continue to work hard to provide the best service. We look forward to welcoming you again in the near future. Thank you for your valuable suggestions! We will accept them with an open mind and try our best to improve!
stephyfei
Double Room
Stayed in Oct 2024
Family
22 review
4.5/5
Great
Posted on Dec 2, 2024
The room is very good, well-equipped, the owner is very nice, very close to the subway station, easy to go everywhere
Original TextTranslated by Google
Response from Property: We appreciate you taking the time to leave a review for our hotel. Your positive review is very important to us! We are happy to hear that you were satisfied with the room, facilities, and service from the owner. We're also happy to know that you find our location convenient and making your travels easier. Your encouragement is very important to us and we will continue to strive to provide excellent service and look forward to serving you again in the near future. Thank you again for your support and wish you all the best! 😊
Guest User
Double Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Excellent hotel, located close to the metro. The room was clean upon check-in. There is a washing machine and a small kitchen. Very comfortable room, I recommend.
Original TextTranslated by Google
Response from Property: We are deeply grateful for your time in leaving a review for our hotel. Your positive feedback is of utmost importance to us, as it lets us know that our services and facilities have met your expectations. We are delighted to hear about your satisfaction with our hotel, and we will continue to strive for the highest quality of service. We look forward to welcoming you back in the near future. Once again, thank you for your support and understanding.
Guest User
Double Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The room is very good, very new, and fully equipped. There is also a balcony. Living here is just like a scene from a Japanese drama. I will stay here again next time I go to Osaka. Highly recommended!
Original TextTranslated by Google
Response from Property: 我們非常感謝您花時間給我們的酒店留下評論。您的正面評價對我們來說非常重要，這讓我們知道我們的服務和設施已經達到了您的期望。 我們很高興聽到您對我們的酒店的滿意度，並且我們將繼續努力提供最優質的服務。我們期待在不久的將來再次歡迎您的光臨。 也謝謝給予我們的寶貴意見! 我們定必虛心接納, 盡力改進!
Guest User
Twin Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The location is excellent, very close to the subway. The room is very new, clean, and relatively quiet. You can also cook something to eat, and there are convenience stores and supermarkets nearby. The landlady is very nice and deserves a five-star rating!
Original TextTranslated by Google
Response from Property: We are deeply grateful for your time in leaving a review for our hotel. Your positive feedback is of utmost importance to us, as it lets us know that our services and facilities have met your expectations. We are delighted to hear about your satisfaction with our hotel, and we will continue to strive for the highest quality of service. We look forward to welcoming you back in the near future. Once again, thank you for your support and understanding.
Guest User
Double Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The room is relatively large for a Japanese hotel. It is very clean and has new facilities. There is even laundry detergent, induction cooker, microwave oven and washing machine. It is suitable for couples. It is also very convenient to hang clothes on the balcony. It is also close to Shinsaibashi shopping district. I am very satisfied.
Original TextTranslated by Google
Response from Property: 我們非常感謝您花時間給我們的酒店留下評論。您的正面評價對我們來說非常重要，這讓我們知道我們的服務和設施已經達到了您的期望。 我們很高興聽到您對我們的酒店的滿意度，並且我們將繼續努力提供最優質的服務。我們期待在不久的將來再次歡迎您的光臨。 也謝謝給予我們的寶貴意見! 我們定必虛心接納, 盡力改進!
Anonymous User
Twin Room
Stayed in Jul 2024
Family
15 review
3.5/5
Posted on Aug 29, 2024
The hotel is located at Matsuyamachi Station, only two stations away from Shinsaibashi Station. The location is good. The room also has a washing machine and balcony, which can be used. But the only drawback is that the hotel arranged for us to stay in a room on the top floor. The whole room was hot and could not cool down. It was very stuffy and hot. Also, it is recommended that the hotel can put tissues, toothbrushes, etc. in the self-service area for self-pickup. It is not enough but there is no one to ask for them, which is quite troublesome.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel and providing your valuable feedback. We are glad to know that you are satisfied with the location and facilities of our hotel, especially the convenient transportation and the washing machine and balcony in the room. We are deeply sorry for the issue you mentioned about the high temperature in the top floor room. Your feedback is very important to us and we will review and work with relevant departments to ensure that the air conditioning system in the room is working well so that future guests can stay more comfortably. Regarding the suggestion for the self-service area, we actually provide spare tissues, toothbrushes and other items for guests to pick up. If there is an opportunity to serve you again in the future, please feel free to ask us and we will be happy to assist you. Regarding the contact issues, we have reported them to the platform and hope to further improve the convenience of contact. In addition, you can also join our official account so that you can contact us in a more timely manner. Thank you again for your feedback, your suggestions are of great value to us in continuously improving our service quality. Hope to serve you again and provide you with a more pleasant stay.