Chuo-ku Shimanouchi 2-17-4, Chuo Ward, Osaka City, Osaka Prefecture, 542-0082, JapanView Hotel Details
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Yamatoya Honten Ryokan Osaka Guest Reviews
4.5/5
Great
80 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(80)
Positive reviews(74)
Reviews with photos/video(21)
Great location(26)
Awesome stay(23)
Great service(15)
Clean and tidy(13)
Convenient location(12)
Easy to get around(6)
Too noisy(5)
Tasty food(3)
Negative reviews(6)
Anonymous User
Japanese Style Room-nosmoking
Stayed in Dec 2024
Solo travellers
9 review
4.0/5
Very Good
Posted on Jan 17, 2025
It’s alright it was pretty noisy because it’s just in downtown but i really liked the Japanese style rooms and they had big rooms which is nice
Guest User
Japanese Style Room with 6 Tatami-nosmoking
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 16, 2024
I want to express my sincere gratitude for the outstanding service provided by the front desk agent during our stay. The lady from Hong Kong went above and beyond to assist us when we inquired about local dining options. Not only did she recommend excellent places to eat, but she also took the extra step of using Google to search for more details and provided us with clear directions. Her kindness, professionalism, and commitment to making our stay enjoyable made a significant positive impact. Exceptional service like hers deserves recognition, and I highly recommend her assistance to any future guests. Thank you for making our stay truly memorable!
Response from Property: Thank you for staying with us. We would also like to thank our staff for their praise. We look forward to your appointment again.yamatoyahontenSugai
Guest User
Japanese Style Room with 6 Tatami-nosmoking
Stayed in Dec 2024
Family
18 review
4.2/5
Very Good
Posted on Feb 25, 2025
Good location for shopping and bus to/from the airport
Response from Property: Thank you for staying and taking time to share your amazing review! We are looking forward to seeing you again and helping you enjoy your stay. yamatoyahonten Sugai
Guest User
Japanese Style Room-nosmoking
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The most gorgeous typical Japanese hotel I have ever lived in. Keys needs to be submitted to the front desk when you are planning out which I had never seen and imagined. Unbelievable near the bustling street of Donton. And some unexpected Izakayas you may visit.
Response from Property: Thank you for using our service. This is a long-established inn that is rare in this area. We look forward to your next reservation. YAMATOYAHONTEN Sugai
Guest User
Japanese Style Room with 6 Tatami-nosmoking
Stayed in Jan 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Feb 23, 2024
I am in the hospitality business. Renovation costs in Japan are extremely high, and I imagine that this place has the same problem as many other small hotels. i.e. it is too expensive to do a full renovation. This Ryokan would have been much more expensive when the decor was new, as the rooms are very nice with ensuite shower and toilet. My room was in very good condition. Furthermore, the Ryokan is in the heart of the city, a 10min walk from Nippombashi or Namba Stations. Now the carpets and decor are shabby in places, but not the rooms, so for the price that I paid, I consider it an "excellent" stay. The staff were kind and professional.
The Ryokan is right on the water's edge, and if the area directly next to the stream were kept clean and beautiful, the location would be fantastic, and much more expensive. Unfortunately, the streams that run through Osaka are dirty, and what could have been an incredible asset is instead a neglected, dirty and ugly "water corridor" instead of a beautiful and green area to enjoy refreshments right next to the water.
Perhaps someone from Osaka Tourist Board or Osaka Government will read this review and consider a major renovation and clean-up of these water-courses that criss-cross the city of Osaka. They could become Osaka's greatest asset.
Emwo
Stayed in Apr 2023
Travel with friends
4 review
3.7/5
Posted on Jun 8, 2023
Great location right in the city centre near dontonbori markets. Free public bath at the ryokan and authentic ryokan feel.
However, amenities were a little run down
Guest User
Japanese Style Room without Bathroom-nosmoking
Stayed in Jan 2025
Solo travellers
24 review
5.0/5
Outstanding
Posted on Feb 15, 2025
Satisfied. The room is very Japanese style. Shinsaibashi is downstairs. When I came back from shopping, I found that the quilt had been laid out. Satisfied.
