2 Chome-3-14 Tokiwamachi, Chuo Ward, Osaka City, Osaka Prefecture 540-0028, JapanView hotel details
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Guest Reviews of &AND HOSTEL HOMMACHI EAST
8.8/10
Very good
341 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.5
Service8.9
Cleanliness9.1
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All reviews(341)
Positive reviews(320)
Reviews with photos/video(81)
Easy to get around(36)
Close to metro(23)
Average sound insulation(17)
Convenient for shopping(14)
Awesome kitchen(10)
Clean bathrooms(9)
Friendly front desk staff(9)
Many dining options(5)
Negative reviews(21)
Sarahef2026
Double Room (shared Bathroom)
Stayed in Apr 2026
Couple
21 reviews
10/10
Outstanding
Posted on May 27, 2026
Lovely hostel/hotel in a good location in Osaka. Great value for the price. We originally had a room with a shared bathroom but asked to get a private bathroom and they gave us a new room! Lots of space with a desk and fridge. Really nice shared areas (lounge) and kitchen was well stocked. The electric stove can only be used by one person at a time but it usually wasn’t too busy. Close to metro/ grocery stores/ restaurants. Would recommend!
Response from Property: Thank you for staying with us and for the kind review. We’re pleased you enjoyed our Osaka location, felt you received good value, and that we could move you to a private bathroom with plenty of space, plus a desk and fridge. It’s nice to hear you also enjoyed our lounge and the well-stocked kitchen. Our team will note your feedback about stove usage, and we’ll continue to keep the kitchen accessible for all guests. We’re glad the proximity to the metro, groceries, and restaurants added to your convenience. We’d love to welcome you back on your next trip to Osaka.
Guest User
Double Room With Private Shower
Stayed in Mar 2026
Solo traveller
24 reviews
10/10
Outstanding
Posted on May 6, 2026
Nice place - I didn’t realise the toilet was seperate and outside of the room. But comfy bed and staff are super friendly and can speak good English. Great location also
Response from Property: Thank you for staying with us and for sharing your feedback. We’re glad you enjoyed the comfy bed, friendly, English-speaking staff, and our great location.
We’d love to welcome you back soon and make your stay even more comfortable.
Katia Μars
Double With Barrier Free Unit Bath
Stayed in Mar 2026
Couple
5 reviews
7.0/10
Posted on Jul 2, 2026
You have Access to 2 different Train stations and that is Great. Plus the Combini Stores !
Response from Property: Thank you very much for your kind review!
We’re delighted to hear that you enjoyed our convenient location with easy access to two train stations and nearby convenience stores. We're glad it made your stay more comfortable.
Thank you for staying with us, and we hope to welcome you again on your next visit!
shihabuzzaman
Double Room With Private Shower
Stayed in Feb 2026
Travelling with friends
5 reviews
10/10
Outstanding
Posted on Apr 9, 2026
Loved the hotel so much that we decided to extend our trip here at Osaka because of this hostel! Loved the super woke culture and staff of this hotel. Too cool
Response from Property: Thank you so much for the awesome review!
We’re thrilled you extended your trip in Osaka because of your experience with our team and culture. It means a lot to us.
If you need any help planning the rest of your stay, just let us know. We’d love to welcome you back soon!
MALA007
Double Room With Unit Bath
Stayed in Nov 2025
Travelling with friends
11 reviews
10/10
Outstanding
Posted on Jan 1, 2026
Has a flawless service. But the space was tiny a bit reflecting to Japanese culture in using space smartly
The rest was all acceptable and worthy to book
Response from Property: Thank you for your kind words about our service!
We hope you found your stay enjoyable overall and look forward to welcoming you back in the future!
Anonymous User
Double Room With Private Shower
Stayed in Apr 2026
Travelling with friends
5 reviews
9.0/10
Great
Posted on Jun 11, 2026
The room has a private bathroom and bunk beds, and it's actually a bit bigger than what's shown in the pictures. It's perfectly fine for two people. The only downside is that you can't store your luggage before check-in. It's not far from Otsuka Station.
