Minn Umeda North Reviews

Response from Property: Thank you very much for staying at Minn Kita-Umeda. We are delighted to hear that you were satisfied with the location, access, and room size. However, we sincerely apologize for the inconvenience caused by the Wi-Fi issues and the staff's service. We strive to provide our guests with a comfortable stay, and we are truly sorry that we were unable to meet your expectations this time. We take your feedback very seriously and our entire team will work together to make improvements. We look forward to welcoming you back again. The Minn Kita-Umeda Crew

Response from Property: Thank you so much for your stay at Minn Kita-Umeda. Your comfortable stay is our greatest motivation. We will continue to strive to improve our service quality. We sincerely look forward to your next visit. All staff at Minn Kita-Umeda

Response from Property: Thank you so much for staying at Minn Kita-Umeda. We are delighted that you told us "everything was excellent" and that you will recommend us to others. We also appreciate your comment about the ease of leaving your luggage. We take your opinion very seriously and will use it to improve our service in the future. We hope to see you again soon. The entire team at Minn Kita-Umeda

Response from Property: Thank you very much for staying at Minn Umeda North. We are honored to hear that you were satisfied with our location. We are also delighted that the nearby restaurants and convenient access helped make your trip a success.We also appreciate your comment that the room was good. Regarding your mention that it felt a bit small, we are constantly striving to make the most of our facility’s design and space to provide an even better stay.The entire Minn Umeda North team sincerely looks forward to welcoming you again.The Minn Umeda North Team

Response from Property: We sincerely thank you for staying at Minn Kita-Umeda. We are very pleased to hear that you were satisfied with the spaciousness of the room and the facilities. However, we apologize for any inconvenience you experienced regarding the check-in process. As part of our efforts to create a paperless environment, we have introduced a self-check-in and check-out system using mobile devices to help reduce our environmental impact. We will take your feedback into account and strive to improve the system to make it even more convenient for you to use. We sincerely look forward to your next stay. Sincerely, The Staff of Minn Kita-Umeda

Response from Property: Thank you so much for your stay at Minn Kita-Umeda. We sincerely appreciate your valuable feedback on your stay. Thank you for your suggestion regarding the luggage storage service after check-out. We will take your feedback into consideration and work on how to provide a more comfortable experience. We look forward to your next visit. All staff at Minn Kita-Umeda

Response from Property: We sincerely thank you for staying at Minn Kita-Umeda. We are very pleased to hear that you were satisfied with the cleanliness, spaciousness, and comfort of the room. We are also honored to hear that you enjoyed using the beam projector. On the other hand, we appreciate your feedback regarding the inconvenience of the video call during check-in, as well as your comments on the placement of towels and sheets and the projector's picture quality. While our hotel is committed to environmental protection by introducing self-check-in and promoting a paperless environment, we believe that careful consideration is needed regarding procedures that may feel complicated. We will take your feedback into account and strive to make improvements. Our entire staff will do our utmost to ensure an even more comfortable stay on your next visit. We sincerely look forward to your return. Sincerely, The Minn Kita-Umeda Crew

Response from Property: We sincerely apologize for any inconvenience or concern you may have experienced during your stay with the shower temperature, water quality, and entrance procedures. We apologize for the inconvenience caused by the cold showers, which are a facility that should be comfortable to use. We also apologize for the concern you may have experienced with cloudy water coming out of the faucet. We had not previously confirmed any similar incidents, but in response to your recent comments, we are conducting a site check. We also take seriously the lack of guidance regarding the confusing entrance procedures. We will continue to review the guidance and signs to provide clearer guidance in the future. Thank you for your valuable feedback. From all the Minn Kita Umeda crew.

Response from Property: We sincerely thank you for choosing to stay at Minn Kita-Umeda. We are pleased that the convenient access to shopping centers and Osaka City Station, as well as the airport bus stop, proved beneficial to you. We also appreciate your kind words about the spaciousness and cleanliness of the apartment. We will continue to strive to improve our service to ensure your future stay is equally comfortable. We would be very grateful if you would consider staying at Minn Kita-Umeda again on your next visit to Osaka. Minn Kita-Umeda Team

Response from Property: Dear Valued Guest, Thank you for choosing to stay at Minn Hotel multiple times and for sharing your valuable feedback. We are delighted that our location and self-check-in system have made your stay more convenient and have earned your approval. We sincerely apologize for your feedback regarding the room ventilation issue. We take this shortcoming seriously and are committed to improving it to provide a more comfortable stay for you and other guests. We look forward to your next visit and will strive to provide you with even better service. Sincerely, The Minn Team

Response from Property: We sincerely thank you for staying at Minn Umeda North. We are truly grateful that you chose our hotel among the many accommodations available. However, we apologize for not meeting your expectations regarding room cleanliness. We will strive to improve the quality of our cleaning to ensure a pleasant stay for you. Thank you for taking the time to share your feedback. We look forward to your next stay. Sincerely, The Staff of Minn Umeda North

Response from Property: Thank you very much for staying at Minn Kita Umeda. We are very pleased to hear that you were satisfied with the hotel environment. We also appreciate your honest feedback regarding the staff's service. All of our staff will continue to strive to provide even better service in the future. We look forward to your next stay. From the Minn Kita Umeda crew

Response from Property: We are deeply grateful that you chose to stay at Minn Kita-Umeda. We sincerely apologize for any inconvenience caused by shortcomings in our room service and facilities. Whether it was the use of the keypad lock, towel changing, or the cleanliness of the bedding, we were unable to meet your expectations, and we are truly ashamed of this. We take your feedback seriously and will strive to improve to provide a more comfortable stay. We look forward to providing you with even better service next time. All staff at Minn Kita-Umeda

Response from Property: Thank you very much for staying at Minn Kita Umeda. We are very pleased to hear that you were satisfied with the size of your room, kitchen and bathroom. We also appreciate that you have rated the Kita-Umeda area as wonderful.We will continue to strive to create a comfortable environment for our guests, and we hope you will visit Minn Kita Umeda again when you come to Osaka.We look forward to welcoming you to Minn Kita Umeda next time you stay with us.The entire Minn Kita-Umeda Crew