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Shihuamama
Japanese Room with 8 Tatami-nosmoking
Stayed in Jan 2025
Family
12 review
3.2/5
Posted on Feb 16, 2025
This hotel is really hard to describe. I originally wanted to experience tatami accommodation, but when I arrived, I found that it was actually similar to the "Gonjin Castle" in China. It seems that most Japanese come here to take a shower and then stay overnight. For tourists like us, it doesn't feel like a hotel. The overall look is old, but very clean. There is no conditioner in the shampoo. I asked a serious Japanese middle-aged man at the front desk, and he replied that the shampoo and conditioner are combined into one. Anyway, for someone like me with long hair, it's dry after washing. The toilet looks like it was decades ago, but it's very clean. It doesn't matter, but the TV in the room There was a lot of dust in the room and on the paper towel box. It felt like no one had lived in the room for a long time. The cover didn't fit the quilt at all. The quilt separated from the cover in the middle of the night. There were also obvious stains on the quilt. My kids said it looked disgusting. We had to make do with it. The most important thing was that the room was super cold. The air conditioner was not powerful. It relied on a heating device that looked very dirty and old. The noise was huge. We had to turn it off at night, otherwise we couldn't sleep. We could only say that this was really a hotel. Don't ask for anything. The location was really good, and there were Chinese waiters at the front desk, which made communication easier.
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6/9
Guest User
Japanese Style Room without Bathroom-nosmoking
Stayed in Jan 2025
Family
12 review
4.5/5
Great
Posted on Feb 5, 2025
We stayed for three days and changed three rooms. The hotel's quilts were really hard to describe. They looked dirty. On the third day, it was even worse. The air conditioner in the room did not heat. We asked the staff, but they said they were full and could not change. They directly brought a plug-in heating machine.
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JEONGKWAN
Japanese Style Room-nosmoking
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 28, 2024
It was really clean and there were three of us... It was really nice with two beds and a single room, and the service was good. The location is also the best, so if I go to Osaka, I will definitely book here.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our Shinsaibashi. We hope you will use our hotel again on your next visit to Osaka. yamatoyahonten Sugai
혼자여행하는중
Japanese Room with 8 Tatami-nosmoking
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The accommodation is located right in front of Dotonbori, the city center of Japan, so public transportation is convenient, and the accommodation itself is a 3-star accommodation, so there is nothing to complain about in terms of cleanliness. However, since the surrounding area is Dotonbori, it is a pity that there are a lot of people.
Original TextTranslated by Google
Response from Property: It is adjacent to Dotonbori, making it convenient for sightseeing, dining, and shopping. We look forward to seeing you again. yamatoyahonten Sugai
Anonymous User
Japanese Style Room-nosmoking
Stayed in Oct 2024
Family
54 review
4.1/5
Very Good
Posted on Nov 3, 2024
Traditional Japanese old-style inn style
Great location
Dotonbori is just downstairs
Shinsaibashi
Tsutenkaku are all within walking distance
The only difference is the price
The price on weekends is more than four or five times that on weekdays
…..emmmm
Original TextTranslated by Google
Response from Property: Due to its proximity to Dotonbori, sightseeing, dining, and shopping are all easily accessible. We look forward to your next appointment. yamatoyahonten SUgai
Dengshengzhong
Japanese Style Room without Bathroom-nosmoking
Stayed in Dec 2024
Couples
3 review
3.5/5
Posted on Feb 5, 2025
There is no air conditioning in the room and I caught a cold at night. The overall Japanese inn feeling is very good, but the facilities are too old. We stayed in a room that was converted from a storage room. There was no air conditioning and it was too cold. The quilt was too short and couldn't cover our heads and feet!
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Guest User
Run Of House
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The room is not small. There is a fish for breakfast that needs to be grilled by yourself. The air quality of the entire dining room is worrying. The address is convenient, the transportation is convenient, it is very close to the shopping area, and it is 20 meters away from the Dotonbori Archway