1 Chome-12-8 Sonezakishinchi, Kita Ward, Osaka City, Osaka Prefecture, 530-0002, JapanView hotel details
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Guest Reviews of Hotel Monterey le Frere Osaka
9.1/10
Great
1425 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.0
Cleanliness9.3
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All reviews(1425)
Positive reviews(1390)
Reviews with photos/video(331)
Near shopping area(194)
Easy to get around(192)
Convenient for shopping(178)
Relaxing hot springs(80)
Delicious breakfast(77)
Would stay again(30)
Friendly front desk staff(30)
Tasty coffee(11)
Negative reviews(35)
Cathy SH Lin
Run Of House (The Actual Room Type Will Be Determined Upon Arrival At The Hotel.)
Stayed in Jan 2026
Family
37 review
10/10
Outstanding
Posted on Feb 8, 2026
The location is good surrounding with lots of resturant and shops. JR stations are also nearby. I ordered goods twice from Amazon Japan delivered to hotel and the services were very good.
Response from Property: Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location surrounded by many restaurants, shops, and nearby JR stations. We are also pleased to know that your Amazon Japan deliveries arrived smoothly and that our team was able to assist you throughout your stay.It was truly a pleasure having you with us, and we look forward to welcoming you back on your next visit.Hotel Monterey Lefrereosaka Manager
Anonymous User
Standard Twin Non-Smoking
Stayed in Nov 2025
Family
20 review
10/10
Outstanding
Posted on Dec 23, 2025
Monterey Group hotels really have great taste! Definitely worth staying at!
Original textTranslated by Google
6/8
Response from Property: Thank you for staying at Hotel Montreal Ferreri, Osaka. Thank you for your high praise of our hotel. We are delighted that you had a pleasant stay at our Hotel Montreal Ferreri and look forward to your next visit. Hotel Montreal Ferreri, Osaka, Front Desk Manager
Anonymous User
Queen Room
Stayed in Sep 2025
Couple
57 review
8.0/10
Very good
Posted on Nov 16, 2025
This is a strictly non-smoking hotel, but they do have a dedicated smoking room. The location is decent, but the cleanliness was just okay, and the rooms were quite small. Be aware that prices can increase significantly during peak season.
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Ferrerio Montreal, Osaka. Thank you for sharing your experience. We are pleased that you were satisfied with the hotel's non-smoking policy and smoking rooms. We look forward to your next visit. Hotel Ferrerio Montreal, Osaka, Front Desk Manager
Haohao
Standard Twin Non-Smoking
Stayed in Aug 2025
Couple
26 review
10/10
Outstanding
Posted on Sep 12, 2025
The hotel's location is truly excellent. We chose this hotel after traveling from Kyoto to Osaka. After getting off at Osaka Station, simply follow the signs for Kitashinchi and walk in that direction. As you approach the end of the passage, you'll eventually spot Exit 43. Take the elevator up, and you'll see a drugstore. The hotel's front desk is on the 2nd floor, accessible via the alleyway to the right of the drugstore.
The hotel offers amenities like ice, coffee, a microwave, and a lounge area. They also provide a generous supply of disposable toiletries. It's conveniently located within walking distance of shopping areas. Taking the underground passage is cool and only takes about 5 minutes. Walking above ground might actually be quicker, though it can get a bit hot.
For directions to the Kansai Airport Limousine Bus: Exit the hotel, turn left onto the main road, and walk for two blocks. Then, cross the road and continue straight. After you see the Daimaru department store, turn left again. This will lead you to the bus stop for Kansai Airport. The ticket costs 1800 JPY. The location I mentioned is the initial boarding point for the bus.
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6/7
Response from Property: Thank you for staying at Hotel Monterey Le Frere Osaka. Thank you for your kind words and detailed description of our hotel's location. We highly recommend you for your high praise. We are honored to have you here. We look forward to welcoming you again. Front Desk Manager, Hotel Monterey Le Frere Osaka
Melina233
Double Room - Non-Smoking
Stayed in Jul 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 4, 2025
The location is incredibly convenient, right next to Umeda and Osaka, with several smaller train stations easily accessible. There's a convenience store right downstairs, and plenty of dining options just a short walk away.