Original textTranslated by Google
Response from Property: Thank you for choosing to stay at our hotel and for taking the time to share your experience. We are delighted to know that you were satisfied with the room, facilities, and bathroom, and thank you for mentioning that the room was more spacious than it appeared in the photos. We are also pleased that you found the hotel's location convenient, being close to Otsuka Station. Regarding luggage storage, we would like to add that we can store luggage for guests free of charge on the day of check-in and check-out. If you require this service on your next stay, please feel free to ask our staff; we would be happy to assist you. Thank you again for your valuable feedback. We look forward to welcoming you back in the future!
Guest User
Double Room (shared Bathroom)
Stayed in Sep 2025
Business traveller
24 reviews
10/10
Outstanding
Posted on Dec 17, 2025
The location is absolutely fantastic, and the room is great too. It's super convenient being on the same floor as the shared bathroom. I walked to the Shinbashi Bridge, and even though it took about half an hour, it was a nice walk and good exercise.
Original textTranslated by Google
Response from Property: Thank you for your contribution to the review and for your high praise. Thank you very much. We appreciate your satisfaction and are very pleased. I thank you for expressing your gratitude to our staff. Our goal is to further improve our service. We will continue to promote better services in the future. We sincerely look forward to your next visit.
Telisuoyan
Double Room With Private Shower
Stayed in Mar 2026
Couple
62 reviews
10/10
Outstanding
Posted on May 5, 2026
The large window in this room offers a stunning view of Osaka's nightscape, giving it a somewhat cyberpunk vibe. However, the in-room bathroom is literally just a shower; the toilet is located next to the elevator. There's only one toilet for all 8 rooms on the entire floor, which initially made me worry about queues, but I never encountered one in reality. Perhaps it was the off-peak season.
Original textTranslated by Google
Response from Property: Thank you for your stay and for sharing your review. We’re glad you enjoyed the night view and the unique atmosphere from your room. We understand that the number of toilets on the floor may be a concern, and we’re relieved to hear it was not an issue during your stay. We look forward to welcoming you again.
Guest User
Double Room (shared Bathroom)
Stayed in Mar 2026
Solo traveller
12 reviews
9.5/10
Amazing
Posted on Apr 15, 2026
Very clean and nice place to stay. Location is decent but still a bit of a walk and/or subway with line changes to get to tourist spots. Kitchen is well stocked. Would recommend
Response from Property: Thank you for taking the time to share your experience. We’re glad you found the space very clean and the kitchen well stocked, and that you enjoyed your stay overall.
The transit to tourist spots can involve a bit of walking or a few subway transfers, but we’re happy to provide route tips to help. We hope to welcome you back soon for another comfortable visit.
Guest User
Double Room With Private Shower
Stayed in Feb 2026
Solo traveller
15 reviews
10/10
Outstanding
Posted on Mar 28, 2026
The room was spacious and the neighborhood was quiet, yet not too far from the subway station. Wandering through the small streets felt very much like being in Japan. The front desk staff was incredibly patient and communicated with me using a translator. The bathroom and shower were very clean. However, it's worth noting that this room only has a private shower, not a private toilet.
Original textTranslated by Google
Response from Property: Thank you for taking the time to share your experience. We were pleased to hear that the room was spacious, the environment quiet, the location convenient, and the neighborhood had a Japanese feel. The front desk staff were patient and willing to use a translator to communicate with you, and the toilet and bathroom were kept clean. Regarding the room configuration you mentioned, we will verify and improve the description to ensure clarity and avoid similar misunderstandings. If you require a room with a private toilet in the future, please let us know in advance, and we will do our best to arrange it for you. Thank you again for your valuable feedback, and we look forward to your next visit. Please feel free to contact the front desk if you have any needs.
Guest User
Double Room With Unit Bath
Stayed in Dec 2025
Solo traveller
1 reviews
8.5/10
Very good
Posted on Jan 26, 2026
Great location! It's only a 10-minute walk to the pedestrian shopping street. However, the water temperature was quite low, and the air conditioning was too dry. The humidifier didn't seem to help much. Overall, though, it was a good stay.
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay and taking the time to share your valuable feedback. We are pleased to hear about your satisfaction with the location; walking to the pedestrian street for shopping is indeed convenient. We sincerely apologize for any inconvenience caused by the low water temperature, dry air conditioning, and the ineffective humidifier. We have forwarded your feedback to the relevant departments and are currently verifying the hot water supply, air conditioning humidity control, and the operation of the humidifier. We will take measures to improve comfort. If you are still staying at the hotel, please feel free to contact the front desk at any time. We can adjust your room type or provide additional humidifier equipment nearby. Thank you again for your valuable feedback. We will continue to improve and look forward to a better experience for your next visit.
