1 Chome-5-25 Dojima, Kita Ward, Osaka City, Osaka Prefecture 530-0003, JapanView hotel details
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Guest Reviews of Hotel Elsereine Osaka
9.0/10
Great
283 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.8
Service9.0
Cleanliness9.3
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All reviews(283)
Positive reviews(275)
Reviews with photos/video(70)
Great location(104)
Easy to get around(36)
Delicious breakfast(16)
Convenient for shopping(12)
Friendly front desk staff(9)
Stayed multiple times(7)
Loved the view(7)
Perfect for families(5)
Negative reviews(8)
Guest User
Standard Twin Room
Stayed in Jul 2026
Family
10 reviews
10/10
Outstanding
Posted on Aug 17, 2026
Well serviced hotel located close to public transport including Osaka station! Comfortable, clean and reasonable sized room. Highly recommended! :)
Guest User
Standard Twin Room with Extra Bed
Stayed in Jul 2026
Family
2 reviews
9.5/10
Amazing
Posted on Aug 14, 2026
The hotel location is great .the underground tunnel has many shops and restaurants. They even open at mid night, it is right in heart of cbd. They even provide microwave and chopsticks
AntoninaS
Corner Twin Room
Stayed in Mar 2026
Family
21 reviews
9.0/10
Great
Posted on Apr 18, 2026
The hotel is close to Osaka Station, with several other subway stations nearby, shops and departmentstores are also very close. Large room, clean, fresh hotel, quick check-in, and friendly staff.
Guest User
Standard Twin Room with Extra Bed
Stayed in Mar 2026
Family
4 reviews
10/10
Outstanding
Posted on Apr 19, 2026
Overall, my stay here was very satisfying. The hotel facilities are quite comprehensive; having a communal microwave on the tenth floor was incredibly convenient for someone like me who likes to buy rice balls and bento boxes from convenience stores. I could heat them up anytime without worrying about them getting cold and affecting the taste.
The room itself offered basic yet practical amenities like a hairdryer and refrigerator, all very user-friendly. The overall design is minimalist but sophisticated, with a touch of elegant European style that made me feel very relaxed.
Breakfast options were abundant, with both Japanese and Western styles available, allowing me to choose based on my mood each day. I personally really enjoyed the Japanese breakfast; it was light yet refined, making for a pleasant start to the morning.
The hotel's environment left a great impression on me; it was exceptionally clean and tidy, with absolutely no unpleasant odors, which was a huge plus. The corridors and rooms were well-maintained, making for a very comfortable and reassuring stay.
The location is also a major advantage. It's very close to Osaka Station, just a few minutes' walk, which is incredibly convenient for travelers needing to take the JR or visit other cities. There's also a convenience store just dozens of meters away, so buying things at night was no problem at all. Plus, there are plenty of restaurant choices nearby, from affordable to more upscale, perfect for guests who don't want to venture far for food.
Overall, this is a hotel that combines comfort, convenience, and great value for money. It's suitable for both short and slightly longer stays. If I visit Osaka again, I would definitely consider staying here.
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Guest User
Standard Twin Room with Extra Bed
Stayed in Jan 2026
Family
10 reviews
9.7/10
Amazing
Posted on Mar 8, 2026
The hotel's location is absolutely fantastic! It's super close to Osaka Umeda Station, Osaka Station, Hankyu Umeda, and Nishi-Umeda Station. You can even reach the hotel directly via an underground passage, which is filled with shops and restaurants!
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Anonymous User
Standard Twin Room
Stayed in Apr 2026
Couple
6 reviews
9.0/10
Great
Posted on Jun 5, 2026
Location is superb for those who are taking trains frequently as there is direct underground connection to Osaka and Osaka Umeda station. Plenty of food options too in the underground! Ideal for travellers who want to travel to USJ, Nara, Kyoto and Kobe.
Cleanliness is well maintained too with daily room service and change of towels.
Amenities on the basic side but with this price point and the size of room you get in Osaka is a steal.
