Namba Sennichimae 2-10, Chuo Ward, Osaka City, Osaka Prefecture 542-0075, JapanView hotel details
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Guest Reviews of Welina Hotel Premier Osaka Namba
8.6/10
Very good
1028 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.1
Service8.4
Cleanliness8.5
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All reviews(1028)
Positive reviews(960)
Reviews with photos/video(273)
Easy to get around(109)
Small room size(85)
Great value for money(74)
Convenient for shopping(68)
Stayed multiple times(22)
Luggage delivery service(21)
Nice bathtub(18)
Close to airport(17)
Negative reviews(68)
Anonymous User
Twin Room For One Person
Stayed in Jul 2026
Solo traveller
8 reviews
10/10
Outstanding
Posted on Aug 27, 2026
Great location close to multiple train stations, extremely clean and friendly staff; free to leave luggage before checkin
Response from Property: Thank you very much for staying with us and for sharing your wonderful review.We are delighted to hear that you enjoyed our convenient location near multiple stations, as well as the cleanliness and the friendliness of our staff. We are also glad that our complimentary pre-check-in luggage storage was helpful for your trip.We will continue working hard to provide comfortable stays for all our guests. We look forward to welcoming you back on your next visit! Welina Hotel uemura
Siti Atiqa
Twin Room For One Person
Stayed in Aug 2026
Solo traveller
3 reviews
10/10
Outstanding
Posted on Sep 6, 2026
Close to all best places in Osaka. Close to station as well. Great for muslim travellers.
Response from Property: Thank you very much for your kind review!We are delighted to hear that you enjoyed our convenient location, close to Osaka’s major sightseeing spots and train stations. We truly appreciate your recommendation to fellow travelers.We will continue to do our best to provide a comfortable stay and excellent service for all our guests.We sincerely look forward to welcoming you again on your next visit to Osaka! Welina Hotel Premier uemura
Julie Libiano
Twin Room For One Person
Stayed in Jul 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Aug 18, 2026
I really enjoyed staying at this hotel the interior is so nice staff is nice and I slept really good
Response from Property: Thank you very much for staying with us.We are delighted to hear that you had a comfortable stay. We truly appreciate your kind words regarding our interior décor and the service provided by our staff. It is also wonderful to know that you were able to get some good rest.We remain committed to providing even better service and ensuring a pleasant experience for all our guests.We hope you will choose to stay with us again when you visit Osaka. Our entire team looks forward to welcoming you back.Welina Hotel Premier Osaka Namba Miwa
Guest User
Twin Room For One Person
Stayed in Jun 2026
Travelling with friends
9 reviews
10/10
Outstanding
Posted on Jul 28, 2026
Welina Hotel is within walking distance of Namba, with plenty of restaurants, shopping, and convenience stores nearby. Lawson is right next door, making it easy to grab food or anything you need.
Rooms are not cleaned daily, but fresh towels are delivered to your door every morning. Simply place your used towels and garbage in the provided bag and leave it outside.
Staff are very strict about the official check-in and check-out times, so don’t expect an early check-in or late check-out.
Response from Property: Thank you very much for choosing Welina Hotel Premier Osaka Namba and for taking the time to share your detailed feedback.We are delighted to hear that you enjoyed our convenient location, with easy access to Namba, nearby restaurants, shopping areas, convenience stores, and the Lawson store next to the hotel. We are also pleased that our daily fresh towel service added to your comfort during your stay.Thank you as well for your comments regarding our housekeeping service and check-in/check-out times. Our check-in and check-out schedule is designed to ensure that every guest receives a clean and well-prepared room. We appreciate your understanding, and whenever room availability allows, we will do our best to accommodate early check-in or late check-out requests.We truly appreciate your valuable feedback and hope to have the pleasure of welcoming you back to Welina Hotel Premier Osaka Namba on your next visit to Osaka.Welina Hotel Premier Osaka Namba Trang
Ruth Martii
Twin Room For One Person
Stayed in Jun 2026
Solo traveller
4 reviews
9.5/10
Amazing
Posted on Aug 4, 2026
Is a beautiful place and near the main attractions, subway and basically near tours meeting points.