Overall, the place was very clean, tidy, and a decent size.
The only downside was the sheer number of izakayas on the ground floor, leading to many touts or promoters trying to solicit customers.
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Monterey Le Frere Osaka. You gave us the highest rating. We enjoyed the convenient location and cleanliness of our hotel. We look forward to seeing you again! Front Desk Manager, Hotel Monterey Le Frere Osaka
Guest User
Twin Room With Extra Bed
Stayed in Jul 2025
Family
21 review
8.2/10
Very good
Posted on Aug 15, 2025
This was the last hotel we stayed at during our trip. The cleanliness was a bit lacking compared to other hotels; I noticed some dust on the tables. They do offer laundry service, but you might have to queue. The communal bathrooms were acceptable. The location was decent; it's quite convenient to walk here from Umeda by following the signs towards Kitashinchi. For a hotel in Umeda, the room was actually quite spacious.
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Monterey Le Frere Osaka. Thank you for choosing our hotel and sharing your experience. We are pleased that you were satisfied with the room space and accessibility. However, we will take note of the issues you mentioned regarding hygiene and laundry service for further improvement. We look forward to serving you again in the near future. Front Desk Manager, Hotel Monterey Le Frere Osaka
Guest User
Queen Room
Stayed in Jul 2025
Family
26 review
10/10
Outstanding
Posted on Aug 5, 2025
The location is fantastic, right in the Umeda shopping district. Getting around is easy; you can just use the underground passages directly to department stores like Daimaru and Yodobashi, which is great for avoiding the sun. The hotel also has a public bath and a laundry room, which are very convenient. There are plenty of restaurants around the hotel downstairs.
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Ferreri Montreal, Osaka. We appreciate your positive feedback on our hotel's location and facilities. We are delighted that you enjoyed the convenience of the Umeda shopping district and the services we provided. We look forward to your next visit. Hotel Ferreri Montreal, Osaka, Front Desk Manager
HuiKW
Standard Twin Non-Smoking
Stayed in Jul 2025
Travelling with friends
13 review
9.0/10
Great
Posted on Aug 21, 2025
The hotel is good and modern. Staff are polite. Spacious room and smart TV. Excellent.
Response from Property: Dear Our Valuable Guest, Thank you for your kind words regarding our modern facilities and polite staff. We are delighted to hear that you enjoyed your spacious room and the smart TV. We look forward to welcoming you back in the future.Hotel Monterey Le Frere Osaka Accommodation Manager
Marley rez
Double Room - Non-Smoking
Stayed in Dec 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 6, 2026
The facilities very good staff very friendly,the room I like quite nice and quiet can see the view..it's also got washing machine and dryer on the 2F.. easy to walk to umeda metro station abt 5-10min..
Response from Property: Thank you for your kind feedback. We’re glad you enjoyed our friendly service, quiet and comfortable room, and the convenient laundry facilities on the 2nd floor. It’s also great to hear that our location made it easy for you to reach Umeda Station.We look forward to welcoming you again.Hotel Monterey Le Frere Osaka Manager
Guest User
Standard Twin Non-Smoking
Stayed in Jun 2025
Family
21 review
7.2/10
Posted on Jul 27, 2025
The room was a good size and very clean, but the duvet felt a bit damp, and the street-facing room was noisy. Downstairs, there's a large drugstore and a Lawson convenience store, which is super convenient for shopping. It's about a 15-minute walk to the subway.
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Ferreri Montreal, Osaka. Thank you for sharing your feedback. We are pleased that you were satisfied with the cleanliness and convenient location of your room. Regarding your concerns about the damp bedding and noise, we will discuss this with the relevant department. We look forward to your next visit. Hotel Ferreri Montreal, Osaka Front Desk Manager
MeredithCh
Queen Room
Stayed in Jun 2025
Family
2 review
8.5/10
Very good
Posted on Sep 4, 2025
For my trip to Osaka, I booked a hotel near Umeda. It was actually a bit of a walk from the subway station (I'd get lost in Umeda every day!). The area around the hotel had plenty of local eateries; I tried ramen, yakiniku, and oden, and they all tasted fantastic. The room itself wasn't large, and the bathroom was quite small, but for this price point in Osaka, it offered excellent value for money.