Guest User
Semi Double Room
Stayed in Mar 2026
Couple
4 reviews
9.0/10
Great
Posted on May 15, 2026
Hotel was centrally located and it was very clean. You just need to walk down to B1 to get access to plenty of food options
Guest User
Standard Twin Room
Stayed in Apr 2026
Travelling with friends
6 reviews
10/10
Outstanding
Posted on May 20, 2026
Nice location with convenience stores nearby, it’s a good for price choice near Umeda!
Guest User
Standard Twin Room with Extra Bed
Stayed in May 2026
Travelling with friends
1 reviews
9.5/10
Amazing
Posted on Jun 12, 2026
Hotel entrance is directly connected to underground street, very convenient.
CelesteXZ
Standard Twin Room
Stayed in Feb 2026
Family
3 reviews
9.0/10
Great
Posted on Mar 25, 2026
10min walk to train station and Umeda malls very convenient. Lacking is laundry room. Breakfast is okay with japanese and western options though not much variety.
weizy83
Standard Twin Room with Extra Bed
Stayed in Jul 2025
Family
15 reviews
9.7/10
Amazing
Posted on Sep 13, 2025
The hotel is lovely, and the room was spotlessly clean. It's perfectly situated in a business district, surrounded by office buildings. Directly below, there's a lively underground shopping street bustling with various eateries, shops, and drug and cosmetic stores, making it ideal for anyone who loves to shop. As is common with Japanese hotels, the room was quite compact. We barely managed to fit our large suitcase, and once it was squeezed in, we had to step over it to move around the room.
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Response from Property: Thank you very much for staying at our hotel. Thank you for your high evaluation of our hotel. We will continue to provide better services. We sincerely look forward to your next visit.
Anonymous User
Standard Twin Room
Stayed in Jun 2026
Family
11 reviews
8.5/10
Very good
Posted on Aug 7, 2026
Clean room and easy access location, friendly staff.
Elisazhou
Standard Twin Room
Stayed in May 2025
Family
9 reviews
10/10
Outstanding
Posted on Jul 9, 2025
The hotel boasts an excellent location, with direct access to Umeda Subway Station from its B1 level. Rooms are well-equipped and clean. The service is good, and daily housekeeping ensures everything is spotless. I would definitely book this hotel again.
Original textTranslated by Google
Response from Property: We sincerely thank you for choosing to stay at our hotel. We also appreciate your valuable time to share your experience; we are deeply grateful. We are delighted with your praise for the hotel's convenient location and the cleanliness of the rooms. We will continue to strive to improve our service quality and provide our guests with a more comfortable stay. We hope you will choose our hotel again next time you visit this area. We sincerely look forward to your next visit.
Guest User
Standard Twin Room with Extra Bed
Stayed in May 2025
Family
47 reviews
10/10
Outstanding
Posted on Jun 7, 2025
The lobby is breathtakingly beautiful, truly a dream. The breakfast spread was generous and offered excellent value. The rooms were incredibly spacious, and the amenities provided were exquisite. The service was attentive and meticulous. Check-in and check-out were swift and efficient, and luggage storage was very convenient. Overall, I was thoroughly satisfied. I will definitely come back next time!
Original textTranslated by Google
Response from Property: Thank you for choosing Hotel Earlsure Osaka from among our many accommodation options. We greatly appreciate you taking the time to review our hotel. We will continue to strive to provide a relaxing and enjoyable stay for all our guests. Our entire staff looks forward to your next visit.
Anonymous User
Standard Twin Room
Stayed in Oct 2025
Travelling with friends
17 reviews
9.5/10
Amazing
Posted on Nov 28, 2025
The hotel locates about 10 minutes walk from osaka jr Station and can easily accessed via the underground even in rainy weather.
The staff are nice and efficient. The rooms are very clean and are reasonable sized in osaka standard at this price. We were happy with the stay there.
Response from Property: Thank you very much for having stayed at Hotel Elsereine Osaka.Also We appreciate for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.We are looking forward to your next visit.