Response from Property: Thank you very much for sharing such a wonderful review.We are delighted to hear that you enjoyed our beautiful location and appreciated the convenient access to major tourist attractions, the subway station, and tour meeting points. Knowing that your stay was convenient and comfortable brings us great joy.Our entire staff looks forward to welcoming you back in the future.Welina Hotel Premier Osaka Namba Miwa
Guest User
Twin Room For One Person
Stayed in Jun 2026
Solo traveller
9 reviews
8.0/10
Very good
Posted on Aug 21, 2026
I stayed for a week, and the overall experience was pretty good.
The room wasn't very big, and the bathroom was decent, but the overall lighting in the room was a bit yellow and dim. During my stay, I developed some red rashes on my back, and I suspect it might have been related to dust or the environment. However, I didn't report it to the hotel staff at the time, so the exact cause remains uncertain.
The hotel only has two washing machines, and you need to buy laundry detergent at the front desk, which isn't very convenient. After 60 minutes, my clothes weren't completely dry after washing, so that experience was a bit subpar.
The hotel lobby is very grand and beautiful, and the common areas are quite nice. Additionally, the hotel helped us send our luggage to Kyoto, which was a thoughtful and very helpful service.
The location is one of the hotel's biggest advantages. It's very close to Shinsaibashi and Kuromon Market, and there are many izakayas on the surrounding streets, making it very convenient for dining out in the evening. There's a convenience store right next door, and it's only a 2-minute walk to Fukutaro, Osaka's most famous okonomiyaki restaurant, making daily shopping very easy.
Overall, the hotel's location is excellent, the common areas are beautiful, and some aspects of the service were impressive. However, there's room for improvement regarding room lighting, laundry facilities, and hygiene.
Original textTranslated by Google
Response from Property: Thank you so much for your full week-long stay at our hotel and for sharing such detailed feedback. We are delighted to hear of your positive feedback on our convenient location, the ambiance of the lobby and public areas, and the condition of your guest rooms and bathrooms. Furthermore, we are greatly encouraged by the fact that our luggage delivery service to Kyoto saved you time and effort. At the same time, we sincerely apologize for any inconvenience or trouble we may have caused you regarding our laundry facilities and cleanliness standards. We value your feedback and promise to ensure more thorough cleaning and inspection of guest rooms in the future. We will also take your feedback on the laundry facilities into account to improve our future services. We will continue to strive to enhance the quality of our hotel, ensuring that guests not only enjoy a convenient location but also a comfortable and worry-free stay. Thank you again for your valuable feedback, and we look forward to hosting you again when you visit Osaka. Miwa, Welina Hotel Premier Osaka Namba
Guest User
Twin Room For One Person
Stayed in Jun 2026
Solo traveller
170 reviews
7.5/10
Posted on Jul 10, 2026
This hotel is centrally located in Namba, surrounded by plenty of food and drink options. It's convenient for getting anywhere, and Kuromon Market is just a 5-minute walk away.
Original textTranslated by Google
Response from Property: Thank you for your kind review! We're delighted you enjoyed our central location in Namba and the convenience of the nearby restaurants, shops, and Kuromon Market. We look forward to welcoming you again on your next visit.Welina Hotel Premier Osaka Namba Hien
Guest User
Twin Room For One Person
Stayed in Jun 2026
Couple
19 reviews
10/10
Outstanding
Posted on Jul 5, 2026
This stay completely exceeded my expectations, I have to give it a big shout-out!
1. **Cleanliness:** The room cleaning was exceptionally thorough. The tabletops and bathroom corners were spotless, there were no strange odors, and the toiletries were complete and clean. It made me feel very comfortable.
2. **Service:** The front desk staff were warm and considerate, proactively informing me about local attractions and dining routes. The cleaning staff were prompt with their service, and the entire team was attentive without being intrusive.
3. **Facilities & Environment:** The room was spacious with great natural light. There was plenty of hot water, and the air conditioning, TV, and other amenities worked perfectly. The hotel overall was quiet and not noisy, ensuring a top-notch quality of rest.
4. **Location & Value for Money:** The location is superb, close to shopping districts and transportation hubs, saving a lot of travel time. The price was affordable, and the overall amenities far surpassed other hotels in the same price range.
It's suitable for both business trips and leisure travel. I've already recommended it to friends, and it'll be my first choice for my next trip!
