Marriott Owings Mills Metro Centre

Security officers are rude and bullies. Staff is okay. But they over charged my card twice.

The hotel was very beautiful. The bar and restaurant were comfortable but the drinks were very overpriced. The hotel accommodated an early check in without a charge which was a bonus. They did charge a $200 fee - which will be returned to my account, but I was not expecting that charge.

Beautiful Hotel The Hotel is located in a beautiful community. It was very modern, very clean and there were lots of dining options.

Great looking property with all the amenities, but missing on some key details. 1. This place needs a valet 24/7. There are two parking lots available. One covered and one not. They are both a considerable distance from the lobby, and the covered parking, which is preferable because of the weather conditions in Baltimore in February, is on the other side of a traffic circle. I was traveling alone so I had to park the car and take all the luggage with me, from the parking, across the busy traffic circle, to the lobby, in 30° rainy/icy weather. I find it strange they do not have a valet at the front for such a sizable and impressive property. 2. In room refrigerator did not work. I reported this to the front desk and they promptly sent an engineer with a replacement refrigerator, but that did not work either. Something wrong with the outlet. Calls again to the front desk resulted in them, telling me to give it a few hours to cool down. This did not happen. 3. No bar of soap at bathroom sink. 4. Towels are on the cheap side. 5. Mattress a little too firm. Overall it was clean, quiet, with spacious rooms.