I came to Osaka for a 2 night 3 day trip for a friend's birthday. I went up to the second floor to check in around 19:00, but there was no one there, so I was at a loss and when I rang the bell, there was no one there.When I called, it was a Chinese person? A woman appeared and was not booked! That's what I was told...huh? When I asked for my money back, they prepared a room for me, gave me the number for room 308, gave me the password for the key locker, and entered the room. When I entered the room, I was shown to a room that had been used and had not been cleaned. That's impossible, so I called again and was told why it hadn't been cleaned yet! ? Then I was shown to room 302. I thought this is the right place, and this is the right place. I said that and left the phone. When I entered the room, it was covered in dust and the water area smelled very bad, probably because it hadn't been used for a while. Impossible... 2 nights here? I had no choice but to stop there, but I didn't meet anyone for two days, so I guess no one was staying there, but I was wondering how the hotel was cleaned during check-in and check-out in an unmanned hotel. I felt that it was only the appearance that had been cleaned that made it really a mystery as to whether it was clean or not. On the second day, of course, I asked for a room to be made, but it wasn't done and there were no towels, so I won't stay there again. I want my money back and I want my friend to apologize. And I think it's better not to stay there because it's really sloppy. I think you'll regret it.
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