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Response from Property: Thank you for staying at Hotel Monterey Le Frere Osaka. Thank you for sharing your experience. We look forward to serving you again in the near future. Front Desk Manager, Hotel Monterey Le Frere Osaka
lilacqlx
Double Room - Non-Smoking
Stayed in Dec 2025
Family
13 review
10/10
Outstanding
Posted on Feb 4, 2026
The hotel is conveniently located near Osaka Station, with a subway entrance just a short walk away. There's also an airport limousine bus stop nearby, making public transportation like the subway and bus very accessible. The rooms are quite spacious, clean, and well-maintained, with amenities that reflect a typical Japanese style. Next to the hotel, you'll find a Lawson convenience store, numerous izakayas, yakiniku restaurants, and other dining options. It's definitely part of the Umeda commercial district.
Original textTranslated by Google
Response from Property: 尊敬的客人非常感謝您對我們酒店位置、交通便利性以及周邊環境的肯定。您對房間的寬敞整潔與日式風格感到滿意,我們深感榮幸。我們將繼續努力,為您提供更舒適愉悦的入住體驗,期待您的再次光臨。大阪蒙特利拉弗雷爾酒店前台經理
Guest User
Standard Twin Non-Smoking
Stayed in Jun 2025
Family
8 review
10/10
Outstanding
Posted on Jul 27, 2025
Everything was great, except for the small room! The transportation is convenient too, very close to several subway stations. It's a top choice for independent travelers, and I'll recommend it to friends next time. Oh, and the food was pretty good too.
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Ferrerio Montreal, Osaka. We appreciate your positive review! We are delighted that you enjoyed the convenient location and dining options. We look forward to welcoming you back! Hotel Ferrerio Montreal, Osaka - Front Desk Manager
Anonymous User
Double Room - Non-Smoking
Stayed in Jun 2025
Family
27 review
8.7/10
Very good
Posted on Aug 4, 2025
Facilities:
✅ Has a hot spring for soaking.
❌ No facial cleanser or makeup remover. If you forget to bring your own, you'll need to go to the hot spring area to use theirs, and the elevator up and down is very slow.
Hygiene:
Clean, and tidied daily. New toiletries like toothbrushes are also provided every day.
Environment:
Decent. It's a bit far from the subway station, taking over 10 minutes to walk.
Service:
Quite good. They handled a sudden issue with my child very empathetically.
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Ferrerio Montreal, Osaka. Thank you for sharing your experience. We are delighted that you enjoyed our onsen facilities and were satisfied with the cleanliness and service. We look forward to your next visit! Hotel Ferrerio Montreal, Osaka, Front Desk Manager
Liuchengquanleyou
Queen Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 12, 2025
Right by the alley entrance, you'll find the hotel. Downstairs, there's a duty-free pharmacy that also sells snacks, which is incredibly convenient. After checking in, we got to our room, and in a nutshell: it was small but well-appointed, neat, tidy, and fully equipped – we were pretty satisfied.
Walking back to the hotel, I realized the surrounding area is surprisingly lively, right in the heart of Umeda's nightlife. We even saw Japanese political campaigners, with their neat lines, flags, posters, and banners, politely greeting us with "konbanwa" (good evening).
The hotel itself is very close to the train station, making transportation especially convenient. The facilities are excellent, clean, and well-maintained. The only downside was that our room was on a lower floor, so we occasionally heard the noise from the nightlife downstairs. I imagine those usually serious Japanese salarymen often get quite drunk at this time, letting off some steam. Besides the duty-free pharmacy, there's also a Lawson convenience store right below the hotel, which was fantastic. We made it a daily routine to stop by, buying our breakfast, milk drinks, and of course, delicious ice cream and expensive fruit there every day.
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Ferrerio Montreal, Osaka. Thank you for sharing your pleasant experience with our hotel. We are delighted that you were satisfied with the hotel's convenient location and facilities. Regarding the noise issue you mentioned, we will continue to monitor it to ensure guests can enjoy a quieter environment. We look forward to serving you again in the near future. Hotel Ferrerio Montreal, Osaka, Front Desk Manager