Leo Wade
Double Room With Private Shower
Stayed in Dec 2025
Business traveller
5 reviews
10/10
Outstanding
Posted on Jan 24, 2026
The facilities are well-equipped, and the service is great. The location is also convenient, close to the subway station.
Original textTranslated by Google
Response from Property: Thank you for your kind words!
We are delighted to hear that you enjoyed our facilities and found our service to your satisfaction.
We hope to welcome you back soon!
Guest User
Double Room With Unit Bath
Stayed in Jun 2025
Family
3 reviews
10/10
Outstanding
Posted on Aug 23, 2025
My mom and I stayed in Kansai for 6 nights and 7 days. Initially, after reading reviews, I was concerned about late check-in, specifically if there would be staff available after 11 PM. After landing, transferring through various subway lines took quite a while. Fortunately, a staff member was still on duty past 11 PM that day. His English was excellent, and we had a seamless check-in. That evening, we discovered an amazing Yakiniku restaurant nearby, and there was even a Takoyaki stand open quite late. The FamilyMart convenience store was also conveniently located!
Even though it's a hostel, all the facilities felt incredibly warm and inviting. There are communal facilities and kitchens available on both the ground floor and the top floor, where you can also enjoy lovely views of Osaka. It was a truly pleasant memory and experience.
The only minor drawback was that the room was genuinely a bit small – it was even a little difficult for two people to move around. However, everything else was absolutely satisfactory. I would definitely be willing to stay here again on my next visit!
Original textTranslated by Google
Response from Property: Thank you for choosing our hotel and sharing your stay experience! We are pleased to hear that you were greeted promptly upon check-in and that communication with our staff was smooth. It is our honor to provide you with convenient service. We are glad that you enjoyed the nearby restaurants and convenient supermarkets, which made your trip more enjoyable. We are also glad that you were satisfied with the use of the public facilities and kitchen, and enjoyed the beautiful scenery of Osaka. Regarding the room size, we will seriously consider your feedback and strive to improve guest comfort. We look forward to your visit again next time and will do our best to serve you! We wish you a happy life!
Guest User
Double Room (shared Bathroom)
Stayed in Jun 2025
Travelling with friends
15 reviews
10/10
Outstanding
Posted on Jul 19, 2025
Good location and near subway about 2 line
It’s convenience to stay here
Love & hostel all branch 🩷
Response from Property: Thank you so much for staying with us! We're glad you liked our hostel. Hope to see you again!
DH00325
Double Room With Private Shower
Stayed in Dec 2025
Solo traveller
8 reviews
8.0/10
Very good
Posted on Jan 16, 2026
I stayed for 5 days in Osaka and I booked a private bedroom with private bath on trip.com, and on the night I checked-in to the hotel I was first assigned to a bedroom that literally had a shower (bath) BUT NO toilet. I had to show the receptionist my booking description which reads “private bathroom” and they switched me to a room it’s the full bathroom with a mini tub. Just take note when you book the room that they do have different type of rooms including one with a shower but no toilet. The new room I was assigned was fine, clea bedding and all, with a small fridge and hairdryer . The location of the hotel is both good and bad, good the good is that it’s in a convenient location to attractions and shopping centers, walking distance to the Osaka Castle and Shinsaibashi, but the bad is that it is right next to a very busy highway, literally right under the bridge. Had I known this I probably would pay a bit more and go with a different hotel. But, if price is your priority and you don’t mind being next to the highway then there isn’t much to complain about. Staff are helpful and the hotel is generally well kept.
Response from Property: Thank you for taking the time to share your experience with us.
We sincerely apologize for the initial mix-up with your room assignment. We appreciate your understanding and are glad that our team was able to resolve the issue promptly by providing you with a room that met your expectations.
We also appreciate your feedback regarding the location.
We’re pleased to hear that you found our staff helpful and that you enjoyed the cleanliness of your room. Thank you for your understanding, and we hope to welcome you back in the future for an even better stay.