2 Chome-9-32 Nishishinsaibashi, Chuo, Chuo Ward, Osaka City, Osaka Prefecture 542-0086, JapanView hotel details
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Guest Reviews of Arrow Hotel in ShinsaiBashi
8.5/10
Very good
461 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.1
Service8.7
Cleanliness8.3
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All reviews(461)
Positive reviews(432)
Reviews with photos/video(130)
Delicious breakfast(120)
Convenient for shopping(21)
Close to metro(17)
Stayed multiple times(12)
Nice toiletries(8)
Average lighting(7)
Luggage delivery service(5)
Delicious buffet(4)
Negative reviews(29)
Guest User
Double Room
Stayed in Feb 2026
Couple
1 review
5.5/10
Posted on Mar 31, 2026
Hotel is a little difficult to find. Maybe can put directions on how to find hotel in map.
Air-conditioner/heater. Suggest to put instructions on how to use it in English. Had difficulty to figure out how to do right settings. Buffet breakfast was decent. No escalator from street level to first level. Need to carry luggage up a flight of steps.
Anonymous User
Single Room
Stayed in Feb 2026
Solo traveller
75 review
10/10
Outstanding
Posted on Mar 15, 2026
I think it's great! It's clean, and they even provide breakfast, which was really good. They had fruit, rice, various dishes, bread, and more. Excellent value for money, and the bed was very comfortable and clean too.
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Beesy
Twin Room
Stayed in Jan 2026
Family
12 review
9.5/10
Amazing
Posted on Feb 28, 2026
We were not able to check in early even tho we requested it upon booking. We were all tired and our baby was fussy. We were forced to go out despite lack of sleep and distract the baby for a while. Thank God the receptionist made us check in an hour early after we went back to the hotel. The breakfast was great and location was amazing! We’ll book again soon!
Guest User
Double Room
Stayed in Dec 2025
Couple
23 review
8.0/10
Very good
Posted on Jan 17, 2026
Nice hotel . Room is clean breakfast also good
Guest User
Double Room
Stayed in Feb 2026
Couple
5 review
10/10
Outstanding
Posted on Mar 16, 2026
We love staying at this hotel. Not too far walking from Namba train station (fr Kansai airport) as well as shopping area and restaurants access. The staff are friendly and accommodating plus we like the breakfast food choices they have. The room has enough space for the 2 of us (with my husband).
Robert ST LOUIS
Single Room
Stayed in Dec 2025
Solo traveller
13 review
10/10
Outstanding
Posted on Feb 27, 2026
Great location
traveldivaph
Twin Room
Stayed in Dec 2025
Family
6 review
10/10
Outstanding
Posted on Feb 12, 2026
Love this hotel! Even though its old and nothing fancy, but its very near and walkable, right next to dotonbori and other tourist attractions!
Jo Bagaipo
Twin Room
Stayed in May 2025
Family
4 review
8.0/10
Very good
Posted on Jun 19, 2025
The place is strategically located between namba and shinsaibashi station, making it easy to travel around.
The place it typically Japanese is size so perfectly understandable why it's miniscule. Breakfast is comparable to big hotels in Japan, so it's all good.
The toilet area seems newly renovated considering that the rooms are kinda old. A good 👍 thing.
Guest User
Double Room
Stayed in Nov 2025
Travelling with friends
1 review
9.5/10
Amazing
Posted on Jan 7, 2026
The room was spacious and fairly clean but a bit dusty behind the bedside table. Amenities were great and new towels and toothbrushes were provided daily along with room cleaning. The free breakfast was great with a good variety of western and japanese food including fresh fruit and vegetables. The location was good and a very short walk from nearby subway stations and the dotonbori area.
Yaniramr
Twin Room
Stayed in Feb 2026
Couple
4 review
9.5/10
Amazing
Posted on Mar 26, 2026
Everything was good , but needs the upgraded … the rooms looks old.
Guest User
Double Room
Stayed in Feb 2026
Booked for others
1 review
10/10
Outstanding
Posted on Apr 2, 2026
Everything was perfect. The hospitality was great!!
Jirawat.tspk
Double Room
Stayed in Feb 2025
Couple
2 review
7.0/10
Posted on Apr 8, 2025
If you are mainly focusing on the location, this is the right place. Room quality worth the money but our room window has a defect which wind and sound leaked in.
Anonymous User
Double Room
Stayed in Aug 2025
Solo traveller
5 review
9.0/10
Great
Posted on Oct 4, 2025
Lovely hotel but look old and feel old but its ok cause they clean every day and the soap in the shower is amazing!!
Had a great time there, the service was good, the stuff were kind and the location is amazing! You are close to every thing and in the middle but not in the middle of the chaos of shinsaibashi street
Had lots of friends that stayed at shinsaibashi and they regret that!
William bamx
Single Room
Stayed in Aug 2025
Solo traveller
7 review
7.0/10
Posted on Sep 19, 2025
The air condition was very loud and I couldn't sleep when it is on. At last I have to turn it off. The edge of the air condition air outlet has some mould. Not sure what kind of health damage it made. Hopefully not a lot.
Guest User
Twin Room
Stayed in Aug 2025
Couple
4 review
9.0/10
Great
Posted on Sep 23, 2025
The location of the hotel is good . Although a little bit old the bathroom is new & clean . Breakfast also good .