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at our hotel and for sharing such a heartwarming review. Our entire team was delighted to read your message, especially knowing that your stay "exceeded expectations." Knowing that you were satisfied with the cleanliness and facilities of your room and enjoyed a comfortable stay is a great encouragement to our housekeeping team. We also sincerely appreciate your positive feedback on the front desk service and our recommendations for local sightseeing and dining. We are also pleased to know that you were satisfied with the room facilities, the tranquil atmosphere, the hotel's location, and the overall value for money. We are honored and delighted that you would recommend us to your friends and make us your first choice for future travels. We will continue to strive to improve the quality of our services and facilities to ensure that every guest enjoys a comfortable and worry-free stay. We look forward to welcoming you back in the near future. Welina Hotel Premier Osaka Namba
Guest User
Twin Room For Two Persons
Stayed in May 2026
Family
1 reviews
9.5/10
Amazing
Posted on Jun 20, 2026
Highly recommend to families with parents who are able to walk short distances and also people who are interested to explore Kuromon Market and Denden town.
Response from Property: Thank you very much for choosing our hotel and for your kind words.We hope you will continue to enjoy your stay, especially in conjunction with exploring Kuromon Market and Denden Town, and we will strive to provide even better service in the future.We hope you will visit us again when you come to Osaka. All of our staff look forward to welcoming you.WelinaHotelPremier Osaka Namba, Miwa
Anonymous User
Twin Room For Two Persons
Stayed in May 2026
Family
5 reviews
8.0/10
Very good
Posted on Jun 18, 2026
Location was good. Very close to market and convenience store. Service was good. Only not good are Some part of The carpet has stains and the outlet had no C- port (only USB-A)z and maybe suggest to put refillable water station at certain floor.
Response from Property: Thank you very much for staying with us and for taking the time to share your feedback.We are pleased to hear that you were satisfied with our convenient location near the market and convenience store, as well as the level of service provided by our staff.On the other hand, we sincerely apologize for the concerns you experienced regarding the carpet condition and the room facilities. Your comments about the power outlets and the lack of USB-C ports, as well as your suggestion to install a refillable water station on certain floors, are very valuable. We will certainly take them into consideration as we continue to improve our facilities and services.We truly appreciate your constructive feedback and hope to have the opportunity to welcome you again for an even more comfortable stay in the future.WelinaHotelPremier大阪なんば QUY
Kaztz
Twin Room For Two Persons
Stayed in May 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Jul 12, 2026
I recently stayed at Welina Hotel Premier Osaka Namba and had a very comfortable experience overall. The room (Twin Room for two) was clean, modern, and well-maintained. While the space is slightly compact, it was efficiently designed and had everything we needed for a pleasant stay. The beds were comfortable, and the room was quiet enough for a good night’s rest.
The location is a major highlight. It’s conveniently situated near Namba, making it easy to access shopping areas, restaurants, and public transport. Popular spots like Dotonbori are within walking distance, which made exploring Osaka very convenient.
The staff were polite and helpful throughout our stay, assisting promptly whenever needed. Check-in and check-out were smooth and hassle-free.
If there’s one small downside, it would be that the room size might feel a bit tight if you have large luggage. However, this is quite typical for city hotels in Japan and didn’t significantly affect our stay.
One thing to note is that for stays longer than three days, housekeeping does not automatically change the bedsheets, so it’s something to be aware of if you prefer more frequent linen changes.
Overall, it offers great value for money given its location, cleanliness, and service. I would definitely consider staying here again on my next trip to Osaka.
Response from Property: Thank you very much for choosing Welina Hotel Premier Osaka Namba and for taking the time to share such a detailed review of your stay.We are delighted to hear that you had a comfortable experience and that you were satisfied with the cleanliness, room facilities, and overall atmosphere of our hotel. We are also pleased that our convenient location near Namba and Dotonbori helped you enjoy exploring Osaka.Thank you as well for your kind comments regarding our staff. We always strive to provide friendly and helpful service, and we are happy to know that our assistance contributed to making your stay more pleasant.Regarding the room size and housekeeping service, we appreciate your understanding and valuable feedback. As a part of our eco-friendly approach, regular room cleaning and linen changes are not automatically provided for longer stays, but additional cleaning services and linen changes are available upon request for an additional fee. We will continue working to ensure our guests are well informed about these services.We truly appreciate your recommendation and are grateful for your kind words about our location, cleanliness, and service. We look forward to welcoming you back to Welina Hotel Premier Osaka Namba on your next visit to Osaka.Thank you again for your stay.ウェリナホテルプレミア大阪なんば Trang
Zhabeiyoudunzi
Twin Room For One Person
Stayed in May 2026
Solo traveller
10 reviews
10/10
Outstanding
Posted on Jun 9, 2026
My stay here was absolutely fantastic! The hotel's location is super convenient, making it easy to get around by taxi or explore the neighborhood. The front desk staff were incredibly warm and attentive, handling check-in efficiently and with a friendly attitude. The room itself was spacious and bright, with a simple yet elegant design. The bedding was soft and comfortable, guaranteeing a wonderfully peaceful night's sleep. Housekeeping did an excellent job; the floors, bathroom, and surfaces were spotless, and the toiletries were of good quality. The soundproofing was great, so it was really quiet at night. Breakfast offered a wide variety of delicious, home-style options. Overall, the value for money is outstanding, the facilities are well-maintained, and the attention to detail truly shines through. I'll definitely prioritize staying here again next time I'm in town, and I wholeheartedly recommend it to everyone!
