Henn na Hotel Express Osaka Namba Nipponbashi

I had a comfortable stay for 4 nights without any issues. The water pressure was good, and the heating worked well. Being a new building, it was very clean, and they were quick to respond to emails with feedback, which was great. My only minor complaint is that there was a lot of lint on the towels. Other than that, the location was good, and it was convenient to store my luggage.

Excellent location near two metro stations on different lines. It's very convenient to get to Nara (literally direct, no transfers needed) and Kyoto. The neighborhood itself is interesting to explore, and you can walk to Osaka Castle in less than an hour. The room was quiet day and night; the soundproofing is excellent, and the blackout curtains are great. There's enough space to open a suitcase, and you could even walk between the bed and the TV, not just on one side of the bed. Zero complaints about cleanliness – no mold or strange smells. The towels and linen were clean, and so were the floors. Towels are changed daily, and you can hang a sign on the door if you need room cleaning. The bathroom is good: a separate shower, toilet, and sink. There's plenty of space around the sink for toiletries and other items. The hairdryer is decent. As for the downsides, there's no microwave in the room, and you can't just use the one in the dining area. They only allow heating food for the hotel's own breakfast. There's a 7/11 right next to the hotel, but we don't recommend it, as it's always very busy and has a limited selection. The TV in the room is quite useless. There are only 5-10 channels with nothing interesting, no YouTube, Netflix, or general internet access. If you're really keen, you might be able to connect a laptop via HDMI. Wi-Fi also leaves much to be desired; we occasionally had to use mobile data. Perhaps we just had bad luck with our room, but if you need high-speed internet, don't rely on the hotel's Wi-Fi. Overall, we were very satisfied with the hotel and would definitely return.

Right next to Nihonbashi Station, you can take the subway directly to the airport. Shinsaibashi is just around the corner, and Kuromon Market is only one street away. The location is absolutely unbeatable. Breakfast is buffet style, but you get one small microwaveable box per person. I personally found it to be very small, and since you only get one, it wasn't enough food. 🥲🥲

Before checking in, I emailed the hotel staff asking if I could store my luggage there until my return a few days later for my stay. However, the email response didn't mention any fees. So, when we arrived at the hotel, we found out there was a significant extra daily charge. After about 20 minutes of discussion, we eventually resolved the issue by paying the fee. Once we checked in, the room felt very spacious, and the bathroom was also quite large. The TV didn't have YouTube or Netflix, but you can bring your own HDMI cable to connect devices. There was no drinking water provided in the room, but the tap water is safe to drink. Also, the hotel doesn't have a smoking room, so I saw many guests smoking on the street. The hotel's location is excellent, very close to Namba. The hotel staff were friendly.

This newly opened hotel is very clean and the soundproofing is decent. The separate wet and dry areas in the bathroom are a nice touch, and the room isn't small by Japanese standards. It offers great value for money. I'll definitely choose this place again next time I'm in Osaka.

The hotel's location is super convenient, really close to Nihonbashi, and Dotonbori is just a short walk away. The room was quite spacious. If you can snag a good deal, it's definitely worth staying here. The only downside is the unmanned front desk.