1 Chome-7-18 Kawarayamachi, Chuo Ward, Osaka City, Osaka Prefecture, 542-0066, JapanView Hotel Details
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Guest Reviews of JStar Hotel shinsaibashi
9.5/10
Amazing
85 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.6
Service9.3
Cleanliness9.7
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All reviews(85)
Positive reviews(83)
Reviews with photos/video(24)
Awesome rooms(33)
Awesome amenities(25)
Convenient location(18)
Large rooms(11)
Easy to get around(11)
Many amenities(10)
Close to metro(10)
Great value for money(8)
Negative reviews(2)
M628685****
Twin Room
Stayed in Oct 2025
Family
1 review
9.5/10
Amazing
Posted on Dec 3, 2025
The location is great, close to Matsuyamachi Station, which offers convenient transfers to many places. Nagahori Station is also within walking distance. There's a Life supermarket right next door with a wide variety of fresh produce. It's nice that the guesthouse provides dishes and a frying pan. However, we only received two bottles of water, so there might have been a miscommunication.
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Guest User
Twin Room
Stayed in Oct 2025
Couple
2 review
8.5/10
Very Good
Posted on Nov 28, 2025
Property is quiet and clean. Not too far from subway station. Good value and would stay again.
Guest User
Double Room
Stayed in Sep 2024
Couple
3 review
10/10
Outstanding
Posted on Oct 23, 2024
comfiest bed and pillow,everything was very clean too,we love the smell of the hotel and that there are brolly down at the apartment to borrow in the event that jt is raining.also supermarket,food street and plenty of food around.we will highly recommend this place to anyone whos coming to osaka.
Response from Property: We are deeply grateful for your time in leaving a review for our hotel. Your positive feedback is of utmost importance to us, as it lets us know that our services and facilities have met your expectations. We are delighted to hear about your satisfaction with our hotel, and we will continue to strive for the highest quality of service. We look forward to welcoming you back in the near future. Once again, thank you for your support and understanding.
HarshJain
Twin Room
Stayed in Oct 2025
Business traveller
2 review
10/10
Outstanding
Posted on Nov 15, 2025
Very comfortable and nice stay.
Response from Property: 我們非常感謝您花時間給我們的酒店留下評論。您的正面評價對我們來說非常重要,這讓我們知道我們的服務和設施已經達到了您的期望。 我們很高興聽到您對我們的酒店的滿意度,並且我們將繼續努力提供最優質的服務。我們期待在不久的將來再次歡迎您的光臨。 也謝謝給予我們的寶貴意見! 我們定必虛心接納, 盡力改進!
Guest User
Double Room
Stayed in Sep 2024
Couple
1 review
10/10
Outstanding
Posted on Nov 4, 2024
Great place to stay. Clean, lots of space and well sound proofed from other neighbours. Slight noise from the traffic outside, but it's to be expected.
Response from Property: We are deeply grateful for your time in leaving a review for our hotel. Your positive feedback is of utmost importance to us, as it lets us know that our services and facilities have met your expectations. We are delighted to hear about your satisfaction with our hotel, and we will continue to strive for the highest quality of service. We look forward to welcoming you back in the near future. Once again, thank you for your support and understanding.
Jo89
Twin Room
Stayed in Mar 2024
Couple
1 review
10/10
Outstanding
Posted on Apr 17, 2024
This is one of our most comfortable hotel/airbnb stay in the whole of our Japan trip. We have been to Osaka 3 times for 5-7 days stay and this is by far the best, affordable stay.
Room is really clean and new.
Towels are fluffy and soft.
Great shower taps with micro adjustment for water temperature. Heated water comes out consistently. (Comparing with some reputable hotels), no cold water burst during shower. Awesome!
separate shower and bathtub, big plus point.
Washing machine function well, balcony for drying clothes.
Room looks like what’s advertised and way better than expected considering the price.
Big, comfortable, enough space for couples.
Shampoo, conditioner, body wash are of good quality, not drying.
Beds are really comfortable, comforters keep use warm enough. Pillows are not too high or hard.
Curtains are not the total blackout kind, so bring eye mask if you’re a light sleeper but normal sleeper like my husband can sleep through the early morning sunrise with no issue. I slept really well even though I am a very light sleeper.
Close to train station.
Met the staffs on our first day and very friendly and helpful.
Highly highly recommend.
Would definitely stay here again when we visit!
Response from Property: We are deeply grateful for your time in leaving a review for our hotel. Your positive feedback is of utmost importance to us, as it lets us know that our services and facilities have met your expectations. We are delighted to hear about your satisfaction with our hotel, and we will continue to strive for the highest quality of service. We look forward to welcoming you back in the near future. Once again, thank you for your support and understanding.
Guest User
Double Room
Stayed in Sep 2025
Couple
2 review
7.5/10
Posted on Oct 26, 2025
Nice stay
Response from Property: We are deeply grateful for your time in leaving a review for our hotel. We look forward to welcoming you back in the near future. Once again, thank you for your support and understanding.
1500197****
Double Room
Stayed in Oct 2025
Couple
7 review
10/10
Outstanding
Posted on Nov 24, 2025
From cleanliness to facilities to size! Absolutely perfect! I regret booking so late, otherwise I could have stayed here for 5 nights in Osaka!
Highly recommend! It's not in the city center, so it's very quiet at night. The room is also very spacious; two large suitcases fit perfectly! I'll definitely stay here again next time I'm in Osaka!
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6/7
Tang King Hei
Double Room
Stayed in Sep 2025
Couple
35 review
10/10
Outstanding
Posted on Nov 19, 2025
Everything is good. The location may be a little far from Shinsaibashi, but it's not a long walk of 15 minutes. There are cooking supplies available, so you can cook if you're interested. There are also teriyaki markets nearby.