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at our hotel and taking the time to share such a thoughtful review! We are all delighted and encouraged to know that you were particularly satisfied with your stay. Thank you for your high praise of the hotel's location, front desk service, room environment, and cleanliness. Providing you with a comfortable and restful sleep environment and a convenient and pleasant travel experience is our constant goal. We are also pleased that you enjoyed our breakfast and the overall maintenance of our facilities. Your affirmation is our greatest support and encouragement. We will continue to maintain and improve our service quality, and we look forward to providing you with an even warmer and more thoughtful stay when you visit our area again. We sincerely look forward to your next visit! ウェリナホテレミア大阪なんばSANJEEB
peachy on the go
Twin Room For Two Persons
Stayed in May 2026
Family
24 reviews
5.0/10
Posted on Jun 3, 2026
the room is really small, there isnt enough space to open a single big luggage at all, the toilet is tiny as well with barely any counter space for toiletries . if you are here for a few nights, this wouldn’t be a great choice.
only advantage is its location, but for that price i don’t think it’s worth it at all.
there are better hotels around the same area which are much bigger and more comfortable. breakfast options are very limited, do not recommend paying for it as there are good eateries nearby and convenience stores just next door.
Response from Property: Thank you very much for staying at our hotel and for taking the time to share your valuable feedback.We are very happy that you appreciated our location.On the other hand, we sincerely apologize for the inconvenience caused and for not meeting your expectations regarding the size of the room, the space to spread out your suitcase, and the usability of the bathroom. We also take seriously your comments regarding the washroom facilities in the guest rooms and comfort during your stay.Furthermore, we apologize for not being able to meet your expectations regarding the breakfast offerings. We will use your comments as a reference for future service improvements and content reviews.Thank you very much for your valuable feedback. We will continue to strive to improve our hotel so that you can enjoy your stay even more comfortably.Welina HotelPremier大阪なん QUY
Shalzy World
Twin Room For Two Persons
Stayed in Apr 2026
Solo traveller
4 reviews
8.0/10
Very good
Posted on Jun 28, 2026
Great stay, near train station. Clean. However, the pillow was limited to 1 per bed and was extremely soft which prevented a comfortable sleep.
Response from Property: Thank you very much for staying at Welina Hotel Premier Osaka Namba and for taking the time to share your feedback.We are pleased to hear that you enjoyed our convenient location near the train station and found our hotel to be clean and comfortable overall.We sincerely apologize that the pillow provided was not suitable for your preference and affected the quality of your sleep. We understand how important a comfortable sleeping environment is, and we appreciate your valuable comments regarding the pillow firmness and quantity.Your feedback will be shared with our team as we continue to look for ways to improve our guests’ comfort during their stay.We hope to have the opportunity to welcome you back to Welina Hotel Premier Osaka Namba and provide you with a more pleasant experience in the future.Thank you again for your valuable feedback.Welina Hotel Premier Osaka Namba Trang
ykw96
Twin Room For Two Persons
Stayed in Apr 2026
Couple
8 reviews
9.5/10
Amazing
Posted on Jun 9, 2026
Great value for the convenience. Hotel is walking distance away from many eateries and convenience store, but quiet enough from the main hustle of Dotonbori.
Response from Property: Thank you very much for your kind review.We’re delighted to hear that you found our location convenient and enjoyed the great value of your stay. Being within walking distance to many eateries and convenience stores while still offering a quiet and relaxing environment is something we truly value.We hope to welcome you back again on your next visit!Welina HotelPremier大阪なんばSANJEEB