Comfort Hotel Xpress Youngstorget

WARNING! Forced entry into room + discrimination against foreign guests + collective fraud by management. Around 10:30 AM on July 2nd, I was resting on the bed in my room when a hotel employee, without introducing themselves, identifying themselves, or obtaining my permission, directly used a master key card to open the door and forcibly entered! This is a severe violation of guest privacy and safety. What's even more outrageous is the arrogance and deceit of the hotel management: Discrimination against foreign guests, blindly biased: When I confronted the supervisor, and the employee involved tried to explain, the supervisor actually gestured for the employee to "calm down/shut up." Without verifying the facts and claiming there was "no surveillance in the hallway," the supervisor then arrogantly told me, "My employee said she identified herself, so I definitely believe her." Completely disregarding the psychological trauma of the consumer. Maliciously providing a "dead mailbox" for fraud: To get rid of me, the supervisor reluctantly gave me the manager's business card. As a result, when I sent an email, the system automatically replied: the manager is on an extended leave until August 24th! The supervisor knew the manager was away for a long time but deliberately used an invalid email address to deceive a foreign guest into leaving.

The room was just okay. I really disliked the bright red curtains; they felt quite basic. The table inside seemed flimsy, like it couldn't hold anything heavy. I booked a room with breakfast included, but it turns out it wasn't a proper breakfast—just a sandwich, yogurt, or coffee from the front desk. The prices here are shocking; a cup of coffee is 55, a banana is 15, a yogurt is 59, and a sandwich is around 100. A simple breakfast can easily cost several hundred. Norway's prices really make you hesitant to spend money. The hotel is a ten-minute walk from the train station and close to a shopping mall. However, if you're pulling a big suitcase, getting to the hotel involves walking up a steep hill, which is quite a struggle. The area around is also under construction and a bit messy. Overall, Oslo, Norway, was just very average.

The hotel is a 10-minute walk from the central station and close to the pedestrian street and the church. The room is quite spacious, and overall, it offers good value for money. The only downside is there's a construction site nearby.

The hotel environment is great, located in the city center making it very convenient to get to attractions. You can also store your luggage for the whole day for a small fee.

The room was clean, tidy, and exquisite, and the service was good. In a word, it was excellent.