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Kianny
Twin Room
Stayed in Sep 2025
Family
1 review
8.0/10
Very Good
Posted on Oct 14, 2025
Overall, it's a good place. It's quite large for Japan and comfortable.
It's also spacious enough for a family of four.
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Response from Property: Thank you so much for your kind review! 😊 It's our honor to provide you and your family with a pleasant stay. We will continue to strive to make every guest feel at home. We look forward to welcoming you and your family again with even better service!
_WeChat20829****
Double Room
Stayed in Aug 2025
Family
5 review
10/10
Outstanding
Posted on Sep 24, 2025
The room was very clean, or rather, the entire building. They're a pretty attentive B&B. 👍 Although the street side was a bit noisy, the soundproofing on the balcony glass door was quite acceptable. The bathroom was spotless and had a small window. The toiletries were all Pola brand, which my wife highly recommends. 👍 They have basic kitchenware, so you can buy some Wagyu beef ingredients at the supermarket for simple cooking. It's really convenient and affordable. 👍 The location is a ten-minute walk from Saebashi Bridge and close to a supermarket too... Overall, it was a great stay. 👍👍👍
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Response from Property: We appreciate you taking the time to leave a review for our hotel. Your positive feedback is very important to us, as it lets us know that our service and facilities have met your expectations. We are delighted to hear that you are satisfied with our hotel, and we will continue to strive to provide the best service. We look forward to welcoming you again in the near future. Thank you for your valuable feedback! We will humbly accept it and do our best to improve!
201058****
Double Room
Stayed in Aug 2025
Business traveller
8 review
10/10
Outstanding
Posted on Sep 11, 2025
This is a very cost-effective hotel. This is my first review after staying in so many hotels. It is probably the most satisfactory hotel I have booked in all my visits to Osaka. The self-service check-in is convenient and fast. The room is clean. Most importantly, the room is spacious and has its own simple kitchen. You can buy simple ingredients downstairs to cook yourself. It is very convenient to go anywhere. It is worth recommending. I will probably always book this hotel when I go on business trips in the future. 🤗
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Response from Property: I can smell the delicious beef frying through the screen! Oh, and be sure to try the super affordable fresh ingredients from our nearby supermarket and Babai Fresh Market. We appreciate you taking the time to leave a review for our hotel. Your positive feedback is very important to us, as it lets us know that our service and facilities have met your expectations. We are delighted to hear that you are satisfied with our hotel, and we will continue to strive to provide the best service. We look forward to welcoming you back in the near future. Thank you for your valuable feedback! We will humbly accept it and do our best to improve!
Lucy mm
Twin Room
Stayed in Aug 2025
Family
14 review
9.5/10
Amazing
Posted on Sep 17, 2025
Located near Shinsaibashi, the room was very clean, with all the amenities and facilities provided, making it easy to do laundry while away from home. The refrigerator was also clean, and the microwave was convenient for heating things up, so you can even cook. It was a great experience. It was my first time traveling independently in Japan, and after comparing several options, I wasn't disappointed. The room was a little small, and the price was a bit high (I didn't realize it was a guesthouse until after booking, requiring self-check-in, and the room wasn't cleaned). Otherwise, it was pretty good! The air conditioning was already on before check-in, which was a big plus!
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6/9
Response from Property: We appreciate you taking the time to leave a review for our hotel. Your positive feedback is very important to us, as it lets us know that our service and facilities have met your expectations. We are delighted to hear that you are satisfied with our hotel, and we will continue to strive to provide the best service. We look forward to welcoming you again in the near future. Thank you for your valuable feedback! We will humbly accept it and do our best to improve!
M8320****
Twin Room
Stayed in Jul 2025
Family
8 review
10/10
Outstanding
Posted on Aug 21, 2025
Facilities: The hotel is a 16-minute walk from Saishin Bridge. The facilities are relatively new and fully self-service. The rooms are spacious. The price is reasonable. Excellent value for money in Osaka.
Cleanliness: Relatively clean, but cleaning service is not available for consecutive nights.
Ambient: The hotel is a 16-minute walk from Saishin Bridge. It's also close to the subway. There are many convenience stores nearby.
Service: I added their customer service before leaving, and any questions I had were answered immediately. There is no one inside the hotel. Check-out is 10:00 AM, and check-in is 3:00 PM. A password is required for check-in.
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6/7
Response from Property: We appreciate you taking the time to leave a review for our hotel. Your positive feedback is very important to us, as it lets us know that our service and facilities have met your expectations. We are delighted to hear that you are satisfied with our hotel, and we will continue to strive to provide the best service. We look forward to welcoming you again in the near future. Thank you for your valuable feedback! We will humbly accept it and do our best to improve!
Anton_Fedorov
Double Room
Stayed in Jul 2025
Couple
5 review
9.5/10
Amazing
Posted on Aug 21, 2025
It's a great hotel, and I'm very pleased that the staff speaks good English. There's a separate smoking room. I recommend booking rooms above the 13th floor for a good view of Tokyo.
But keep in mind that this is central Tokyo, so there are certainly a lot of teenagers and a vibrant nightlife. Every morning, they start cleaning the streets of the insane amount of trash.
As for the hotel itself: the standard room has everything you need; it's small but well-maintained. The bathroom and shower are good.
Original textTranslated by Google
Response from Property: We are deeply grateful for your time in leaving a review for our hotel. Your positive feedback is of utmost importance to us, as it lets us know that our services and facilities have met your expectations. We are delighted to hear about your satisfaction with our hotel, and we will continue to strive for the highest quality of service. We look forward to welcoming you back in the near future. Once again, thank you for your support and understanding.